Hardware or software?



bg
07-10-2005, 12:38 AM
Hi,

I have a strange problem and I want to post this here just to hear people's
opinions. I don't know whether this is a software or a hardware problem.
This is the case...

Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
going to upgrade this in the process) running XP home. Anyway, I have a
problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
Goes thru the hardware config, tells me it can't find any drivers for it,
but it shows up in the device manager sometimes with the yellow exclamation
mark, sometimes not. But either way, it still works! That's the first
thing. It also shows in device manager a yellow question mark next to the
graphics card, but the graphics card is listed fine under the display adapter
and there is no display problem. I tried to reinstall the drivers from the
Dell disk and it says it can't find any drivers in the folder they extract
into even tho I can see the driver there. It gets stranger. I tried to
install an HP 1215 psc printer, and I can't install it. Again I think it is
a driver problem. The printer installs with no problem on the other machine
we have which is also a Dell with XP home so I know it's not the printer. It
too shows up in device manager with a yellow mark, when I try to point it and
manually reinstall drivers, it says it can't find any drivers. There are no
other HP products on the machine to interfere and I have installed and
reinstalled it several times with scrubbers and removal from registry. The
final thing is I plugged in a Kingston USB data traveler, it finds the device
but again it says it can't find any drivers for it. This is a plug and play
device and installs fine on the other computer. The computer doesn't seem to
be able to recognise drivers of any kind.

So, my question is, do you think this is likely a hardware problem or a
software problem? I am going to wipe and reinstall the whole system but if
it is a hardware problem, ie the motherboard dieing, I don't want to waste my
time or money buying more memory. I welcome anyone's two cents. Or possible
solutions!

thanks
Wendie

petecee
07-10-2005, 12:38 AM
There can be multiple causes for problems like this but I have come across
quite a few where this turned out to be memory failing. All had the same
issue of exclamation marked properties in device manager, usually on printers
and usb with normal operation of devices.
Memory isn't too pricey these days, I would bite the bullet and buy some, or
borrow some from a friend to try first.

petecee

"bg" wrote:

> Hi,
>
> I have a strange problem and I want to post this here just to hear people's
> opinions. I don't know whether this is a software or a hardware problem.
> This is the case...
>
> Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
> going to upgrade this in the process) running XP home. Anyway, I have a
> problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
> Goes thru the hardware config, tells me it can't find any drivers for it,
> but it shows up in the device manager sometimes with the yellow exclamation
> mark, sometimes not. But either way, it still works! That's the first
> thing. It also shows in device manager a yellow question mark next to the
> graphics card, but the graphics card is listed fine under the display adapter
> and there is no display problem. I tried to reinstall the drivers from the
> Dell disk and it says it can't find any drivers in the folder they extract
> into even tho I can see the driver there. It gets stranger. I tried to
> install an HP 1215 psc printer, and I can't install it. Again I think it is
> a driver problem. The printer installs with no problem on the other machine
> we have which is also a Dell with XP home so I know it's not the printer. It
> too shows up in device manager with a yellow mark, when I try to point it and
> manually reinstall drivers, it says it can't find any drivers. There are no
> other HP products on the machine to interfere and I have installed and
> reinstalled it several times with scrubbers and removal from registry. The
> final thing is I plugged in a Kingston USB data traveler, it finds the device
> but again it says it can't find any drivers for it. This is a plug and play
> device and installs fine on the other computer. The computer doesn't seem to
> be able to recognise drivers of any kind.
>
> So, my question is, do you think this is likely a hardware problem or a
> software problem? I am going to wipe and reinstall the whole system but if
> it is a hardware problem, ie the motherboard dieing, I don't want to waste my
> time or money buying more memory. I welcome anyone's two cents. Or possible
> solutions!
>
> thanks
> Wendie

bg
07-10-2005, 12:38 AM
Thanks for your reply, so you think it is hardware. I have bought some new
memory already, got 512. The machine runs at a snail's pace so maybe you are
right. I'd be interested in hearing what else you think could cause it as
you said it could be multiple causes. Do you think a clean reinstall would
help?

thanks again
Wendie

"petecee" wrote:

> There can be multiple causes for problems like this but I have come across
> quite a few where this turned out to be memory failing. All had the same
> issue of exclamation marked properties in device manager, usually on printers
> and usb with normal operation of devices.
> Memory isn't too pricey these days, I would bite the bullet and buy some, or
> borrow some from a friend to try first.
>
> petecee
>
> "bg" wrote:
>
> > Hi,
> >
> > I have a strange problem and I want to post this here just to hear people's
> > opinions. I don't know whether this is a software or a hardware problem.
> > This is the case...
> >
> > Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
> > going to upgrade this in the process) running XP home. Anyway, I have a
> > problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
> > Goes thru the hardware config, tells me it can't find any drivers for it,
> > but it shows up in the device manager sometimes with the yellow exclamation
> > mark, sometimes not. But either way, it still works! That's the first
> > thing. It also shows in device manager a yellow question mark next to the
> > graphics card, but the graphics card is listed fine under the display adapter
> > and there is no display problem. I tried to reinstall the drivers from the
> > Dell disk and it says it can't find any drivers in the folder they extract
> > into even tho I can see the driver there. It gets stranger. I tried to
> > install an HP 1215 psc printer, and I can't install it. Again I think it is
> > a driver problem. The printer installs with no problem on the other machine
> > we have which is also a Dell with XP home so I know it's not the printer. It
> > too shows up in device manager with a yellow mark, when I try to point it and
> > manually reinstall drivers, it says it can't find any drivers. There are no
> > other HP products on the machine to interfere and I have installed and
> > reinstalled it several times with scrubbers and removal from registry. The
> > final thing is I plugged in a Kingston USB data traveler, it finds the device
> > but again it says it can't find any drivers for it. This is a plug and play
> > device and installs fine on the other computer. The computer doesn't seem to
> > be able to recognise drivers of any kind.
> >
> > So, my question is, do you think this is likely a hardware problem or a
> > software problem? I am going to wipe and reinstall the whole system but if
> > it is a hardware problem, ie the motherboard dieing, I don't want to waste my
> > time or money buying more memory. I welcome anyone's two cents. Or possible
> > solutions!
> >
> > thanks
> > Wendie

mg win
07-10-2005, 12:38 AM
Hi, bg

Your got bad Ram. Changing Ram will be the best and clean install is some
time faster than all virus check, Spy check,defg:(take more than 12 hours).
But backup all your files before you do anything.

"bg" wrote:

> Hi,
>
> I have a strange problem and I want to post this here just to hear people's
> opinions. I don't know whether this is a software or a hardware problem.
> This is the case...
>
> Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
> going to upgrade this in the process) running XP home. Anyway, I have a
> problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
> Goes thru the hardware config, tells me it can't find any drivers for it,
> but it shows up in the device manager sometimes with the yellow exclamation
> mark, sometimes not. But either way, it still works! That's the first
> thing. It also shows in device manager a yellow question mark next to the
> graphics card, but the graphics card is listed fine under the display adapter
> and there is no display problem. I tried to reinstall the drivers from the
> Dell disk and it says it can't find any drivers in the folder they extract
> into even tho I can see the driver there. It gets stranger. I tried to
> install an HP 1215 psc printer, and I can't install it. Again I think it is
> a driver problem. The printer installs with no problem on the other machine
> we have which is also a Dell with XP home so I know it's not the printer. It
> too shows up in device manager with a yellow mark, when I try to point it and
> manually reinstall drivers, it says it can't find any drivers. There are no
> other HP products on the machine to interfere and I have installed and
> reinstalled it several times with scrubbers and removal from registry. The
> final thing is I plugged in a Kingston USB data traveler, it finds the device
> but again it says it can't find any drivers for it. This is a plug and play
> device and installs fine on the other computer. The computer doesn't seem to
> be able to recognise drivers of any kind.
>
> So, my question is, do you think this is likely a hardware problem or a
> software problem? I am going to wipe and reinstall the whole system but if
> it is a hardware problem, ie the motherboard dieing, I don't want to waste my
> time or money buying more memory. I welcome anyone's two cents. Or possible
> solutions!
>
> thanks
> Wendie

petecee
07-10-2005, 12:39 AM
Morning,

The other main issue I've come across with this is corrupt (or poor) video
drivers.

You can try rebooting in VGA mode but I'm pretty sure that if you fit the
RAM you've bought you will be ok.

petecee

"bg" wrote:

> Thanks for your reply, so you think it is hardware. I have bought some new
> memory already, got 512. The machine runs at a snail's pace so maybe you are
> right. I'd be interested in hearing what else you think could cause it as
> you said it could be multiple causes. Do you think a clean reinstall would
> help?
>
> thanks again
> Wendie
>
> "petecee" wrote:
>
> > There can be multiple causes for problems like this but I have come across
> > quite a few where this turned out to be memory failing. All had the same
> > issue of exclamation marked properties in device manager, usually on printers
> > and usb with normal operation of devices.
> > Memory isn't too pricey these days, I would bite the bullet and buy some, or
> > borrow some from a friend to try first.
> >
> > petecee
> >
> > "bg" wrote:
> >
> > > Hi,
> > >
> > > I have a strange problem and I want to post this here just to hear people's
> > > opinions. I don't know whether this is a software or a hardware problem.
> > > This is the case...
> > >
> > > Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
> > > going to upgrade this in the process) running XP home. Anyway, I have a
> > > problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
> > > Goes thru the hardware config, tells me it can't find any drivers for it,
> > > but it shows up in the device manager sometimes with the yellow exclamation
> > > mark, sometimes not. But either way, it still works! That's the first
> > > thing. It also shows in device manager a yellow question mark next to the
> > > graphics card, but the graphics card is listed fine under the display adapter
> > > and there is no display problem. I tried to reinstall the drivers from the
> > > Dell disk and it says it can't find any drivers in the folder they extract
> > > into even tho I can see the driver there. It gets stranger. I tried to
> > > install an HP 1215 psc printer, and I can't install it. Again I think it is
> > > a driver problem. The printer installs with no problem on the other machine
> > > we have which is also a Dell with XP home so I know it's not the printer. It
> > > too shows up in device manager with a yellow mark, when I try to point it and
> > > manually reinstall drivers, it says it can't find any drivers. There are no
> > > other HP products on the machine to interfere and I have installed and
> > > reinstalled it several times with scrubbers and removal from registry. The
> > > final thing is I plugged in a Kingston USB data traveler, it finds the device
> > > but again it says it can't find any drivers for it. This is a plug and play
> > > device and installs fine on the other computer. The computer doesn't seem to
> > > be able to recognise drivers of any kind.
> > >
> > > So, my question is, do you think this is likely a hardware problem or a
> > > software problem? I am going to wipe and reinstall the whole system but if
> > > it is a hardware problem, ie the motherboard dieing, I don't want to waste my
> > > time or money buying more memory. I welcome anyone's two cents. Or possible
> > > solutions!
> > >
> > > thanks
> > > Wendie

bg
07-10-2005, 12:39 AM
Thank you to both of you. I have backed everything up and I have some new
RAM coming on Monday. I'll give it a try and let you know. I had already
checked for viruses, spyware and stuff.

Thanks!
Wendie

"bg" wrote:

> Hi,
>
> I have a strange problem and I want to post this here just to hear people's
> opinions. I don't know whether this is a software or a hardware problem.
> This is the case...
>
> Have a Dell 2400 Dimension, 2.4 Ghz, 128 MB DDR (I know, too little but I am
> going to upgrade this in the process) running XP home. Anyway, I have a
> problem that every time I boot the computer, it reinstalls the SAmsung CD-RW.
> Goes thru the hardware config, tells me it can't find any drivers for it,
> but it shows up in the device manager sometimes with the yellow exclamation
> mark, sometimes not. But either way, it still works! That's the first
> thing. It also shows in device manager a yellow question mark next to the
> graphics card, but the graphics card is listed fine under the display adapter
> and there is no display problem. I tried to reinstall the drivers from the
> Dell disk and it says it can't find any drivers in the folder they extract
> into even tho I can see the driver there. It gets stranger. I tried to
> install an HP 1215 psc printer, and I can't install it. Again I think it is
> a driver problem. The printer installs with no problem on the other machine
> we have which is also a Dell with XP home so I know it's not the printer. It
> too shows up in device manager with a yellow mark, when I try to point it and
> manually reinstall drivers, it says it can't find any drivers. There are no
> other HP products on the machine to interfere and I have installed and
> reinstalled it several times with scrubbers and removal from registry. The
> final thing is I plugged in a Kingston USB data traveler, it finds the device
> but again it says it can't find any drivers for it. This is a plug and play
> device and installs fine on the other computer. The computer doesn't seem to
> be able to recognise drivers of any kind.
>
> So, my question is, do you think this is likely a hardware problem or a
> software problem? I am going to wipe and reinstall the whole system but if
> it is a hardware problem, ie the motherboard dieing, I don't want to waste my
> time or money buying more memory. I welcome anyone's two cents. Or possible
> solutions!
>
> thanks
> Wendie


Hardware or software?