Can't open control panel



fadja
07-09-2005, 11:39 PM
Hi,

When I click on control panel, I get the message: "Windows has encountered a
problem and needs to close..." and it ask me to send or not the error
report. It seems that this problem started when I instlled SP2.

Any suggestions on how I could resolve that issue?
Thanks.

Rich Barry
07-09-2005, 11:40 PM
Before you installed SP2 did you clean your system from Malware? If not
use all of these free sites

http://www.kephyr.com/spywarescanner/index.html?source=appvisit





http://www.lavasoftusa.com/software/adaware/





http://www.safer-networking.org/en/index.html





http://housecall.trendmicro.com/



http://www.webroot.com/



http://www.microsoft.com/downloads/details.aspx?FamilyID=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en



"fadja" <missfadja@hotmail.com> wrote in message
news:tuadncLswOtrngzfRVn-rg@rogers.com...
> Hi,
>
> When I click on control panel, I get the message: "Windows has encountered
> a problem and needs to close..." and it ask me to send or not the error
> report. It seems that this problem started when I instlled SP2.
>
> Any suggestions on how I could resolve that issue?
> Thanks.
>
>
>

Ramesh, MS-MVP
07-09-2005, 11:41 PM
Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X
Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog, as given below:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/11/2004
Time: 6:16:42 PM
User: N/A
Computer: SUPERCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2800.1106, faulting module
shell32.dll, version 6.0.2800.1106, fault address 0x0019dec6.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 73 68 65 6c 6c in shell
0038: 33 32 2e 64 6c 6c 20 36 32.dll 6
0040: 2e 30 2e 32 38 30 30 2e .0.2800.
0048: 31 31 30 36 20 61 74 20 1106 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 31 39 64 65 63 36 0d 019dec6.
0060: 0a .

Click the copy button at the top and copy the whole event and paste it to a
Notepad document and save it. Post the contents here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"fadja" <missfadja@hotmail.com> wrote in message
news:tuadncLswOtrngzfRVn-rg@rogers.com...
> Hi,
>
> When I click on control panel, I get the message: "Windows has encountered
> a problem and needs to close..." and it ask me to send or not the error
> report. It seems that this problem started when I instlled SP2.
>
> Any suggestions on how I could resolve that issue?
> Thanks.
>
>
>


Can't open control panel