Wont power down



Spikelatrine
07-09-2005, 11:43 PM
Ok here goes. If anyone can help - I have a computer with a Intel Desktop
Board "D850GB" motherboard that will go through the shutdown completely but
not power down afterwards. The fans etc. stay running. I have updated the
BIOS, all drivers for PCI and went as far as to unplug the power and IDE
cables from both DVD drives to see if there was a conflict, still no good. I
have also newly reformatted the drive and did a fresh install of XP Pro. plus
all updates to current SP2. Nothing seems to work. I have been through most
shut down help sites and don't find anything that appears to be about this
type of problem, most relate to hanging at Windows is shutting down etc. This
will shut down Window just not power off the computer. Yes I have gone
through all the power management fixes and still nothing. HELP!

Jonybrv
07-09-2005, 11:43 PM
It seems to be a issue with ACPI system drivers. Boot to safe mode, access
Device manager, under system devices remove the entries for ACPI power button
and ACPI system button. Restart to have this drivers install automatically.
--
Jonybrv


"Spikelatrine" wrote:

> Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> Board "D850GB" motherboard that will go through the shutdown completely but
> not power down afterwards. The fans etc. stay running. I have updated the
> BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> cables from both DVD drives to see if there was a conflict, still no good. I
> have also newly reformatted the drive and did a fresh install of XP Pro. plus
> all updates to current SP2. Nothing seems to work. I have been through most
> shut down help sites and don't find anything that appears to be about this
> type of problem, most relate to hanging at Windows is shutting down etc. This
> will shut down Window just not power off the computer. Yes I have gone
> through all the power management fixes and still nothing. HELP!

Spikelatrine
07-09-2005, 11:43 PM
This may sound stupid but how do I boot in safe mode. Also All I see under
system devices is ACPI Fixed feature Button.

"Jonybrv" wrote:

> It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> Device manager, under system devices remove the entries for ACPI power button
> and ACPI system button. Restart to have this drivers install automatically.
> --
> Jonybrv
>
>
> "Spikelatrine" wrote:
>
> > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > Board "D850GB" motherboard that will go through the shutdown completely but
> > not power down afterwards. The fans etc. stay running. I have updated the
> > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > cables from both DVD drives to see if there was a conflict, still no good. I
> > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > all updates to current SP2. Nothing seems to work. I have been through most
> > shut down help sites and don't find anything that appears to be about this
> > type of problem, most relate to hanging at Windows is shutting down etc. This
> > will shut down Window just not power off the computer. Yes I have gone
> > through all the power management fixes and still nothing. HELP!

Jonybrv
07-09-2005, 11:43 PM
Restart the computer, press F8 key to access the startup menu.
--
Jonybrv


"Spikelatrine" wrote:

> This may sound stupid but how do I boot in safe mode. Also All I see under
> system devices is ACPI Fixed feature Button.
>
> "Jonybrv" wrote:
>
> > It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> > Device manager, under system devices remove the entries for ACPI power button
> > and ACPI system button. Restart to have this drivers install automatically.
> > --
> > Jonybrv
> >
> >
> > "Spikelatrine" wrote:
> >
> > > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > > Board "D850GB" motherboard that will go through the shutdown completely but
> > > not power down afterwards. The fans etc. stay running. I have updated the
> > > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > > cables from both DVD drives to see if there was a conflict, still no good. I
> > > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > > all updates to current SP2. Nothing seems to work. I have been through most
> > > shut down help sites and don't find anything that appears to be about this
> > > type of problem, most relate to hanging at Windows is shutting down etc. This
> > > will shut down Window just not power off the computer. Yes I have gone
> > > through all the power management fixes and still nothing. HELP!

Spikelatrine
07-09-2005, 11:43 PM
No luck same power problems after the ACPI power button driver install. Any
other thoughts?

"Jonybrv" wrote:

> Restart the computer, press F8 key to access the startup menu.
> --
> Jonybrv
>
>
> "Spikelatrine" wrote:
>
> > This may sound stupid but how do I boot in safe mode. Also All I see under
> > system devices is ACPI Fixed feature Button.
> >
> > "Jonybrv" wrote:
> >
> > > It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> > > Device manager, under system devices remove the entries for ACPI power button
> > > and ACPI system button. Restart to have this drivers install automatically.
> > > --
> > > Jonybrv
> > >
> > >
> > > "Spikelatrine" wrote:
> > >
> > > > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > > > Board "D850GB" motherboard that will go through the shutdown completely but
> > > > not power down afterwards. The fans etc. stay running. I have updated the
> > > > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > > > cables from both DVD drives to see if there was a conflict, still no good. I
> > > > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > > > all updates to current SP2. Nothing seems to work. I have been through most
> > > > shut down help sites and don't find anything that appears to be about this
> > > > type of problem, most relate to hanging at Windows is shutting down etc. This
> > > > will shut down Window just not power off the computer. Yes I have gone
> > > > through all the power management fixes and still nothing. HELP!

Jonybrv
07-09-2005, 11:43 PM
Not a problem.

Boot into BIOS to check to if you find any options that relates Power
Savings to see if the power button can be configured. To access BIOS, it
should be F10 key for most of the Compaq/HP computers and Del key for others.

Disable startup items. Start > Run. Type msconfig and hit enter. Click
Startup, and notedown the items checked here and uncheck all of them. and
restart.

Attempt a shutdown now.


--
Jonybrv


"Spikelatrine" wrote:

> No luck same power problems after the ACPI power button driver install. Any
> other thoughts?
>
> "Jonybrv" wrote:
>
> > Restart the computer, press F8 key to access the startup menu.
> > --
> > Jonybrv
> >
> >
> > "Spikelatrine" wrote:
> >
> > > This may sound stupid but how do I boot in safe mode. Also All I see under
> > > system devices is ACPI Fixed feature Button.
> > >
> > > "Jonybrv" wrote:
> > >
> > > > It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> > > > Device manager, under system devices remove the entries for ACPI power button
> > > > and ACPI system button. Restart to have this drivers install automatically.
> > > > --
> > > > Jonybrv
> > > >
> > > >
> > > > "Spikelatrine" wrote:
> > > >
> > > > > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > > > > Board "D850GB" motherboard that will go through the shutdown completely but
> > > > > not power down afterwards. The fans etc. stay running. I have updated the
> > > > > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > > > > cables from both DVD drives to see if there was a conflict, still no good. I
> > > > > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > > > > all updates to current SP2. Nothing seems to work. I have been through most
> > > > > shut down help sites and don't find anything that appears to be about this
> > > > > type of problem, most relate to hanging at Windows is shutting down etc. This
> > > > > will shut down Window just not power off the computer. Yes I have gone
> > > > > through all the power management fixes and still nothing. HELP!

Spikelatrine
07-09-2005, 11:43 PM
Done the BIOS thing, went from defaults to changing different powewr options
etc. nothing worked. Just did the diagnostic start up and no luck either.

"Jonybrv" wrote:

> Not a problem.
>
> Boot into BIOS to check to if you find any options that relates Power
> Savings to see if the power button can be configured. To access BIOS, it
> should be F10 key for most of the Compaq/HP computers and Del key for others.
>
> Disable startup items. Start > Run. Type msconfig and hit enter. Click
> Startup, and notedown the items checked here and uncheck all of them. and
> restart.
>
> Attempt a shutdown now.
>
>
> --
> Jonybrv
>
>
> "Spikelatrine" wrote:
>
> > No luck same power problems after the ACPI power button driver install. Any
> > other thoughts?
> >
> > "Jonybrv" wrote:
> >
> > > Restart the computer, press F8 key to access the startup menu.
> > > --
> > > Jonybrv
> > >
> > >
> > > "Spikelatrine" wrote:
> > >
> > > > This may sound stupid but how do I boot in safe mode. Also All I see under
> > > > system devices is ACPI Fixed feature Button.
> > > >
> > > > "Jonybrv" wrote:
> > > >
> > > > > It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> > > > > Device manager, under system devices remove the entries for ACPI power button
> > > > > and ACPI system button. Restart to have this drivers install automatically.
> > > > > --
> > > > > Jonybrv
> > > > >
> > > > >
> > > > > "Spikelatrine" wrote:
> > > > >
> > > > > > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > > > > > Board "D850GB" motherboard that will go through the shutdown completely but
> > > > > > not power down afterwards. The fans etc. stay running. I have updated the
> > > > > > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > > > > > cables from both DVD drives to see if there was a conflict, still no good. I
> > > > > > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > > > > > all updates to current SP2. Nothing seems to work. I have been through most
> > > > > > shut down help sites and don't find anything that appears to be about this
> > > > > > type of problem, most relate to hanging at Windows is shutting down etc. This
> > > > > > will shut down Window just not power off the computer. Yes I have gone
> > > > > > through all the power management fixes and still nothing. HELP!

Jonybrv
07-09-2005, 11:43 PM
I see that you had a look on some of the Microsoft related articles. Could
you confirm if you had performed the procedure listed here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;810903

If yes, may be it requires a repair install as you have updated the BIOS
recently.

--
Jonybrv


"Spikelatrine" wrote:

> Done the BIOS thing, went from defaults to changing different powewr options
> etc. nothing worked. Just did the diagnostic start up and no luck either.
>
> "Jonybrv" wrote:
>
> > Not a problem.
> >
> > Boot into BIOS to check to if you find any options that relates Power
> > Savings to see if the power button can be configured. To access BIOS, it
> > should be F10 key for most of the Compaq/HP computers and Del key for others.
> >
> > Disable startup items. Start > Run. Type msconfig and hit enter. Click
> > Startup, and notedown the items checked here and uncheck all of them. and
> > restart.
> >
> > Attempt a shutdown now.
> >
> >
> > --
> > Jonybrv
> >
> >
> > "Spikelatrine" wrote:
> >
> > > No luck same power problems after the ACPI power button driver install. Any
> > > other thoughts?
> > >
> > > "Jonybrv" wrote:
> > >
> > > > Restart the computer, press F8 key to access the startup menu.
> > > > --
> > > > Jonybrv
> > > >
> > > >
> > > > "Spikelatrine" wrote:
> > > >
> > > > > This may sound stupid but how do I boot in safe mode. Also All I see under
> > > > > system devices is ACPI Fixed feature Button.
> > > > >
> > > > > "Jonybrv" wrote:
> > > > >
> > > > > > It seems to be a issue with ACPI system drivers. Boot to safe mode, access
> > > > > > Device manager, under system devices remove the entries for ACPI power button
> > > > > > and ACPI system button. Restart to have this drivers install automatically.
> > > > > > --
> > > > > > Jonybrv
> > > > > >
> > > > > >
> > > > > > "Spikelatrine" wrote:
> > > > > >
> > > > > > > Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> > > > > > > Board "D850GB" motherboard that will go through the shutdown completely but
> > > > > > > not power down afterwards. The fans etc. stay running. I have updated the
> > > > > > > BIOS, all drivers for PCI and went as far as to unplug the power and IDE
> > > > > > > cables from both DVD drives to see if there was a conflict, still no good. I
> > > > > > > have also newly reformatted the drive and did a fresh install of XP Pro. plus
> > > > > > > all updates to current SP2. Nothing seems to work. I have been through most
> > > > > > > shut down help sites and don't find anything that appears to be about this
> > > > > > > type of problem, most relate to hanging at Windows is shutting down etc. This
> > > > > > > will shut down Window just not power off the computer. Yes I have gone
> > > > > > > through all the power management fixes and still nothing. HELP!

Peter Foldes
07-09-2005, 11:43 PM
First check what you have set in Control Pane\Power Option\Advance and what is set for Power Buttons. Then check your CMOS if the Shutdown is enabled or disabled. Looks like a hardware issue
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Spikelatrine" <Spikelatrine@discussions.microsoft.com> wrote in message news:0CDD5FA3-CBF7-42D8-A075-1A291EC392BA@microsoft.com...
> Ok here goes. If anyone can help - I have a computer with a Intel Desktop
> Board "D850GB" motherboard that will go through the shutdown completely but
> not power down afterwards. The fans etc. stay running. I have updated the

WTC
07-09-2005, 11:43 PM
"Spikelatrine" <Spikelatrine@discussions.microsoft.com> wrote in message
news:0CDD5FA3-CBF7-42D8-A075-1A291EC392BA@microsoft.com...
> Ok here goes. If anyone can help - I have a computer with a Intel
> Desktop
> Board "D850GB" motherboard that will go through the shutdown
> completely but
> not power down afterwards. The fans etc. stay running. I have updated
> the
> BIOS, all drivers for PCI and went as far as to unplug the power and
> IDE
> cables from both DVD drives to see if there was a conflict, still no
> good. I
> have also newly reformatted the drive and did a fresh install of XP
> Pro. plus
> all updates to current SP2. Nothing seems to work. I have been through
> most
> shut down help sites and don't find anything that appears to be about
> this
> type of problem, most relate to hanging at Windows is shutting down
> etc. This
> will shut down Window just not power off the computer. Yes I have gone
> through all the power management fixes and still nothing. HELP!


Probably an USB device issue, unplug all USB devices and try shutdown.

--
William


Wont power down