Help and Support in WindowsXP Does Not Work



Bill Jackson
07-10-2005, 12:44 AM
Today I had an occasion to go into Help & Support to check out some issue. When I clicked on Start/Help and Support, I received an error message which read "Windows cannot open Help and Support because a system service is not running. To fix the problem, start the service named 'Help and Support'.

I went to Control Panel/Administrative Tools/ and clicked on Services. Once there, I went down the list to Help and Support, double clicked Help and Support, then clicked on Start. At this point I received another error message which read "Could not start the Help and Support service on local computer. Error code1083: The executable program that this service is configured to run in does not implement the service." I have no idea what this error message means.

Does anyone have a suggestion as to how I fix this problem. Thanks.

--
BilllJackson@hatespam.com)

Byte
07-10-2005, 12:44 AM
You have to be on-line for this service, in other words on the Internet.
--
Today is the first day of the rest of
your life.


"Bill Jackson" wrote:

> Today I had an occasion to go into Help & Support to check out some issue. When I clicked on Start/Help and Support, I received an error message which read "Windows cannot open Help and Support because a system service is not running. To fix the problem, start the service named 'Help and Support'.
>
> I went to Control Panel/Administrative Tools/ and clicked on Services. Once there, I went down the list to Help and Support, double clicked Help and Support, then clicked on Start. At this point I received another error message which read "Could not start the Help and Support service on local computer. Error code1083: The executable program that this service is configured to run in does not implement the service." I have no idea what this error message means.
>
> Does anyone have a suggestion as to how I fix this problem. Thanks.
>
> --
> BilllJackson@hatespam

Doug Knox MS-MVP
07-10-2005, 12:44 AM
No, you don't.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Byte" <Byte@discussions.microsoft.com> wrote in message news:D68A1D90-160B-48F3-B461-883F8AABA3D3@microsoft.com...
> You have to be on-line for this service, in other words on the Internet.
> --
> Today is the first day of the rest of
> your life.
>
>
> "Bill Jackson" wrote:
>
>> Today I had an occasion to go into Help & Support to check out some issue. When I clicked on Start/Help and Support, I received an error message which read "Windows cannot open Help and Support because a system service is not running. To fix the problem, start the service named 'Help and Support'.
>>
>> I went to Control Panel/Administrative Tools/ and clicked on Services. Once there, I went down the list to Help and Support, double clicked Help and Support, then clicked on Start. At this point I received another error message which read "Could not start the Help and Support service on local computer. Error code1083: The executable program that this service is configured to run in does not implement the service." I have no idea what this error message means.
>>
>> Does anyone have a suggestion as to how I fix this problem. Thanks.
>>
>> --
>> BilllJackson@hatespam

Doug Knox MS-MVP
07-10-2005, 12:44 AM
Bill,

Click Start, Run and enter helpctr -regserver


--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Bill Jackson" <jackson.zilchspam@att.net> wrote in message news:%23zRjtxVYFHA.2128@TK2MSFTNGP15.phx.gbl...
Today I had an occasion to go into Help & Support to check out some issue. When I clicked on Start/Help and Support, I received an error message which read "Windows cannot open Help and Support because a system service is not running. To fix the problem, start the service named 'Help and Support'.

I went to Control Panel/Administrative Tools/ and clicked on Services. Once there, I went down the list to Help and Support, double clicked Help and Support, then clicked on Start. At this point I received another error message which read "Could not start the Help and Support service on local computer. Error code1083: The executable program that this service is configured to run in does not implement the service." I have no idea what this error message means.

Does anyone have a suggestion as to how I fix this problem. Thanks.

--
BilllJackson@hatespam.com)

Richard Urban
07-10-2005, 12:44 AM
You have to be on-line only if you wish Help and Support to contact the
Microsoft Knowledge Base and search further for an answer to your question.

Help and Support works fine, even without an internet connection. It then
just searches the local help resources - which are tremendous by the way!

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Byte" <Byte@discussions.microsoft.com> wrote in message
news:D68A1D90-160B-48F3-B461-883F8AABA3D3@microsoft.com...
> You have to be on-line for this service, in other words on the Internet.
> --
> Today is the first day of the rest of
> your life.
>
>
> "Bill Jackson" wrote:
>
>> Today I had an occasion to go into Help & Support to check out some
>> issue. When I clicked on Start/Help and Support, I received an error
>> message which read "Windows cannot open Help and Support because a system
>> service is not running. To fix the problem, start the service named 'Help
>> and Support'.
>>
>> I went to Control Panel/Administrative Tools/ and clicked on Services.
>> Once there, I went down the list to Help and Support, double clicked Help
>> and Support, then clicked on Start. At this point I received another
>> error message which read "Could not start the Help and Support service on
>> local computer. Error code1083: The executable program that this service
>> is configured to run in does not implement the service." I have no idea
>> what this error message means.
>>
>> Does anyone have a suggestion as to how I fix this problem. Thanks.
>>
>> --
>> BilllJackson@hatespam

S.Sengupta
07-10-2005, 12:44 AM
'Why doesn't Help and Support work?'
http://www.kellys-korner-xp.com/top10faqs.htm

regards,
ssg MS-MVP

Bill Jackson wrote:

> Today I had an occasion to go into Help & Support to check out some
> issue. When I clicked on Start/Help and Support, I received an error
> message which read "Windows cannot open Help and Support because a
> system service is not running. To fix the problem, start the service
> named 'Help and Support'.
>
> I went to Control Panel/Administrative Tools/ and clicked on Services.
> Once there, I went down the list to Help and Support, double clicked
> Help and Support, then clicked on Start. At this point I received
> another error message which read "Could not start the Help and
> Support service on local computer. Error code1083: The executable
> program that this service is configured to run in does not implement the
> service." I have no idea what this error message means.
>
> Does anyone have a suggestion as to how I fix this problem. Thanks.
>
> --
> BilllJackson@hatespam.com <mailto:BilllJackson@hatespam.com>)


Help and Support in WindowsXP Does Not Work