RE: Help please - Java will not work



KL-RE
07-10-2005, 12:39 AM
Bill - I have a Motion COmputing 1400 and am experiencing the same promblem
and have been given the same suggestions with the same results. Motion is
suggesting a reinstall of the OS, but I want to check all options before I go
there. Have you found a solution yet?

"BillW" wrote:

> I have uninstalled and reinstalled the latest Java version from Sun. I have
> checked all my options to make sure that nothing is being blocked. Yet, all
> I get is the little X in the window where Java should be playing. I went to
> a real-estate site where Flash and Java were offered as options for playing
> their virtual tours and Flash played okay, but the Java option only shows
> the little X. My computer is running XP SP2 and IE. Java About shows that
> I have the latest version installed. Can someone help me please. I feel
> like a major portion of my computer is inoperable. Thank you.
>
>
>

Jon
07-10-2005, 12:39 AM
Not sure which options you've tried, so....

Tools > Internet Options > Security > [click on Internet globe] > Custom
level > Reset

Tools > Internet Options > Advanced > Check "Use Java 2" in Java section

Jon





"KL-RE" <KLRE@discussions.microsoft.com> wrote in message
news:978196B4-0D1F-4B7F-A19E-7013B5DA229E@microsoft.com...
> Bill - I have a Motion COmputing 1400 and am experiencing the same
> promblem
> and have been given the same suggestions with the same results. Motion is
> suggesting a reinstall of the OS, but I want to check all options before I
> go
> there. Have you found a solution yet?
>
> "BillW" wrote:
>
>> I have uninstalled and reinstalled the latest Java version from Sun. I
>> have
>> checked all my options to make sure that nothing is being blocked. Yet,
>> all
>> I get is the little X in the window where Java should be playing. I went
>> to
>> a real-estate site where Flash and Java were offered as options for
>> playing
>> their virtual tours and Flash played okay, but the Java option only shows
>> the little X. My computer is running XP SP2 and IE. Java About shows
>> that
>> I have the latest version installed. Can someone help me please. I feel
>> like a major portion of my computer is inoperable. Thank you.
>>
>>
>>

R. McCarty
07-10-2005, 12:39 AM
If you have Sun Java installed, run their testing utility:
http://java.com/en/download/help/testvm.jsp

Also does your XP instance have the MSJVM installed ?
You can tell if you check IE's Advanced Options and scroll
down to the Java category. While they should co-exist on
the PC, I generally remove the MS Java and run only the
Sun version. You might also use the Java applet control in
Control Panel and delete all the existing Java temporary
data. You'll see that option at the bottom of the Java applet
in the Temporary Internet section of the details box.

"Jon" <Email_Address@SomewhereOrOther.com> wrote in message
news:OhFsbzuXFHA.2076@TK2MSFTNGP15.phx.gbl...
> Not sure which options you've tried, so....
>
> Tools > Internet Options > Security > [click on Internet globe] > Custom
> level > Reset
>
> Tools > Internet Options > Advanced > Check "Use Java 2" in Java section
>
> Jon
>
>
>
>
>
> "KL-RE" <KLRE@discussions.microsoft.com> wrote in message
> news:978196B4-0D1F-4B7F-A19E-7013B5DA229E@microsoft.com...
>> Bill - I have a Motion COmputing 1400 and am experiencing the same
>> promblem
>> and have been given the same suggestions with the same results. Motion
>> is
>> suggesting a reinstall of the OS, but I want to check all options before
>> I go
>> there. Have you found a solution yet?
>>
>> "BillW" wrote:
>>
>>> I have uninstalled and reinstalled the latest Java version from Sun. I
>>> have
>>> checked all my options to make sure that nothing is being blocked. Yet,
>>> all
>>> I get is the little X in the window where Java should be playing. I
>>> went to
>>> a real-estate site where Flash and Java were offered as options for
>>> playing
>>> their virtual tours and Flash played okay, but the Java option only
>>> shows
>>> the little X. My computer is running XP SP2 and IE. Java About shows
>>> that
>>> I have the latest version installed. Can someone help me please. I
>>> feel
>>> like a major portion of my computer is inoperable. Thank you.
>>>
>>>
>>>
>
>

KL-RE
07-10-2005, 12:40 AM
I checked again and the Java section does not exist so this must mean that
Java is not installed! Motion did not go through this check list with me and
between you and R.McCarty I have installed Java and everything is working
fine. And I didn't have to do a system reinstall. You two are great! Thank
you very much!!

"Jon" wrote:

> Not sure which options you've tried, so....
>
> Tools > Internet Options > Security > [click on Internet globe] > Custom
> level > Reset
>
> Tools > Internet Options > Advanced > Check "Use Java 2" in Java section
>
> Jon
>
>
>
>
>
> "KL-RE" <KLRE@discussions.microsoft.com> wrote in message
> news:978196B4-0D1F-4B7F-A19E-7013B5DA229E@microsoft.com...
> > Bill - I have a Motion COmputing 1400 and am experiencing the same
> > promblem
> > and have been given the same suggestions with the same results. Motion is
> > suggesting a reinstall of the OS, but I want to check all options before I
> > go
> > there. Have you found a solution yet?
> >
> > "BillW" wrote:
> >
> >> I have uninstalled and reinstalled the latest Java version from Sun. I
> >> have
> >> checked all my options to make sure that nothing is being blocked. Yet,
> >> all
> >> I get is the little X in the window where Java should be playing. I went
> >> to
> >> a real-estate site where Flash and Java were offered as options for
> >> playing
> >> their virtual tours and Flash played okay, but the Java option only shows
> >> the little X. My computer is running XP SP2 and IE. Java About shows
> >> that
> >> I have the latest version installed. Can someone help me please. I feel
> >> like a major portion of my computer is inoperable. Thank you.
> >>
> >>
> >>
>
>
>

KL-RE
07-10-2005, 12:40 AM
I checked again and the Java section does not exist so this must mean that
Java is not installed! Motion did not go through this check list with me and
between you and Jon I have installed Java and everything is working fine.
And I didn't have to do a system reinstall. You two are great! Thank you
very much!!


"R. McCarty" wrote:

> If you have Sun Java installed, run their testing utility:
> http://java.com/en/download/help/testvm.jsp
>
> Also does your XP instance have the MSJVM installed ?
> You can tell if you check IE's Advanced Options and scroll
> down to the Java category. While they should co-exist on
> the PC, I generally remove the MS Java and run only the
> Sun version. You might also use the Java applet control in
> Control Panel and delete all the existing Java temporary
> data. You'll see that option at the bottom of the Java applet
> in the Temporary Internet section of the details box.
>
> "Jon" <Email_Address@SomewhereOrOther.com> wrote in message
> news:OhFsbzuXFHA.2076@TK2MSFTNGP15.phx.gbl...
> > Not sure which options you've tried, so....
> >
> > Tools > Internet Options > Security > [click on Internet globe] > Custom
> > level > Reset
> >
> > Tools > Internet Options > Advanced > Check "Use Java 2" in Java section
> >
> > Jon
> >
> >
> >
> >
> >
> > "KL-RE" <KLRE@discussions.microsoft.com> wrote in message
> > news:978196B4-0D1F-4B7F-A19E-7013B5DA229E@microsoft.com...
> >> Bill - I have a Motion COmputing 1400 and am experiencing the same
> >> promblem
> >> and have been given the same suggestions with the same results. Motion
> >> is
> >> suggesting a reinstall of the OS, but I want to check all options before
> >> I go
> >> there. Have you found a solution yet?
> >>
> >> "BillW" wrote:
> >>
> >>> I have uninstalled and reinstalled the latest Java version from Sun. I
> >>> have
> >>> checked all my options to make sure that nothing is being blocked. Yet,
> >>> all
> >>> I get is the little X in the window where Java should be playing. I
> >>> went to
> >>> a real-estate site where Flash and Java were offered as options for
> >>> playing
> >>> their virtual tours and Flash played okay, but the Java option only
> >>> shows
> >>> the little X. My computer is running XP SP2 and IE. Java About shows
> >>> that
> >>> I have the latest version installed. Can someone help me please. I
> >>> feel
> >>> like a major portion of my computer is inoperable. Thank you.
> >>>
> >>>
> >>>
> >
> >
>
>
>

Jon
07-10-2005, 12:40 AM
You're welcome. Glad you sorted it. Thanks for taking the time to tell us
how things went.

Jon

"KL-RE" <KLRE@discussions.microsoft.com> wrote in message
news:A8D92EF5-7F7F-4088-BC51-F120F4653FA4@microsoft.com...
>I checked again and the Java section does not exist so this must mean that
> Java is not installed! Motion did not go through this check list with me
> and
> between you and R.McCarty I have installed Java and everything is working
> fine. And I didn't have to do a system reinstall. You two are great!
> Thank
> you very much!!
>
> "Jon" wrote:
>
>> Not sure which options you've tried, so....
>>
>> Tools > Internet Options > Security > [click on Internet globe] > Custom
>> level > Reset
>>
>> Tools > Internet Options > Advanced > Check "Use Java 2" in Java section
>>
>> Jon
>>
>>
>>
>>
>>
>> "KL-RE" <KLRE@discussions.microsoft.com> wrote in message
>> news:978196B4-0D1F-4B7F-A19E-7013B5DA229E@microsoft.com...
>> > Bill - I have a Motion COmputing 1400 and am experiencing the same
>> > promblem
>> > and have been given the same suggestions with the same results. Motion
>> > is
>> > suggesting a reinstall of the OS, but I want to check all options
>> > before I
>> > go
>> > there. Have you found a solution yet?
>> >
>> > "BillW" wrote:
>> >
>> >> I have uninstalled and reinstalled the latest Java version from Sun.
>> >> I
>> >> have
>> >> checked all my options to make sure that nothing is being blocked.
>> >> Yet,
>> >> all
>> >> I get is the little X in the window where Java should be playing. I
>> >> went
>> >> to
>> >> a real-estate site where Flash and Java were offered as options for
>> >> playing
>> >> their virtual tours and Flash played okay, but the Java option only
>> >> shows
>> >> the little X. My computer is running XP SP2 and IE. Java About shows
>> >> that
>> >> I have the latest version installed. Can someone help me please. I
>> >> feel
>> >> like a major portion of my computer is inoperable. Thank you.
>> >>
>> >>
>> >>
>>
>>
>>


RE: Help please - Java will not work