Repair Install problem



Frank
07-10-2005, 12:41 AM
A few months ago I upgraded from Win98 SE to XP Pro SP2. Everything seemed to
work fine until a few days ago when I recieved a blue error screen and upon
restarting a Win32 file was "corrupt or missing". I thought I could fix this
problem with a repair install but now I have a strange and possibly unrelated
problem. I have not been able to complete repair install because in the
startup screen a box appear which reads, "The file 'ASMS' on WinXP Pro SP2 CD
is needed. Type where file is located and click ok". It then gives me this
address, "globalroot\device\cdrom0\1386". I would love to click 'ok' except
that at this point I am unable to use my mouse and keyboard. I can use them
everywhere else except on the startup screen, thus I have not been able to
finish repair install. My mouse and keyboard are connected to a USB port and
I have already tried connecting them to the ps/2 port. Any ideas or
suggestions on how to fix this problem? Thanks.

bumtracks
07-10-2005, 12:41 AM
maybe...
"The file 'Asms' on Windows XP Professional CD-ROM is needed" error message
when you install Windows XP
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3BQ311755&FR=1

"Frank" <Frank@discussions.microsoft.com> wrote in message
news:27A35CAD-853C-4DA3-81E1-7FD894AF6E1A@microsoft.com...
>A few months ago I upgraded from Win98 SE to XP Pro SP2. Everything seemed
>to
> work fine until a few days ago when I recieved a blue error screen and
> upon
> restarting a Win32 file was "corrupt or missing". I thought I could fix
> this
> problem with a repair install but now I have a strange and possibly
> unrelated
> problem. I have not been able to complete repair install because in the
> startup screen a box appear which reads, "The file 'ASMS' on WinXP Pro SP2
> CD
> is needed. Type where file is located and click ok". It then gives me this
> address, "globalroot\device\cdrom0\1386". I would love to click 'ok'
> except
> that at this point I am unable to use my mouse and keyboard. I can use
> them
> everywhere else except on the startup screen, thus I have not been able to
> finish repair install. My mouse and keyboard are connected to a USB port
> and
> I have already tried connecting them to the ps/2 port. Any ideas or
> suggestions on how to fix this problem? Thanks.

Rick \Nutcase\ Rogers
07-10-2005, 12:41 AM
Hi Frank,

See:

"The file 'Asms' on Windows XP Professional CD-ROM is needed" error message
when you install Windows XP
http://support.microsoft.com/?kbid=311755

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Frank" <Frank@discussions.microsoft.com> wrote in message
news:27A35CAD-853C-4DA3-81E1-7FD894AF6E1A@microsoft.com...
>A few months ago I upgraded from Win98 SE to XP Pro SP2. Everything seemed
>to
> work fine until a few days ago when I recieved a blue error screen and
> upon
> restarting a Win32 file was "corrupt or missing". I thought I could fix
> this
> problem with a repair install but now I have a strange and possibly
> unrelated
> problem. I have not been able to complete repair install because in the
> startup screen a box appear which reads, "The file 'ASMS' on WinXP Pro SP2
> CD
> is needed. Type where file is located and click ok". It then gives me this
> address, "globalroot\device\cdrom0\1386". I would love to click 'ok'
> except
> that at this point I am unable to use my mouse and keyboard. I can use
> them
> everywhere else except on the startup screen, thus I have not been able to
> finish repair install. My mouse and keyboard are connected to a USB port
> and
> I have already tried connecting them to the ps/2 port. Any ideas or
> suggestions on how to fix this problem? Thanks.

S.Sengupta
07-10-2005, 12:41 AM
This issue may occur if the Setup program cannot communicate with the
CD-ROM drive.
see:-
"The file 'Asms' on Windows XP Professional CD-ROM is needed" error
message when you install Windows XP
http://support.microsoft.com/?kbid=311755

regards,
ssg MS-MVP

Frank wrote:

> A few months ago I upgraded from Win98 SE to XP Pro SP2. Everything seemed to
> work fine until a few days ago when I recieved a blue error screen and upon
> restarting a Win32 file was "corrupt or missing". I thought I could fix this
> problem with a repair install but now I have a strange and possibly unrelated
> problem. I have not been able to complete repair install because in the
> startup screen a box appear which reads, "The file 'ASMS' on WinXP Pro SP2 CD
> is needed. Type where file is located and click ok". It then gives me this
> address, "globalroot\device\cdrom0\1386". I would love to click 'ok' except
> that at this point I am unable to use my mouse and keyboard. I can use them
> everywhere else except on the startup screen, thus I have not been able to
> finish repair install. My mouse and keyboard are connected to a USB port and
> I have already tried connecting them to the ps/2 port. Any ideas or
> suggestions on how to fix this problem? Thanks.

Frank
07-10-2005, 12:44 AM
Thank you all for your help. I was not able to do what you all recomended
since I was not able to use my keyboard or mouse on this screen. Luckily, I
happened to come by "How to recover from a corrupted registry that prevents
WinXP from starting" and I did part1 which ended up working. Although I am
now able to use my computer for the most part it seems pretty unstable. After
about an hour of use it shut down by itself. It also gives me alot of
Explorer errors. I think the initial problem was that I installed a big
program which my computer was not able to handle. Last night I also got a
blue screen saying something about memory management, thereafter it performed
a scan disk and it seemed to be correcting some errors. Needless to say I
have already uninstalled that program and hopefully that will stabalize my
system. I'm wondering if anyone has any suggestions on this? In particular,
the above article has a series of 4 parts and I only did one. Should I do the
rest? Thanks again.


"Frank" wrote:

> A few months ago I upgraded from Win98 SE to XP Pro SP2. Everything seemed to
> work fine until a few days ago when I recieved a blue error screen and upon
> restarting a Win32 file was "corrupt or missing". I thought I could fix this
> problem with a repair install but now I have a strange and possibly unrelated
> problem. I have not been able to complete repair install because in the
> startup screen a box appear which reads, "The file 'ASMS' on WinXP Pro SP2 CD
> is needed. Type where file is located and click ok". It then gives me this
> address, "globalroot\device\cdrom0\1386". I would love to click 'ok' except
> that at this point I am unable to use my mouse and keyboard. I can use them
> everywhere else except on the startup screen, thus I have not been able to
> finish repair install. My mouse and keyboard are connected to a USB port and
> I have already tried connecting them to the ps/2 port. Any ideas or
> suggestions on how to fix this problem? Thanks.


Repair Install problem