Windows, spyware, and removing it!



SepticTank
07-09-2005, 11:36 PM
I get to see MANY systems that have been infected with spyware. It's
usually a 50/50 shot at removing this stuff with the current utilities
out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)

My usual method of removing the stuff involves booting into Safe Mode,
turn off System Restore, running MSCONFIG and turning off EVERYTHING.
Install Ad-Aware with the latest definitions and letting it run a full
scan.

Some of the time this works great. All spyware is gone. But often I
notice the stuff usually comes back. I also notice that it usually
returns once Internet Explorer is ran again.

So obviously this type of spyware has embedded itself in the registry
somewhere. My question is, are there common areas in the registry
that spyware insert theirselves to? I'd like to know, if possible,
ALL sections of the registry that spyware can slip theirselves into
where I can then go and just delete the offending entries.

OR if anyone has some other rock solid method of removing every single
spyware trick that'd be great too.

Thanks in advance.

jeridbohmann
07-09-2005, 11:36 PM
I deal with spyware a lot too: family, friends, co-workers, they all get it.
This is what I do.
Clear history, cookies, delete files.
Then I check temp folders. Such as C:\Windows Temp or
C:\Doc&Setts\User\LocalSettings\Temp
I delete it all!
Change home page on IE (if effected)
Run spybot, ad-aware, Microsofts Beta.
Reboot. Run a little tool called HijackThis! When the three don't get it,
Hijack will. I am not sure where you go to consult people anymore (where you
paste the log for users to see and tell you what to delete), I just do it
myslef now.

Works everytime...well for at least me.

Good luck!


"SepticTank" wrote:

> I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.
>

David H. Lipman
07-09-2005, 11:36 PM
From: "SepticTank" <onelargetoe@hotmail.com>

| I get to see MANY systems that have been infected with spyware. It's
| usually a 50/50 shot at removing this stuff with the current utilities
| out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
|
| My usual method of removing the stuff involves booting into Safe Mode,
| turn off System Restore, running MSCONFIG and turning off EVERYTHING.
| Install Ad-Aware with the latest definitions and letting it run a full
| scan.
|
| Some of the time this works great. All spyware is gone. But often I
| notice the stuff usually comes back. I also notice that it usually
| returns once Internet Explorer is ran again.
|
| So obviously this type of spyware has embedded itself in the registry
| somewhere. My question is, are there common areas in the registry
| that spyware insert theirselves to? I'd like to know, if possible,
| ALL sections of the registry that spyware can slip theirselves into
| where I can then go and just delete the offending entries.
|
| OR if anyone has some other rock solid method of removing every single
| spyware trick that'd be great too.
|
| Thanks in advance.

There are *better* places to ask this kind of question...

alt.privacy.spyware
microsoft.public.security.virus
alt.comp.anti-virus
alt.comp.virus

Most notably; alt.privacy.spyware.

Beside what MSCONFIG.EXE can disable (StartUp, Registry Run commands and Services)

One infection vector is a Browser Helper Object and loading IE loads the infector.

another is by the Registry entry...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Shell=Exlporer.exe

Often malware will chain themselves on the shell statement such as...
shell=explorer.exe malware_name.exe

In Win9x/ME it was done similarly in SYSTEM.INI
[boot]
shell=explorer.exe

The INI directive shell would be modified such as...
shell=explorer.exe malware_name.exe


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Rich Barry
07-09-2005, 11:36 PM
Try Bazooka, it does exactly what you are looking for. But you have
to Manually delete the infected entries.
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3640-8022_4-10377953.html?sb=2&v=0

Also, Spyware Sweeper and Spy Subtract do a good job.


"SepticTank" <onelargetoe@hotmail.com> wrote in message
news:428e2fc0.8735901@news.west.earthlink.net...
>I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.

Ted Zieglar
07-09-2005, 11:36 PM
"...if anyone has some other rock solid method of removing every single
spyware trick that'd be great too."

It would also make you rich. Unfortunately, no such rock solid method exists
and probably never will. It's the nature of the beast. And I presume in
saying so that a clean install was not what you had in mind.

That doesn't mean you should just throw up your hands, of course. Regular
backups of known-good installations will return a system to a known-good
state, albeit at an earlier point in time. I am refering here to a disk
image of the system partition (at least.)
--
Ted Zieglar
"You can do it if you try."

"SepticTank" <onelargetoe@hotmail.com> wrote in message
news:428e2fc0.8735901@news.west.earthlink.net...
> I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.

Dan Gramza
07-09-2005, 11:36 PM
I do basically the same thing exept I use Spy Sweeper (www.webroot.com). It
seems to do a much better job than AdAware or Spybot. You can download a 30
day free trial. The nice thing abou it is that it can prevent hijacks from
actually happening. No one program will remove all spyware so the best
suggestion I can give you is to run everyone you got.


"SepticTank" <onelargetoe@hotmail.com> wrote in message
news:428e2fc0.8735901@news.west.earthlink.net...
> I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.

Steve N.
07-09-2005, 11:36 PM
SepticTank wrote:

> I get to see MANY systems that have been infected with spyware.

Welcome to the club.

> It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.

I use Spybot Search & Destroy and HijackThis, too. Make sure they're all
latest versions and updated. I don't bother with the MS Beta tool, I've
tested it and it seems no better than the others, plus it issues false
positives on some valid files and doesn't bother checking cookies.

>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.

Delete cookies, Temporary Internet files and all offline content before
scanning.

>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.

Too many...

Determine the filenames of the recurring pests and do a find in the
regedit for the filename(s), delete the keys containing the filename(s),
then search the disk for the same filemane(s) and delete them. All in
Safe Mode of course.

>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.

No such thing. Sorry. I keep wishing, too.

>
> Thanks in advance.

Good luck.

Steve

SepticTank
07-09-2005, 11:37 PM
Thanks for the replies. Also, didn't realize there was a spyware
newsgroup! I"ll make future posts there.

You see, I run a computer repair shop. The probelm with the spyware
is that it comes down to time. I can spend an inordinate amount of
time trying to remove this stuff or just blow it away with a reload.
It seems a reload is utlimately the best solution if any reasonable
attempts at removal fail.

Thanks again.


On Fri, 20 May 2005 12:43:04 -0700, "Steve N." <Steve_N@nunya.biz.nes>
wrote:

>SepticTank wrote:
>
>> I get to see MANY systems that have been infected with spyware.
>
>Welcome to the club.
>
>> It's
>> usually a 50/50 shot at removing this stuff with the current utilities
>> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>>
>> My usual method of removing the stuff involves booting into Safe Mode,
>> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
>> Install Ad-Aware with the latest definitions and letting it run a full
>> scan.
>
>I use Spybot Search & Destroy and HijackThis, too. Make sure they're all
>latest versions and updated. I don't bother with the MS Beta tool, I've
>tested it and it seems no better than the others, plus it issues false
>positives on some valid files and doesn't bother checking cookies.
>
>>
>> Some of the time this works great. All spyware is gone. But often I
>> notice the stuff usually comes back. I also notice that it usually
>> returns once Internet Explorer is ran again.
>
>Delete cookies, Temporary Internet files and all offline content before
>scanning.
>
>>
>> So obviously this type of spyware has embedded itself in the registry
>> somewhere. My question is, are there common areas in the registry
>> that spyware insert theirselves to? I'd like to know, if possible,
>> ALL sections of the registry that spyware can slip theirselves into
>> where I can then go and just delete the offending entries.
>
>Too many...
>
>Determine the filenames of the recurring pests and do a find in the
>regedit for the filename(s), delete the keys containing the filename(s),
>then search the disk for the same filemane(s) and delete them. All in
>Safe Mode of course.
>
>>
>> OR if anyone has some other rock solid method of removing every single
>> spyware trick that'd be great too.
>
>No such thing. Sorry. I keep wishing, too.
>
>>
>> Thanks in advance.
>
>Good luck.
>
>Steve

David H. Lipman
07-09-2005, 11:37 PM
From: "SepticTank" <onelargetoe@hotmail.com>

| Thanks for the replies. Also, didn't realize there was a spyware
| newsgroup! I"ll make future posts there.
|
| You see, I run a computer repair shop. The probelm with the spyware
| is that it comes down to time. I can spend an inordinate amount of
| time trying to remove this stuff or just blow it away with a reload.
| It seems a reload is utlimately the best solution if any reasonable
| attempts at removal fail.
|
| Thanks again.

You might want to look into two Anti Virus command Line Scanner front-ends I have written.

One is for the Trend Micro Sysclean utility - SYSCLEAN_FE
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe

The other is for the McAfee Command Line Scanner - Clean Tool
http://www.ik-cs.com/programs/virtools/clean.exe

They are based upon the Kixtart scripting language and make sure the afected computer can
access the Internet and make neeeded corrections (many infectors block access to anti
virus/malware sites) then automatically download the needed files and the utility makes
their application very easy as well as ease of updating.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Leythos
07-09-2005, 11:37 PM
In article <428f3e8e.12526181@news.west.earthlink.net>,
onelargetoe@hotmail.com says...
> Thanks for the replies. Also, didn't realize there was a spyware
> newsgroup! I"ll make future posts there.
>
> You see, I run a computer repair shop. The probelm with the spyware
> is that it comes down to time. I can spend an inordinate amount of
> time trying to remove this stuff or just blow it away with a reload.
> It seems a reload is utlimately the best solution if any reasonable
> attempts at removal fail.

I agree, as a support company, the only way to ensure a clean machine,
one that you sign off on as being certified as clean, is to
wipe/reinstall it.

Sure, I can spend several hours using automated tools, then hack the
registry, then watch network traffic as it boots, etc... But in the end,
without a wipe/reinstall in a secured area, there is no way to be 100%
certain that the machine is being returned to the user in an
uncompromised state - and that is what the user is paying for.

--
--
spam999free@rrohio.com
remove 999 in order to email me

David H. Lipman
07-09-2005, 11:37 PM
From: "Leythos" <void@nowhere.lan>


|
| I agree, as a support company, the only way to ensure a clean machine,
| one that you sign off on as being certified as clean, is to
| wipe/reinstall it.
|
| Sure, I can spend several hours using automated tools, then hack the
| registry, then watch network traffic as it boots, etc... But in the end,
| without a wipe/reinstall in a secured area, there is no way to be 100%
| certain that the machine is being returned to the user in an
| uncompromised state - and that is what the user is paying for.
|
| --
| --
| spam999free@rrohio.com
| remove 999 in order to email me

Actually in a Service Center environment it would be best to use Nrton/Symantec Ghost before
wiping.
Image the platform.
Wipe the platform.
Reinstall the OS
Update the OS
Restore data (only) from the Ghost image.
Bill client ($$).

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

PA Bear
07-09-2005, 11:37 PM
Short version:

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Long version:

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Controlled Pattern Release' (not 'Official Pattern Release') zip
file (e.g., lpt123.zip) from http://www.trendmicro.com/download/pattern.asp
and extract its contents to the same folder. See the Readme text file for
instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

WinXP only: If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.14 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.net/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

SepticTank wrote:
> I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.

SepticTank
07-09-2005, 11:37 PM
I do exactly that. Image the drive then wipe it, then copy back the
data. Extra charge for that process of course.

Thanks.

On Fri, 20 May 2005 16:33:03 -0400, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:
>
>Actually in a Service Center environment it would be best to use Nrton/Symantec Ghost before
>wiping.
>Image the platform.
>Wipe the platform.
>Reinstall the OS
>Update the OS
>Restore data (only) from the Ghost image.
>Bill client ($$).
>
>--
>Dave
>http://www.claymania.com/removal-trojan-adware.html
>http://www.ik-cs.com/got-a-virus.htm
>
>

David H. Lipman
07-09-2005, 11:37 PM
From: "SepticTank" <onelargetoe@hotmail.com>

| I do exactly that. Image the drive then wipe it, then copy back the
| data. Extra charge for that process of course.
|
| Thanks.

Sure takes longer BUT... no data loss which is more important to the client.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

HeyBub
07-09-2005, 11:37 PM
SepticTank wrote:
> I get to see MANY systems that have been infected with spyware. It's
> usually a 50/50 shot at removing this stuff with the current utilities
> out there (Ad-Aware, Spybot, MS AntiSpyware, etc.)
>
> My usual method of removing the stuff involves booting into Safe Mode,
> turn off System Restore, running MSCONFIG and turning off EVERYTHING.
> Install Ad-Aware with the latest definitions and letting it run a full
> scan.
>
> Some of the time this works great. All spyware is gone. But often I
> notice the stuff usually comes back. I also notice that it usually
> returns once Internet Explorer is ran again.
>
> So obviously this type of spyware has embedded itself in the registry
> somewhere. My question is, are there common areas in the registry
> that spyware insert theirselves to? I'd like to know, if possible,
> ALL sections of the registry that spyware can slip theirselves into
> where I can then go and just delete the offending entries.
>
> OR if anyone has some other rock solid method of removing every single
> spyware trick that'd be great too.
>
> Thanks in advance.

You can't put an executable in the registry.

Ad-Aware is quite useful to clean the machine, but it's not sufficient.

Candy
07-09-2005, 11:37 PM
MY GOODNESS!!! How do I know what to delete and what not to delete? Can
ANYONE help me? Thank you very much.

Candy

Candy
07-09-2005, 11:37 PM
Are the programs you mentioned free? When they find stuff that you have to
manually delete, how do you know what is safe and what is not safe to
delete?

Candy

"Rich Barry" <rbarryNot@socal.rr.com> wrote in message
news:xAqje.30360$ya2.30038@tornado.socal.rr.com...
> Try Bazooka, it does exactly what you are looking for. But you
have
> to Manually delete the infected entries.
>
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3640-8022_4-10377953.html?sb=2&v=0
>
> Also, Spyware Sweeper and Spy Subtract do a good job.

Shenan Stanley
07-09-2005, 11:37 PM
Candy wrote:
> Are the programs you mentioned free? When they find stuff that you
> have to manually delete, how do you know what is safe and what is not
> safe to delete?

Tip 10...

Microsoft has these suggestions for Protecting your computer from the
various "bad things" that could happen to you/it:

Protect your PC
http://www.microsoft.com/security/protect/


Although those tips are fantastic, there are many things you should
know above and beyond what is there as well as other methods and
applications you can use to protect yourself. Below I have detailed
out many steps that can not only help you cleanup a problem PC but
keep it clean and secure as well as running at its top performance mark.

I know this list can seem intimidating - it is quite long and a lot
to take in for a novice - but I assure you that one trip through this
list and you will understand your computer and the options available
to you for protecting your data much better and that the next time
you review these steps, the time it takes will be greatly reduced.

Let's take the cleanup of your computer step-by-step. Yes, it will take
up some of your time - but consider what you use your computer
for and how much you would dislike it if all of your stuff on your
computer went away because you did not "feel like" performing some
simple maintenance tasks - think of it like changing the oil in your car,
changing the air filter on your home A/C unit, paying your bills on time,
etc.

Let's go through some maintenance first that should only have to be done
once (mostly):

Tip (1):
Locate all of the software (the installation media - CDs, etc) that you
have installed on your computer. Collect these CDs into a single pile
and locate the original installation media (CDs, disks) in a central and
safe place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD Burner and
application, Disk copier, etc.) You'll be glad to know that if you have
a CD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder home page (with general instructions on use):
http://isorecorder.alexfeinman.com/isorecorder.htm

Pre-SP2 version:
http://isorecorder.alexfeinman.com/IsoRecorder/download.asp

Post-SP2 beta version:
http://isorecorder.alexfeinman.com/download/ISORecorderV2B2.zip

More full function applications (free) for CD/DVD burning would be:

DeepBurner Free
http://www.deepburner.com/

CDBurnerXP Pro
http://www.cdburnerxp.se/

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Nero and/or Roxio.


Tip (2):
Empty your Internet Explorer Temporary Internet Files and make sure the
maximum size for this is small enough not to cause trouble in the future.
Empty your Temporary Internet Files and shrink the size it stores to a
size between 128MB and 512MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 128MB and 512MB. (Betting it is MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.


Tip (3):
If things are running a bit slow or you have an older system
(1.5GHz or less and 256MB RAM or less) then you may want to look into
tweaking the performance a bit by turning off some of the memory
using Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off many of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/mess with one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx


Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may not need to password your home
computer, as you may have it in a locked area (your home) where no
one else has access to it. Remember, however, that locked area is
unlocked when you access the Internet unless you are taking proper
precautions. Also, you aren't always "in that locked area" when using
your computer online - meaning you likely have usernames and passwords
associated with web sites and the likes that you would prefer other
people do not discover/use. This is why you should understand and
utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !)

Passwords should not contain your name/logon name. Passwords should
be unique to you and easy to remember. One method many people are
using today is to make up a phrase that describes a point in their
life and then turning that phrase into their password by using only
certain letters out of each word in that phrase. It's much better
than using your birthday month/year or your anniversary in a pure
sense. For example, let's say my phrase is:
"Moved to new home in 2004"
I could come up with this password from that:
"Mv2n3whmN04"

The password tip is in the "one time" section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a "once in every 3 to 6 months for
every account you have."


Tip (5):
This tip is also "questionable" in the "one time" section. However,
if properly setup, this one can be pretty well ignored for most people
after the initial "fiddle-with" time.

Why you should use a computer firewall..
http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything they need to configure their NAT device for and
those who do certainly will not mind fiddling with the equipment to
make things work for them. Next in the line of "simplicity" would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

Enable/Disable the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/283673

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. Truthfully, for most people who maintain their system in other
ways, this is MORE than sufficient. However, you may feel otherwise.
If you want to know when one of your applications is trying to obtain
access to the outside world so you can stop it, then you will have to
install a third-party application and configure/maintain it. I have
compiled a list with links of some of the better known/free firewalls
you can choose from:

ZoneAlarm (Free and up)
http://snipurl.com/6ohg

Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/download/

Sygate Personal Firewall (Free and up)
http://smb.sygate.com/buy/download_buy.htm

Symantec's Norton Personal Firewall (~$25 and up)
http://www.symantec.com/sabu/nis/npf/

BlackICE PC Protection ($39.95 and up)
http://blackice.iss.net/

Perhaps you can find the right firewall for your situation in that
list and set it up/configure it. Every firewall MAY require some
maintenance. Essentially checking for patches or upgrades (this
goes for hardware and software solutions) is the extent of this
maintenance - but you may also have to configure your firewall to
allow some traffic depending on your needs. Also, don't stack these
things. Running more than one firewall will not make you safer
- it would likely (in fact) negate some protection you gleamed
from one or the other firewalls you run.



Now that you have some of the more basic (one-time) things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious at
first - however, they will become routine and some can even be
automatically scheduled.


Tip (6):
The system restore feature is a new one - first appearing in Windows
ME and then sticking around for Windows XP. It is a VERY useful
feature - if you keep it maintained and use it to your advantage.
However, remember that the system restore pretty much tells you in
the name what it protects - "system" files. Your documents, your
pictures, your stuff is NOT system files - so you should also look
into some backup solution.

I'll mainly work around Windows XP, as that is what the bulk of this
document is about. I will, however, point out a single place for you
poor souls still stuck in Windows ME where you can get information on
maintaining your system right now:

Windows ME Computer Health:
http://www.microsoft.com/windowsME/using/computerhealth/articles/

Pay close attention to the sections:
(in order)
- Clean up your hard disk
- Check for errors by running ScanDisk
- Defragment your hard disk
- Roll back the clock with System Restore

Now back to the point at hand - maintaining your system restore in
Windows XP SHOULD be automatic - but I have seen the automatic go wrong
too many times not to suggest the following.. Whenever you think about
it (after doing a once-over on your machine once a month or so would
be optimal) - clear out your System Restore and create a manual
restoration point. Why? Too many times have I seen the system restore
files go corrupt or get a virus in them, meaning you could not or
did not want to restore from them. By clearing it out periodically
you help prevent any corruption from happening and you make sure you
have at least one good "snapshot".
(This, of course, will erase any previous restore point you have.)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot.
- Turn on System Restore.
http://support.microsoft.com/kb/310405
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DV - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)


Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list MIGHT surprise you. There are more
than likely things in there you KNOW you never use - so why have them
there? There may even be things you KNOW you did not install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!


Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is especially simple for the critical Windows patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to "automation", and that is
fine - as long as you are willing to do things manually. Admittedly, I
prefer this method on some of my more critical systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), match up the latest
numbers you downloaded recently (since you started noticing an issue) and
uninstall them. If there was more than one (usually is), uninstall them
one by one - with a few hours of use in between, to see if the problem
returns. Yes - the process is not perfect (updating) and can cause trouble
like I mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates as well. New
versions of almost everything come out all the time - some are free, some
are pay - some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office update, you should
visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select "downloads")

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always (IMO) get the
manufacturers' hardware driver over any Microsoft offers. On the Windows
Update site I mentioned earlier, I suggest NOT getting their hardware
drivers - no matter how tempting. First - how do you know what hardware
you have in your computer? Invoice or if it is up and working now - take
inventory:

Belarc Advisor
http://belarc.com/free_download.html

EVEREST Home Edition
http://www.lavalys.com/products/download.php?pid=1&lang=en

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://www.atitech.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/e_download_01.htm

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site
and finally, you can order the FREE CD from Microsoft.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order the Free Windows XP SP2 CD
http://snipurl.com/8umo


Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user. Which one you choose is a matter of taste, really. I wouldn't
list one here I had not personally used - and they all work. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

avast! (Free and up)
http://www.avast.com/

AVG Anti-Virus System (Free and up)
http://www.grisoft.com/

AntiVir (Free and up)
http://www.free-av.com/

RAV AntiVirus Online Virus Scan (Free!)
http://www.ravantivirus.com/scan/

Symantec (Norton) AntiVirus (~$11 and up)
http://www.symantec.com/nav/nav_9xnt/

Kaspersky Anti-Virus (~$49.95 and up)
http://www.kaspersky.com/products.html

Panda Antivirus Titanium (~$39.95 and up)
http://www.pandasoftware.com/
(Free Online Scanner: http://www.pandasoftware.com/activescan/)

McAfee VirusScan (~$11 and up)
http://www.mcafee.com/

Trend Micro (~$49.95 and up)
http://www.trendmicro.com/en/home/us/personal.htm
(Free Online Scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp)

Untested (by me):
eTrust EZ Antivirus ($29.95 and up)
https://www2.my-etrust.com/commerce/buy.it.cfm

Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, it protects you actively, but a
full scan once a month at 4AM probably won't bother you.)


Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
I hate this stuff. It has no purpose. I have seen people try to justify
it over and over - it's worthless. It slows down your PC, it can send
your private information to people you'll never meet and did I mention,
it's worthless. You need to eliminate it from your machine.

If you use P2P software, this COULD make that stop working. Find some
decent software to do the same thing - what you are currently using is
crap.

Anyway - there is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you may need several. I have a list and
I recommend you use at least the first 5. I know that sounds like a lot,
and you may be saying "But you said earlier that I should clean my system,
now you are telling me to install more software - 5 pieces in fact!" Okay,
I get your point, but please consider that this stuff has prevented the
install of the latest service pack for some people, it has the potential
to slow and crater your PC, it can send your private information around
the world to people you do not know - it is all around BAD.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Then, my suggestion again is that you at least install the first five of
these: (Install, Run, Update, Scan with..)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/support/download/
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/index.html
(How-to: http://snipurl.com/atdk )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

IE-SPYAD (Free!)
https://netfiles.uiuc.edu/ehowes/www/resource.htm
(How-to: http://snipurl.com/ate7 )

CWShredder (Free!)
http://www.softbasket.com/download/s_8114.shtml

Hijack This! (Free)
http://mjc1.com/mirror/hjt/
( Tutorial: http://hjt.wizardsofwebsites.com/ )

ToolbarCop (Free!)
http://windowsxp.mvps.org/toolbarcop.htm

Browser Security Tests
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester
http://www.popuptest.com/

The Cleaner (49.95 and up)
http://www.moosoft.com/

If used properly, you should have a malware free system now. The last
two of the first five I suggest you install are immunization applications.
None of these programs (in these editions) run in the background unless you
TELL them to. The space they take up and how easy they are to use greatly
makes up for any inconvenience you may be feeling.

Unfortunately, although that will lessen your popups on the Internet/while
you are online, it won't eliminate them. I have looked at a lot of options,
seen a lot of them used in production with people who seem to attract popups
like a plague, and I only have a few other suggestions that should help.
This one ends up serving double duty (search engine and popup stopper
in one):

The Google Toolbar (Free!)
http://toolbar.google.com/

Yeah - it adds a bar to your Internet Explorer - but it's a useful one. You
can search from there anytime with one of the best search engines on the
planet (IMO.) And the fact it stops most popups - wow - BONUS! If you
don't like that suggestion, then I am just going to say you go to
www.google.com and search for other options.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
"Mozilla Firefox", as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.org/products/firefox/

One more suggestion is to disable your Windows Messenger service. This
service is not used frequently (if at all) by the normal home user and
in cooperation with a good firewall, is generally unnecessary. Microsoft
has instructions on how to do this for Windows XP here:

http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way as well! There are still a few
more little things you can do to keep your machine running in top shape.


Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this.

How to use Disk Cleanup
http://support.microsoft.com/?kbid=310312

How to scan your disks for errors
http://support.microsoft.com/?kbid=315265

How to Defragment your hard drives
http://support.microsoft.com/?kbid=314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between its schedule.. If the difference you notice is negligible, you can
increase the time.


Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have two products to suggest to
you, look at them and see if either of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people.


Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to your personal needs. Be CAREFUL what you set to manual, and take heed
and write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look at each service you set to manual as one less service you have to worry
about someone exploiting. A year ago, I would have thought the Windows
Messenger service to be pretty safe, now I recommend (with addition of
a firewall) that most home users disable it! Yeah - this is another one you
have to work for, but your computer may speed up and/or be more secure
because you took the time. And if you document what you do as you do it,
next time, it goes MUCH faster! (or if you have to go back and re-enable
things..)

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Black Viper's Service List and Opinions (XP)
http://www.blackviper.com/WinXP/servicecfg.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.

--
Shenan Stanley
MS-MVP
--

Kelly
07-09-2005, 11:37 PM
Oh my.......you need a web page dude and just link these sort of replies!
:o)

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Vote: Bo

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:ebXDTfcXFHA.3540@TK2MSFTNGP15.phx.gbl...
> Candy wrote:
>> Are the programs you mentioned free? When they find stuff that you
>> have to manually delete, how do you know what is safe and what is not
>> safe to delete?
>
> Tip 10...
>
> Microsoft has these suggestions for Protecting your computer from the
> various "bad things" that could happen to you/it:
>
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
> Although those tips are fantastic, there are many things you should
> know above and beyond what is there as well as other methods and
> applications you can use to protect yourself. Below I have detailed
> out many steps that can not only help you cleanup a problem PC but
> keep it clean and secure as well as running at its top performance mark.
>
> I know this list can seem intimidating - it is quite long and a lot
> to take in for a novice - but I assure you that one trip through this
> list and you will understand your computer and the options available
> to you for protecting your data much better and that the next time
> you review these steps, the time it takes will be greatly reduced.
>
> Let's take the cleanup of your computer step-by-step. Yes, it will take
> up some of your time - but consider what you use your computer
> for and how much you would dislike it if all of your stuff on your
> computer went away because you did not "feel like" performing some
> simple maintenance tasks - think of it like changing the oil in your car,
> changing the air filter on your home A/C unit, paying your bills on time,
> etc.
>
> Let's go through some maintenance first that should only have to be done
> once (mostly):
>
> Tip (1):
> Locate all of the software (the installation media - CDs, etc) that you
> have installed on your computer. Collect these CDs into a single pile
> and locate the original installation media (CDs, disks) in a central and
> safe place along with their CD keys and such. Make backups of these
> installation media sets using your favorite copying method (CD Burner and
> application, Disk copier, etc.) You'll be glad to know that if you have
> a CD burner, you may be able to use a free application to make a
> duplicate copy of your CDs. One such application is ISORecorder:
>
> ISORecorder home page (with general instructions on use):
> http://isorecorder.alexfeinman.com/isorecorder.htm
>
> Pre-SP2 version:
> http://isorecorder.alexfeinman.com/IsoRecorder/download.asp
>
> Post-SP2 beta version:
> http://isorecorder.alexfeinman.com/download/ISORecorderV2B2.zip
>
> More full function applications (free) for CD/DVD burning would be:
>
> DeepBurner Free
> http://www.deepburner.com/
>
> CDBurnerXP Pro
> http://www.cdburnerxp.se/
>
> Another Option would be to search the web with Pricewatch.com or
> Dealsites.net and find deals on Nero and/or Roxio.
>
>
> Tip (2):
> Empty your Internet Explorer Temporary Internet Files and make sure the
> maximum size for this is small enough not to cause trouble in the future.
> Empty your Temporary Internet Files and shrink the size it stores to a
> size between 128MB and 512MB..
>
> - Open ONE copy of Internet Explorer.
> - Select TOOLS -> Internet Options.
> - Under the General tab in the "Temporary Internet Files" section, do the
> following:
> - Click on "Delete Cookies" (click OK)
> - Click on "Settings" and change the "Amount of disk space to use:" to
> something between 128MB and 512MB. (Betting it is MUCH larger right
> now.)
> - Click OK.
> - Click on "Delete Files" and select to "Delete all offline contents"
> (the checkbox) and click OK. (If you had a LOT, this could take 2-10
> minutes or more.)
> - Once it is done, click OK, close Internet Explorer, re-open Internet
> Explorer.
>
>
> Tip (3):
> If things are running a bit slow or you have an older system
> (1.5GHz or less and 256MB RAM or less) then you may want to look into
> tweaking the performance a bit by turning off some of the memory
> using Windows XP "prettifications". The fastest method is:
>
> Control Panel --> System --> Advanced tab --> Performance section,
> Settings button. Then choose "adjust for best performance" and you
> now have a Windows 2000/98 look which turned off many of the annoying
> "prettifications" in one swift action. You can play with the last
> three checkboxes to get more of an XP look without many of the
> other annoyances. You could also grab and install/mess with one
> (or more) of the Microsoft Powertoys - TweakUI in particular:
>
> http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
>
>
> Tip (4):
> Understanding what a good password might be is vital to your
> personal and system security. You may not need to password your home
> computer, as you may have it in a locked area (your home) where no
> one else has access to it. Remember, however, that locked area is
> unlocked when you access the Internet unless you are taking proper
> precautions. Also, you aren't always "in that locked area" when using
> your computer online - meaning you likely have usernames and passwords
> associated with web sites and the likes that you would prefer other
> people do not discover/use. This is why you should understand and
> utilize good passwords.
>
> Good passwords are those that meet these general rules
> (mileage may vary):
>
> Passwords should contain at least six characters, and the character
> string should contain at least three of these four character types:
> - uppercase letters
> - lowercase letters
> - numerals
> - nonalphanumeric characters (e.g., *, %, &, !)
>
> Passwords should not contain your name/logon name. Passwords should
> be unique to you and easy to remember. One method many people are
> using today is to make up a phrase that describes a point in their
> life and then turning that phrase into their password by using only
> certain letters out of each word in that phrase. It's much better
> than using your birthday month/year or your anniversary in a pure
> sense. For example, let's say my phrase is:
> "Moved to new home in 2004"
> I could come up with this password from that:
> "Mv2n3whmN04"
>
> The password tip is in the "one time" section, but I highly
> recommend you periodically change your passwords. The suggested time
> varies, but I will throw out a "once in every 3 to 6 months for
> every account you have."
>
>
> Tip (5):
> This tip is also "questionable" in the "one time" section. However,
> if properly setup, this one can be pretty well ignored for most people
> after the initial "fiddle-with" time.
>
> Why you should use a computer firewall..
> http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx
>
> You should, in some way, use a firewall. Hardware (like a nice
> Cable Modem/DSL router) or software is up to you. Many use both of
> these. The simplest one to use is the hardware one, as most people
> don't do anything they need to configure their NAT device for and
> those who do certainly will not mind fiddling with the equipment to
> make things work for them. Next in the line of "simplicity" would
> have to be the built-in Windows Firewall of Windows XP. In SP2 it
> is turned on by default. It is not difficult to turn on in any
> case, however:
>
> Enable/Disable the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/283673
>
> More information on the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/320855
>
> Post-SP2 Windows Firewall Information/guidance:
> http://snipurl.com/atal
>
> The trouble with the Windows Firewall is that it only keeps things
> out. Truthfully, for most people who maintain their system in other
> ways, this is MORE than sufficient. However, you may feel otherwise.
> If you want to know when one of your applications is trying to obtain
> access to the outside world so you can stop it, then you will have to
> install a third-party application and configure/maintain it. I have
> compiled a list with links of some of the better known/free firewalls
> you can choose from:
>
> ZoneAlarm (Free and up)
> http://snipurl.com/6ohg
>
> Kerio Personal Firewall (KPF) (Free and up)
> http://www.kerio.com/kpf_download.html
>
> Outpost Firewall from Agnitum (Free and up)
> http://www.agnitum.com/download/
>
> Sygate Personal Firewall (Free and up)
> http://smb.sygate.com/buy/download_buy.htm
>
> Symantec's Norton Personal Firewall (~$25 and up)
> http://www.symantec.com/sabu/nis/npf/
>
> BlackICE PC Protection ($39.95 and up)
> http://blackice.iss.net/
>
> Perhaps you can find the right firewall for your situation in that
> list and set it up/configure it. Every firewall MAY require some
> maintenance. Essentially checking for patches or upgrades (this
> goes for hardware and software solutions) is the extent of this
> maintenance - but you may also have to configure your firewall to
> allow some traffic depending on your needs. Also, don't stack these
> things. Running more than one firewall will not make you safer
> - it would likely (in fact) negate some protection you gleamed
> from one or the other firewalls you run.
>
>
>
> Now that you have some of the more basic (one-time) things down..
> Let's go through some of the steps you should take periodically to
> maintain a healthy and stable windows computer. If you have not
> done some of these things in the past, they may seem tedious at
> first - however, they will become routine and some can even be
> automatically scheduled.
>
>
> Tip (6):
> The system restore feature is a new one - first appearing in Windows
> ME and then sticking around for Windows XP. It is a VERY useful
> feature - if you keep it maintained and use it to your advantage.
> However, remember that the system restore pretty much tells you in
> the name what it protects - "system" files. Your documents, your
> pictures, your stuff is NOT system files - so you should also look
> into some backup solution.
>
> I'll mainly work around Windows XP, as that is what the bulk of this
> document is about. I will, however, point out a single place for you
> poor souls still stuck in Windows ME where you can get information on
> maintaining your system right now:
>
> Windows ME Computer Health:
> http://www.microsoft.com/windowsME/using/computerhealth/articles/
>
> Pay close attention to the sections:
> (in order)
> - Clean up your hard disk
> - Check for errors by running ScanDisk
> - Defragment your hard disk
> - Roll back the clock with System Restore
>
> Now back to the point at hand - maintaining your system restore in
> Windows XP SHOULD be automatic - but I have seen the automatic go wrong
> too many times not to suggest the following.. Whenever you think about
> it (after doing a once-over on your machine once a month or so would
> be optimal) - clear out your System Restore and create a manual
> restoration point. Why? Too many times have I seen the system restore
> files go corrupt or get a virus in them, meaning you could not or
> did not want to restore from them. By clearing it out periodically
> you help prevent any corruption from happening and you make sure you
> have at least one good "snapshot".
> (This, of course, will erase any previous restore point you have.)
>
> - Turn off System Restore.
> http://support.microsoft.com/kb/310405
> - Reboot.
> - Turn on System Restore.
> http://support.microsoft.com/kb/310405
> - Make a Manual Restoration Point.
> http://snipurl.com/68nx
>
> That covers your system files, but doesn't do anything for the files
> that you are REALLY worried about - yours! For that you need to look
> into backups. You can either manually copy your important files, folders,
> documents, spreadsheets, emails, contacts, pictures, drawings and so on
> to an external location (CD/DV - any disk of some sort, etc) or you can
> use the backup tool that comes with Windows XP:
>
> How To Use Backup to Back Up Files and Folders on Your Computer
> http://support.microsoft.com/kb/308422
>
> Yes - you still need some sort of external media to store the results
> on, but you could schedule the backup to occur when you are not around,
> then burn the resultant data onto CD or DVD or something when you are
> (while you do other things!)
>
>
> Tip (7):
> You should sometimes look through the list of applications that are
> installed on your computer. The list MIGHT surprise you. There are more
> than likely things in there you KNOW you never use - so why have them
> there? There may even be things you KNOW you did not install and
> certainly do not use (maybe don't WANT to use.)
>
> This web site should help you get started at looking through this list:
>
> How to Uninstall Programs
> http://snipurl.com/8v6b
>
> A word of warning - Do NOT uninstall anything you think you MIGHT need
> in the future unless you have completed Tip (1) and have the installation
> media and proper keys for use backed up somewhere safe!
>
>
> Tip (8):
> Patches and Updates!
>
> This one cannot be stressed enough. It is SO simple, yet so neglected
> by many people. It is especially simple for the critical Windows patches!
> Microsoft put in an AUTOMATED feature for you to utilize so that you do
> NOT have to worry yourself about the patching of the Operating System:
>
> How to configure and use Automatic Updates in Windows XP
> http://support.microsoft.com/kb/306525
>
> However, not everyone wants to be a slave to "automation", and that is
> fine - as long as you are willing to do things manually. Admittedly, I
> prefer this method on some of my more critical systems.
>
> Windows Update
> http://windowsupdate.microsoft.com/
>
> Go there and scan your machine for updates. Always get the critical ones
> as you see them. Write down the KB###### or Q###### you see when
> selecting the updates and if you have trouble over the next few days,
> go into your control panel (Add/Remove Programs), match up the latest
> numbers you downloaded recently (since you started noticing an issue) and
> uninstall them. If there was more than one (usually is), uninstall them
> one by one - with a few hours of use in between, to see if the problem
> returns. Yes - the process is not perfect (updating) and can cause
> trouble
> like I mentioned - but as you can see, the solution isn't that bad - and
> is
> MUCH better than the alternatives.
>
> Windows is not the only product you likely have on your PC. The
> manufacturers of the other products usually have updates as well. New
> versions of almost everything come out all the time - some are free, some
> are pay - some you can only download if you are registered - but it is
> best
> to check. Just go to their web pages and look under their support and
> download sections. For example, for Microsoft Office update, you should
> visit:
>
> Microsoft Office Updates
> http://office.microsoft.com/
> (and select "downloads")
>
> You also have hardware on your machine that requires drivers to interface
> with the operating system. You have a video card that allows you to see
> on
> your screen, a sound card that allows you to hear your PCs sound output
> and
> so on. Visit those manufacturer web sites for the latest downloadable
> drivers for your hardware/operating system. Always (IMO) get the
> manufacturers' hardware driver over any Microsoft offers. On the Windows
> Update site I mentioned earlier, I suggest NOT getting their hardware
> drivers - no matter how tempting. First - how do you know what hardware
> you have in your computer? Invoice or if it is up and working now - take
> inventory:
>
> Belarc Advisor
> http://belarc.com/free_download.html
>
> EVEREST Home Edition
> http://www.lavalys.com/products/download.php?pid=1&lang=en
>
> Once you know what you have, what next? Go get the latest driver for your
> hardware/OS from the manufacturer's web page. For example, let's say you
> have an NVidia chipset video card or ATI video card, perhaps a Creative
> Labs sound card or C-Media chipset sound card...
>
> NVidia Video Card Drivers
> http://www.nvidia.com/content/drivers/drivers.asp
>
> ATI Video Card Drivers
> http://www.atitech.com/support/driver.html
>
> Creative Labs Sound Device
> http://us.creative.com/support/downloads/
>
> C-Media Sound Device
> http://www.cmedia.com.tw/e_download_01.htm
>
> Then install these drivers. Updated drivers are usually more stable and
> may provide extra benefits/features that you really wished you had before.
>
> As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
> particular patch available in a number of ways. First, there is the
> Windows Update web page above. Then there is a direct download site
> and finally, you can order the FREE CD from Microsoft.
>
> Direct Download of Service Pack 2 (SP2) for Windows XP
> http://snipurl.com/8bqy
>
> Order the Free Windows XP SP2 CD
> http://snipurl.com/8umo
>
>
> Tip (9):
> What about the dreaded word in the computer world, VIRUS?
>
> Well, there are many products to choose from that will help you prevent
> infections from these horrid little applications. Many are FREE to the
> home user. Which one you choose is a matter of taste, really. I wouldn't
> list one here I had not personally used - and they all work. Many people
> have emotional attachments or performance issues with one or another
> AntiVirus software. Try some out, read reviews and decide for yourself
> which you like more:
>
> avast! (Free and up)
> http://www.avast.com/
>
> AVG Anti-Virus System (Free and up)
> http://www.grisoft.com/
>
> AntiVir (Free and up)
> http://www.free-av.com/
>
> RAV AntiVirus Online Virus Scan (Free!)
> http://www.ravantivirus.com/scan/
>
> Symantec (Norton) AntiVirus (~$11 and up)
> http://www.symantec.com/nav/nav_9xnt/
>
> Kaspersky Anti-Virus (~$49.95 and up)
> http://www.kaspersky.com/products.html
>
> Panda Antivirus Titanium (~$39.95 and up)
> http://www.pandasoftware.com/
> (Free Online Scanner: http://www.pandasoftware.com/activescan/)
>
> McAfee VirusScan (~$11 and up)
> http://www.mcafee.com/
>
> Trend Micro (~$49.95 and up)
> http://www.trendmicro.com/en/home/us/personal.htm
> (Free Online Scanner:
> http://housecall.trendmicro.com/housecall/start_corp.asp)
>
> Untested (by me):
> eTrust EZ Antivirus ($29.95 and up)
> https://www2.my-etrust.com/commerce/buy.it.cfm
>
> Most of them have automatic update capabilities. You will have to
> look into the features of the one you choose. Whatever one you finally
> settle with - be SURE to keep it updated (I recommend at least daily) and
> perform a full scan periodically (yes, it protects you actively, but a
> full scan once a month at 4AM probably won't bother you.)
>
>
> Tip (10):
> The most rampant infestation at the current time concerns SPYWARE/ADWARE.
> I hate this stuff. It has no purpose. I have seen people try to justify
> it over and over - it's worthless. It slows down your PC, it can send
> your private information to people you'll never meet and did I mention,
> it's worthless. You need to eliminate it from your machine.
>
> If you use P2P software, this COULD make that stop working. Find some
> decent software to do the same thing - what you are currently using is
> crap.
>
> Anyway - there is no one software that cleans and immunizes you against
> everything. Antivirus software - you only needed one. Firewall, you
> only needed one. AntiSpyware - you may need several. I have a list and
> I recommend you use at least the first 5. I know that sounds like a lot,
> and you may be saying "But you said earlier that I should clean my system,
> now you are telling me to install more software - 5 pieces in fact!"
> Okay,
> I get your point, but please consider that this stuff has prevented the
> install of the latest service pack for some people, it has the potential
> to slow and crater your PC, it can send your private information around
> the world to people you do not know - it is all around BAD.
>
> First - make sure you have NOT installed "Rogue AntiSpyware". There are
> people out there who created AntiSpyware products that actually install
> spyware of their own! You need to avoid these:
>
> Rogue/Suspect Anti-Spyware Products & Web Sites
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Also, you can always visit this site..
> http://mvps.org/winhelp2002/unwanted.htm
> For more updated information.
>
> Then, my suggestion again is that you at least install the first five of
> these: (Install, Run, Update, Scan with..)
>
> Lavasoft AdAware (Free and up)
> http://www.lavasoft.de/support/download/
> (How-to: http://snipurl.com/atdn )
>
> Spybot Search and Destroy (Free!)
> http://www.safer-networking.net/en/download/index.html
> (How-to: http://snipurl.com/atdk )
>
> Bazooka Adware and Spyware Scanner (Free!)
> http://www.kephyr.com/spywarescanner/
> (How-to: http://snipurl.com/ate3 )
>
> SpywareBlaster (Free!)
> http://www.javacoolsoftware.com/sbdownload.html
> (How-to: http://snipurl.com/ate6 )
>
> IE-SPYAD (Free!)
> https://netfiles.uiuc.edu/ehowes/www/resource.htm
> (How-to: http://snipurl.com/ate7 )
>
> CWShredder (Free!)
> http://www.softbasket.com/download/s_8114.shtml
>
> Hijack This! (Free)
> http://mjc1.com/mirror/hjt/
> ( Tutorial: http://hjt.wizardsofwebsites.com/ )
>
> ToolbarCop (Free!)
> http://windowsxp.mvps.org/toolbarcop.htm
>
> Browser Security Tests
> http://www.jasons-toolbox.com/BrowserSecurity/
>
> Popup Tester
> http://www.popuptest.com/
>
> The Cleaner (49.95 and up)
> http://www.moosoft.com/
>
> If used properly, you should have a malware free system now. The last
> two of the first five I suggest you install are immunization applications.
> None of these programs (in these editions) run in the background unless
> you
> TELL them to. The space they take up and how easy they are to use greatly
> makes up for any inconvenience you may be feeling.
>
> Unfortunately, although that will lessen your popups on the Internet/while
> you are online, it won't eliminate them. I have looked at a lot of
> options,
> seen a lot of them used in production with people who seem to attract
> popups
> like a plague, and I only have a few other suggestions that should help.
> This one ends up serving double duty (search engine and popup stopper
> in one):
>
> The Google Toolbar (Free!)
> http://toolbar.google.com/
>
> Yeah - it adds a bar to your Internet Explorer - but it's a useful one.
> You
> can search from there anytime with one of the best search engines on the
> planet (IMO.) And the fact it stops most popups - wow - BONUS! If you
> don't like that suggestion, then I am just going to say you go to
> www.google.com and search for other options.
>
> Please notice that Windows XP SP2 does help stop popups as well.
>
> Another option is to use an alternative Web browser. I suggest
> "Mozilla Firefox", as it has some great features and is very easy to use:
>
> Mozilla Firefox
> http://www.mozilla.org/products/firefox/
>
> One more suggestion is to disable your Windows Messenger service. This
> service is not used frequently (if at all) by the normal home user and
> in cooperation with a good firewall, is generally unnecessary. Microsoft
> has instructions on how to do this for Windows XP here:
>
> http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
>
>
> So your machine is pretty clean and up to date now. If you use the
> sections
> above as a guide, it should stay that way as well! There are still a few
> more little things you can do to keep your machine running in top shape.
>
>
> Tip (11):
> You should periodically check your hard drive(s) for errors and defragment
> them. Only defragment after you have cleaned up your machine of
> outside parasites and never defragment as a solution to a quirkiness in
> your system. It may help speed up your system, but it should be clean
> before you do this.
>
> How to use Disk Cleanup
> http://support.microsoft.com/?kbid=310312
>
> How to scan your disks for errors
> http://support.microsoft.com/?kbid=315265
>
> How to Defragment your hard drives
> http://support.microsoft.com/?kbid=314848
>
> I would personally perform the above steps at least once every three
> months.
> For most people this should be sufficient, but if the difference you
> notice
> afterwards is greater than you think it should be, lessen the time in
> between its schedule.. If the difference you notice is negligible, you
> can
> increase the time.
>
>
> Tip (12):
> SPAM! JUNK MAIL!
> This one can get annoying, just like the rest. You get 50 emails in one
> sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
> although there are services out there to help you, some email
> servers/services that actually do lower your spam with features built into
> their servers - I still like the methods that let you be the end-decision
> maker on what is spam and what is not. I have two products to suggest to
> you, look at them and see if either of them suite your needs. Again, if
> they don't, Google is free and available for your perusal.
>
> SpamBayes (Free!)
> http://spambayes.sourceforge.net/
>
> Spamihilator (Free!)
> http://www.spamihilator.com/
>
> As I said, those are not your only options, but are reliable ones I have
> seen function for hundreds+ people.
>
>
> Tip (13):
> ADVANCED TIP! Only do this once you are comfortable under the hood of
> your
> computer!
>
> There are lots of services on your PC that are probably turned on by
> default
> you don't use. Why have them on? Check out these web pages to see what
> all
> of the services you might find on your computer are and set them according
> to your personal needs. Be CAREFUL what you set to manual, and take heed
> and write down as you change things! Also, don't expect a large
> performance
> increase or anything - especially on today's 2+ GHz machines, however - I
> look at each service you set to manual as one less service you have to
> worry
> about someone exploiting. A year ago, I would have thought the Windows
> Messenger service to be pretty safe, now I recommend (with addition of
> a firewall) that most home users disable it! Yeah - this is another one
> you
> have to work for, but your computer may speed up and/or be more secure
> because you took the time. And if you document what you do as you do it,
> next time, it goes MUCH faster! (or if you have to go back and re-enable
> things..)
>
> Task List Programs
> http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
>
> Black Viper's Service List and Opinions (XP)
> http://www.blackviper.com/WinXP/servicecfg.htm
>
> Processes in Windows NT/2000/XP
> http://www.reger24.de/prozesse/
>
> There are also applications that AREN'T services that startup when you
> start
> up the computer/logon. One of the better description on how to handle
> these
> I have found here:
>
> Startups
> http://www.pacs-portal.co.uk/startup_content.php
>
>
> If you follow the advice laid out above (and do some of your own research
> as
> well, so you understand what you are doing) - your computer will stay
> fairly
> stable and secure and you will have a more trouble-free system.
>
> --
> Shenan Stanley
> MS-MVP
> --
>

Frank Saunders, MS-MVP, IE/OE
07-09-2005, 11:38 PM
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


"Candy" <cerr@sbcglobal.net> wrote in message
news:O%23ZyWNcXFHA.2124@TK2MSFTNGP14.phx.gbl...
> MY GOODNESS!!! How do I know what to delete and what not to delete? Can
> ANYONE help me? Thank you very much.
>
> Candy
>
>

Candy
07-09-2005, 11:59 PM
I appreciate the time you took to compile this list. I just had my first
LONG look at it today. It seems to be geared mostly to Windows XP. I only
have Windows 98. As I said in another post, I already have Ad-Aware,
Spybot, and Hijack This on my computer. I also run the full gamut of Norton
System Works weekly, along with the aforementioned items. Things still seem
to run slow (5 minute boot-up). Is there anything I can do for Windows 98
that will speed things up? Is there anyway to free up more memory space /
optimize memory in my computer?

Any help that anyone can give will be appreciated. Thanks.

Candy
----------------------------------------------------------------------------
-------------------------------------------------------------------------

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:ebXDTfcXFHA.3540@TK2MSFTNGP15.phx.gbl...
> Candy wrote:
> > Are the programs you mentioned free? When they find stuff that you
> > have to manually delete, how do you know what is safe and what is not
> > safe to delete?
>
> Tip 10...
>
> Microsoft has these suggestions for Protecting your computer from the
> various "bad things" that could happen to you/it:
>
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
> Although those tips are fantastic, there are many things you should
> know above and beyond what is there as well as other methods and
> applications you can use to protect yourself. Below I have detailed
> out many steps that can not only help you cleanup a problem PC but
> keep it clean and secure as well as running at its top performance mark.
>
> I know this list can seem intimidating - it is quite long and a lot
> to take in for a novice - but I assure you that one trip through this
> list and you will understand your computer and the options available
> to you for protecting your data much better and that the next time
> you review these steps, the time it takes will be greatly reduced.
>
> Let's take the cleanup of your computer step-by-step. Yes, it will take
> up some of your time - but consider what you use your computer
> for and how much you would dislike it if all of your stuff on your
> computer went away because you did not "feel like" performing some
> simple maintenance tasks - think of it like changing the oil in your car,
> changing the air filter on your home A/C unit, paying your bills on time,
> etc.
>
> Let's go through some maintenance first that should only have to be done
> once (mostly):
>
> Tip (1):
> Locate all of the software (the installation media - CDs, etc) that you
> have installed on your computer. Collect these CDs into a single pile
> and locate the original installation media (CDs, disks) in a central and
> safe place along with their CD keys and such. Make backups of these
> installation media sets using your favorite copying method (CD Burner and
> application, Disk copier, etc.) You'll be glad to know that if you have
> a CD burner, you may be able to use a free application to make a
> duplicate copy of your CDs. One such application is ISORecorder:
>
> ISORecorder home page (with general instructions on use):
> http://isorecorder.alexfeinman.com/isorecorder.htm
>
> Pre-SP2 version:
> http://isorecorder.alexfeinman.com/IsoRecorder/download.asp
>
> Post-SP2 beta version:
> http://isorecorder.alexfeinman.com/download/ISORecorderV2B2.zip
>
> More full function applications (free) for CD/DVD burning would be:
>
> DeepBurner Free
> http://www.deepburner.com/
>
> CDBurnerXP Pro
> http://www.cdburnerxp.se/
>
> Another Option would be to search the web with Pricewatch.com or
> Dealsites.net and find deals on Nero and/or Roxio.
>
>
> Tip (2):
> Empty your Internet Explorer Temporary Internet Files and make sure the
> maximum size for this is small enough not to cause trouble in the future.
> Empty your Temporary Internet Files and shrink the size it stores to a
> size between 128MB and 512MB..
>
> - Open ONE copy of Internet Explorer.
> - Select TOOLS -> Internet Options.
> - Under the General tab in the "Temporary Internet Files" section, do the
> following:
> - Click on "Delete Cookies" (click OK)
> - Click on "Settings" and change the "Amount of disk space to use:" to
> something between 128MB and 512MB. (Betting it is MUCH larger right
> now.)
> - Click OK.
> - Click on "Delete Files" and select to "Delete all offline contents"
> (the checkbox) and click OK. (If you had a LOT, this could take 2-10
> minutes or more.)
> - Once it is done, click OK, close Internet Explorer, re-open Internet
> Explorer.
>
>
> Tip (3):
> If things are running a bit slow or you have an older system
> (1.5GHz or less and 256MB RAM or less) then you may want to look into
> tweaking the performance a bit by turning off some of the memory
> using Windows XP "prettifications". The fastest method is:
>
> Control Panel --> System --> Advanced tab --> Performance section,
> Settings button. Then choose "adjust for best performance" and you
> now have a Windows 2000/98 look which turned off many of the annoying
> "prettifications" in one swift action. You can play with the last
> three checkboxes to get more of an XP look without many of the
> other annoyances. You could also grab and install/mess with one
> (or more) of the Microsoft Powertoys - TweakUI in particular:
>
> http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
>
>
> Tip (4):
> Understanding what a good password might be is vital to your
> personal and system security. You may not need to password your home
> computer, as you may have it in a locked area (your home) where no
> one else has access to it. Remember, however, that locked area is
> unlocked when you access the Internet unless you are taking proper
> precautions. Also, you aren't always "in that locked area" when using
> your computer online - meaning you likely have usernames and passwords
> associated with web sites and the likes that you would prefer other
> people do not discover/use. This is why you should understand and
> utilize good passwords.
>
> Good passwords are those that meet these general rules
> (mileage may vary):
>
> Passwords should contain at least six characters, and the character
> string should contain at least three of these four character types:
> - uppercase letters
> - lowercase letters
> - numerals
> - nonalphanumeric characters (e.g., *, %, &, !)
>
> Passwords should not contain your name/logon name. Passwords should
> be unique to you and easy to remember. One method many people are
> using today is to make up a phrase that describes a point in their
> life and then turning that phrase into their password by using only
> certain letters out of each word in that phrase. It's much better
> than using your birthday month/year or your anniversary in a pure
> sense. For example, let's say my phrase is:
> "Moved to new home in 2004"
> I could come up with this password from that:
> "Mv2n3whmN04"
>
> The password tip is in the "one time" section, but I highly
> recommend you periodically change your passwords. The suggested time
> varies, but I will throw out a "once in every 3 to 6 months for
> every account you have."
>
>
> Tip (5):
> This tip is also "questionable" in the "one time" section. However,
> if properly setup, this one can be pretty well ignored for most people
> after the initial "fiddle-with" time.
>
> Why you should use a computer firewall..
> http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx
>
> You should, in some way, use a firewall. Hardware (like a nice
> Cable Modem/DSL router) or software is up to you. Many use both of
> these. The simplest one to use is the hardware one, as most people
> don't do anything they need to configure their NAT device for and
> those who do certainly will not mind fiddling with the equipment to
> make things work for them. Next in the line of "simplicity" would
> have to be the built-in Windows Firewall of Windows XP. In SP2 it
> is turned on by default. It is not difficult to turn on in any
> case, however:
>
> Enable/Disable the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/283673
>
> More information on the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/320855
>
> Post-SP2 Windows Firewall Information/guidance:
> http://snipurl.com/atal
>
> The trouble with the Windows Firewall is that it only keeps things
> out. Truthfully, for most people who maintain their system in other
> ways, this is MORE than sufficient. However, you may feel otherwise.
> If you want to know when one of your applications is trying to obtain
> access to the outside world so you can stop it, then you will have to
> install a third-party application and configure/maintain it. I have
> compiled a list with links of some of the better known/free firewalls
> you can choose from:
>
> ZoneAlarm (Free and up)
> http://snipurl.com/6ohg
>
> Kerio Personal Firewall (KPF) (Free and up)
> http://www.kerio.com/kpf_download.html
>
> Outpost Firewall from Agnitum (Free and up)
> http://www.agnitum.com/download/
>
> Sygate Personal Firewall (Free and up)
> http://smb.sygate.com/buy/download_buy.htm
>
> Symantec's Norton Personal Firewall (~$25 and up)
> http://www.symantec.com/sabu/nis/npf/
>
> BlackICE PC Protection ($39.95 and up)
> http://blackice.iss.net/
>
> Perhaps you can find the right firewall for your situation in that
> list and set it up/configure it. Every firewall MAY require some
> maintenance. Essentially checking for patches or upgrades (this
> goes for hardware and software solutions) is the extent of this
> maintenance - but you may also have to configure your firewall to
> allow some traffic depending on your needs. Also, don't stack these
> things. Running more than one firewall will not make you safer
> - it would likely (in fact) negate some protection you gleamed
> from one or the other firewalls you run.
>
>
>
> Now that you have some of the more basic (one-time) things down..
> Let's go through some of the steps you should take periodically to
> maintain a healthy and stable windows computer. If you have not
> done some of these things in the past, they may seem tedious at
> first - however, they will become routine and some can even be
> automatically scheduled.
>
>
> Tip (6):
> The system restore feature is a new one - first appearing in Windows
> ME and then sticking around for Windows XP. It is a VERY useful
> feature - if you keep it maintained and use it to your advantage.
> However, remember that the system restore pretty much tells you in
> the name what it protects - "system" files. Your documents, your
> pictures, your stuff is NOT system files - so you should also look
> into some backup solution.
>
> I'll mainly work around Windows XP, as that is what the bulk of this
> document is about. I will, however, point out a single place for you
> poor souls still stuck in Windows ME where you can get information on
> maintaining your system right now:
>
> Windows ME Computer Health:
> http://www.microsoft.com/windowsME/using/computerhealth/articles/
>
> Pay close attention to the sections:
> (in order)
> - Clean up your hard disk
> - Check for errors by running ScanDisk
> - Defragment your hard disk
> - Roll back the clock with System Restore
>
> Now back to the point at hand - maintaining your system restore in
> Windows XP SHOULD be automatic - but I have seen the automatic go wrong
> too many times not to suggest the following.. Whenever you think about
> it (after doing a once-over on your machine once a month or so would
> be optimal) - clear out your System Restore and create a manual
> restoration point. Why? Too many times have I seen the system restore
> files go corrupt or get a virus in them, meaning you could not or
> did not want to restore from them. By clearing it out periodically
> you help prevent any corruption from happening and you make sure you
> have at least one good "snapshot".
> (This, of course, will erase any previous restore point you have.)
>
> - Turn off System Restore.
> http://support.microsoft.com/kb/310405
> - Reboot.
> - Turn on System Restore.
> http://support.microsoft.com/kb/310405
> - Make a Manual Restoration Point.
> http://snipurl.com/68nx
>
> That covers your system files, but doesn't do anything for the files
> that you are REALLY worried about - yours! For that you need to look
> into backups. You can either manually copy your important files, folders,
> documents, spreadsheets, emails, contacts, pictures, drawings and so on
> to an external location (CD/DV - any disk of some sort, etc) or you can
> use the backup tool that comes with Windows XP:
>
> How To Use Backup to Back Up Files and Folders on Your Computer
> http://support.microsoft.com/kb/308422
>
> Yes - you still need some sort of external media to store the results
> on, but you could schedule the backup to occur when you are not around,
> then burn the resultant data onto CD or DVD or something when you are
> (while you do other things!)
>
>
> Tip (7):
> You should sometimes look through the list of applications that are
> installed on your computer. The list MIGHT surprise you. There are more
> than likely things in there you KNOW you never use - so why have them
> there? There may even be things you KNOW you did not install and
> certainly do not use (maybe don't WANT to use.)
>
> This web site should help you get started at looking through this list:
>
> How to Uninstall Programs
> http://snipurl.com/8v6b
>
> A word of warning - Do NOT uninstall anything you think you MIGHT need
> in the future unless you have completed Tip (1) and have the installation
> media and proper keys for use backed up somewhere safe!
>
>
> Tip (8):
> Patches and Updates!
>
> This one cannot be stressed enough. It is SO simple, yet so neglected
> by many people. It is especially simple for the critical Windows patches!
> Microsoft put in an AUTOMATED feature for you to utilize so that you do
> NOT have to worry yourself about the patching of the Operating System:
>
> How to configure and use Automatic Updates in Windows XP
> http://support.microsoft.com/kb/306525
>
> However, not everyone wants to be a slave to "automation", and that is
> fine - as long as you are willing to do things manually. Admittedly, I
> prefer this method on some of my more critical systems.
>
> Windows Update
> http://windowsupdate.microsoft.com/
>
> Go there and scan your machine for updates. Always get the critical ones
> as you see them. Write down the KB###### or Q###### you see when
> selecting the updates and if you have trouble over the next few days,
> go into your control panel (Add/Remove Programs), match up the latest
> numbers you downloaded recently (since you started noticing an issue) and
> uninstall them. If there was more than one (usually is), uninstall them
> one by one - with a few hours of use in between, to see if the problem
> returns. Yes - the process is not perfect (updating) and can cause
trouble
> like I mentioned - but as you can see, the solution isn't that bad - and
is
> MUCH better than the alternatives.
>
> Windows is not the only product you likely have on your PC. The
> manufacturers of the other products usually have updates as well. New
> versions of almost everything come out all the time - some are free, some
> are pay - some you can only download if you are registered - but it is
best
> to check. Just go to their web pages and look under their support and
> download sections. For example, for Microsoft Office update, you should
> visit:
>
> Microsoft Office Updates
> http://office.microsoft.com/
> (and select "downloads")
>
> You also have hardware on your machine that requires drivers to interface
> with the operating system. You have a video card that allows you to see
on
> your screen, a sound card that allows you to hear your PCs sound output
and
> so on. Visit those manufacturer web sites for the latest downloadable
> drivers for your hardware/operating system. Always (IMO) get the
> manufacturers' hardware driver over any Microsoft offers. On the Windows
> Update site I mentioned earlier, I suggest NOT getting their hardware
> drivers - no matter how tempting. First - how do you know what hardware
> you have in your computer? Invoice or if it is up and working now - take
> inventory:
>
> Belarc Advisor
> http://belarc.com/free_download.html
>
> EVEREST Home Edition
> http://www.lavalys.com/products/download.php?pid=1&lang=en
>
> Once you know what you have, what next? Go get the latest driver for your
> hardware/OS from the manufacturer's web page. For example, let's say you
> have an NVidia chipset video card or ATI video card, perhaps a Creative
> Labs sound card or C-Media chipset sound card...
>
> NVidia Video Card Drivers
> http://www.nvidia.com/content/drivers/drivers.asp
>
> ATI Video Card Drivers
> http://www.atitech.com/support/driver.html
>
> Creative Labs Sound Device
> http://us.creative.com/support/downloads/
>
> C-Media Sound Device
> http://www.cmedia.com.tw/e_download_01.htm
>
> Then install these drivers. Updated drivers are usually more stable and
> may provide extra benefits/features that you really wished you had before.
>
> As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
> particular patch available in a number of ways. First, there is the
> Windows Update web page above. Then there is a direct download site
> and finally, you can order the FREE CD from Microsoft.
>
> Direct Download of Service Pack 2 (SP2) for Windows XP
> http://snipurl.com/8bqy
>
> Order the Free Windows XP SP2 CD
> http://snipurl.com/8umo
>
>
> Tip (9):
> What about the dreaded word in the computer world, VIRUS?
>
> Well, there are many products to choose from that will help you prevent
> infections from these horrid little applications. Many are FREE to the
> home user. Which one you choose is a matter of taste, really. I wouldn't
> list one here I had not personally used - and they all work. Many people
> have emotional attachments or performance issues with one or another
> AntiVirus software. Try some out, read reviews and decide for yourself
> which you like more:
>
> avast! (Free and up)
> http://www.avast.com/
>
> AVG Anti-Virus System (Free and up)
> http://www.grisoft.com/
>
> AntiVir (Free and up)
> http://www.free-av.com/
>
> RAV AntiVirus Online Virus Scan (Free!)
> http://www.ravantivirus.com/scan/
>
> Symantec (Norton) AntiVirus (~$11 and up)
> http://www.symantec.com/nav/nav_9xnt/
>
> Kaspersky Anti-Virus (~$49.95 and up)
> http://www.kaspersky.com/products.html
>
> Panda Antivirus Titanium (~$39.95 and up)
> http://www.pandasoftware.com/
> (Free Online Scanner: http://www.pandasoftware.com/activescan/)
>
> McAfee VirusScan (~$11 and up)
> http://www.mcafee.com/
>
> Trend Micro (~$49.95 and up)
> http://www.trendmicro.com/en/home/us/personal.htm
> (Free Online Scanner:
> http://housecall.trendmicro.com/housecall/start_corp.asp)
>
> Untested (by me):
> eTrust EZ Antivirus ($29.95 and up)
> https://www2.my-etrust.com/commerce/buy.it.cfm
>
> Most of them have automatic update capabilities. You will have to
> look into the features of the one you choose. Whatever one you finally
> settle with - be SURE to keep it updated (I recommend at least daily) and
> perform a full scan periodically (yes, it protects you actively, but a
> full scan once a month at 4AM probably won't bother you.)
>
>
> Tip (10):
> The most rampant infestation at the current time concerns SPYWARE/ADWARE.
> I hate this stuff. It has no purpose. I have seen people try to justify
> it over and over - it's worthless. It slows down your PC, it can send
> your private information to people you'll never meet and did I mention,
> it's worthless. You need to eliminate it from your machine.
>
> If you use P2P software, this COULD make that stop working. Find some
> decent software to do the same thing - what you are currently using is
> crap.
>
> Anyway - there is no one software that cleans and immunizes you against
> everything. Antivirus software - you only needed one. Firewall, you
> only needed one. AntiSpyware - you may need several. I have a list and
> I recommend you use at least the first 5. I know that sounds like a lot,
> and you may be saying "But you said earlier that I should clean my system,
> now you are telling me to install more software - 5 pieces in fact!"
Okay,
> I get your point, but please consider that this stuff has prevented the
> install of the latest service pack for some people, it has the potential
> to slow and crater your PC, it can send your private information around
> the world to people you do not know - it is all around BAD.
>
> First - make sure you have NOT installed "Rogue AntiSpyware". There are
> people out there who created AntiSpyware products that actually install
> spyware of their own! You need to avoid these:
>
> Rogue/Suspect Anti-Spyware Products & Web Sites
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Also, you can always visit this site..
> http://mvps.org/winhelp2002/unwanted.htm
> For more updated information.
>
> Then, my suggestion again is that you at least install the first five of
> these: (Install, Run, Update, Scan with..)
>
> Lavasoft AdAware (Free and up)
> http://www.lavasoft.de/support/download/
> (How-to: http://snipurl.com/atdn )
>
> Spybot Search and Destroy (Free!)
> http://www.safer-networking.net/en/download/index.html
> (How-to: http://snipurl.com/atdk )
>
> Bazooka Adware and Spyware Scanner (Free!)
> http://www.kephyr.com/spywarescanner/
> (How-to: http://snipurl.com/ate3 )
>
> SpywareBlaster (Free!)
> http://www.javacoolsoftware.com/sbdownload.html
> (How-to: http://snipurl.com/ate6 )
>
> IE-SPYAD (Free!)
> https://netfiles.uiuc.edu/ehowes/www/resource.htm
> (How-to: http://snipurl.com/ate7 )
>
> CWShredder (Free!)
> http://www.softbasket.com/download/s_8114.shtml
>
> Hijack This! (Free)
> http://mjc1.com/mirror/hjt/
> ( Tutorial: http://hjt.wizardsofwebsites.com/ )
>
> ToolbarCop (Free!)
> http://windowsxp.mvps.org/toolbarcop.htm
>
> Browser Security Tests
> http://www.jasons-toolbox.com/BrowserSecurity/
>
> Popup Tester
> http://www.popuptest.com/
>
> The Cleaner (49.95 and up)
> http://www.moosoft.com/
>
> If used properly, you should have a malware free system now. The last
> two of the first five I suggest you install are immunization applications.
> None of these programs (in these editions) run in the background unless
you
> TELL them to. The space they take up and how easy they are to use greatly
> makes up for any inconvenience you may be feeling.
>
> Unfortunately, although that will lessen your popups on the Internet/while
> you are online, it won't eliminate them. I have looked at a lot of
options,
> seen a lot of them used in production with people who seem to attract
popups
> like a plague, and I only have a few other suggestions that should help.
> This one ends up serving double duty (search engine and popup stopper
> in one):
>
> The Google Toolbar (Free!)
> http://toolbar.google.com/
>
> Yeah - it adds a bar to your Internet Explorer - but it's a useful one.
You
> can search from there anytime with one of the best search engines on the
> planet (IMO.) And the fact it stops most popups - wow - BONUS! If you
> don't like that suggestion, then I am just going to say you go to
> www.google.com and search for other options.
>
> Please notice that Windows XP SP2 does help stop popups as well.
>
> Another option is to use an alternative Web browser. I suggest
> "Mozilla Firefox", as it has some great features and is very easy to use:
>
> Mozilla Firefox
> http://www.mozilla.org/products/firefox/
>
> One more suggestion is to disable your Windows Messenger service. This
> service is not used frequently (if at all) by the normal home user and
> in cooperation with a good firewall, is generally unnecessary. Microsoft
> has instructions on how to do this for Windows XP here:
>
>
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
>
>
> So your machine is pretty clean and up to date now. If you use the
sections
> above as a guide, it should stay that way as well! There are still a few
> more little things you can do to keep your machine running in top shape.
>
>
> Tip (11):
> You should periodically check your hard drive(s) for errors and defragment
> them. Only defragment after you have cleaned up your machine of
> outside parasites and never defragment as a solution to a quirkiness in
> your system. It may help speed up your system, but it should be clean
> before you do this.
>
> How to use Disk Cleanup
> http://support.microsoft.com/?kbid=310312
>
> How to scan your disks for errors
> http://support.microsoft.com/?kbid=315265
>
> How to Defragment your hard drives
> http://support.microsoft.com/?kbid=314848
>
> I would personally perform the above steps at least once every three
months.
> For most people this should be sufficient, but if the difference you
notice
> afterwards is greater than you think it should be, lessen the time in
> between its schedule.. If the difference you notice is negligible, you
can
> increase the time.
>
>
> Tip (12):
> SPAM! JUNK MAIL!
> This one can get annoying, just like the rest. You get 50 emails in one
> sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
> although there are services out there to help you, some email
> servers/services that actually do lower your spam with features built into
> their servers - I still like the methods that let you be the end-decision
> maker on what is spam and what is not. I have two products to suggest to
> you, look at them and see if either of them suite your needs. Again, if
> they don't, Google is free and available for your perusal.
>
> SpamBayes (Free!)
> http://spambayes.sourceforge.net/
>
> Spamihilator (Free!)
> http://www.spamihilator.com/
>
> As I said, those are not your only options, but are reliable ones I have
> seen function for hundreds+ people.
>
>
> Tip (13):
> ADVANCED TIP! Only do this once you are comfortable under the hood of
your
> computer!
>
> There are lots of services on your PC that are probably turned on by
default
> you don't use. Why have them on? Check out these web pages to see what
all
> of the services you might find on your computer are and set them according
> to your personal needs. Be CAREFUL what you set to manual, and take heed
> and write down as you change things! Also, don't expect a large
performance
> increase or anything - especially on today's 2+ GHz machines, however - I
> look at each service you set to manual as one less service you have to
worry
> about someone exploiting. A year ago, I would have thought the Windows
> Messenger service to be pretty safe, now I recommend (with addition of
> a firewall) that most home users disable it! Yeah - this is another one
you
> have to work for, but your computer may speed up and/or be more secure
> because you took the time. And if you document what you do as you do it,
> next time, it goes MUCH faster! (or if you have to go back and re-enable
> things..)
>
> Task List Programs
> http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
>
> Black Viper's Service List and Opinions (XP)
> http://www.blackviper.com/WinXP/servicecfg.htm
>
> Processes in Windows NT/2000/XP
> http://www.reger24.de/prozesse/
>
> There are also applications that AREN'T services that startup when you
start
> up the computer/logon. One of the better description on how to handle
these
> I have found here:
>
> Startups
> http://www.pacs-portal.co.uk/startup_content.php
>
>
> If you follow the advice laid out above (and do some of your own research
as
> well, so you understand what you are doing) - your computer will stay
fairly
> stable and secure and you will have a more trouble-free system.
>
> --
> Shenan Stanley
> MS-MVP

Candy
07-09-2005, 11:59 PM
Oh, my! All these Winsock links are confusing! I've just finished perusing
Shanen's LONG post. I have Windows 98. Can you give me just one link for
Winsock repair? I'd sure appreciate it. Thanks.

Candy
----------------------------------------------------------------------------
-------------------------------------------------------------------------

"Frank Saunders, MS-MVP, IE/OE" <franksaunders@mvps.org> wrote in message
news:efPM%236hXFHA.3716@TK2MSFTNGP12.phx.gbl...
> First eliminate any spyware.
> What You Should Know About Spyware
> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
>
> CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
> you try to remove spyware using any of these programs , download a copy of
> LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
> versions)
> http://www.cexx.org/lspfix.htm
> Winsockfix for W95, W98, ME, NT, 2000, XP
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here: http://www.tacktech.com/display.cfm?ttid=257
> WinXP:
> Get WinSockxpFix
> http://www.spychecker.com/program/winsockxpfix.html
> How to Reset Internet Protocol (TCP/IP) in Windows XP
> http://support.microsoft.com/kb/299357
> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
> CMD
> In the command window type
> netsh winsock reset
>
> See
> Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
> http://mvps.org/winhelp2002/unwanted.htm
>
> Note that AdAware and SpyBot S & D will each catch some things the other
> won't. Also, each needs to be updated with the program's update function
> before every use, even when just downloaded. There's also a lot more to
do
> than just those two programs. CWShredder is also available here:
> http://www.intermute.com/products/cwshredder
> **Post your HijackThis log to
> http://forums.spywareinfo.com/
> http://forums.tomcoyote.org/
> http://castlecops.com/forum67.html
> http://www.wilderssecurity.com/ or the Spyware forum at
> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
> Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
> may be found on this page:
> http://aumha.org/a/parasite.htm.
>
> See this link for information about malware:
> http://arstechnica.com/articles/paedia/malware.ars
>
> If nothing there helps, please post back to this thread.
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
> "Candy" <cerr@sbcglobal.net> wrote in message
> news:O%23ZyWNcXFHA.2124@TK2MSFTNGP14.phx.gbl...
> > MY GOODNESS!!! How do I know what to delete and what not to delete?
Can
> > ANYONE help me? Thank you very much.
> >
> > Candy

Kelly
07-09-2005, 11:59 PM
This is a canned list that needs to set to a website, etc. As per part of
response, beings you included your post via the XP groups, you will indeed
receive XP replies. Good luck either way!

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"Candy" <cerr@sbcglobal.net> wrote in message
news:eBGy%23PUaFHA.720@TK2MSFTNGP15.phx.gbl...
>I appreciate the time you took to compile this list. I just had my first
> LONG look at it today. It seems to be geared mostly to Windows XP. I
> only
> have Windows 98. As I said in another post, I already have Ad-Aware,
> Spybot, and Hijack This on my computer. I also run the full gamut of
> Norton
> System Works weekly, along with the aforementioned items. Things still
> seem
> to run slow (5 minute boot-up). Is there anything I can do for Windows 98
> that will speed things up? Is there anyway to free up more memory space /
> optimize memory in my computer?
>
> Any help that anyone can give will be appreciated. Thanks.
>
> Candy
> ----------------------------------------------------------------------------
> -------------------------------------------------------------------------
>
> "Shenan Stanley" <newshelper@gmail.com> wrote in message
> news:ebXDTfcXFHA.3540@TK2MSFTNGP15.phx.gbl...
>> Candy wrote:
>> > Are the programs you mentioned free? When they find stuff that you
>> > have to manually delete, how do you know what is safe and what is not
>> > safe to delete?
>>
>> Tip 10...
>>
>> Microsoft has these suggestions for Protecting your computer from the
>> various "bad things" that could happen to you/it:
>>
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>> Although those tips are fantastic, there are many things you should
>> know above and beyond what is there as well as other methods and
>> applications you can use to protect yourself. Below I have detailed
>> out many steps that can not only help you cleanup a problem PC but
>> keep it clean and secure as well as running at its top performance mark.
>>
>> I know this list can seem intimidating - it is quite long and a lot
>> to take in for a novice - but I assure you that one trip through this
>> list and you will understand your computer and the options available
>> to you for protecting your data much better and that the next time
>> you review these steps, the time it takes will be greatly reduced.
>>
>> Let's take the cleanup of your computer step-by-step. Yes, it will take
>> up some of your time - but consider what you use your computer
>> for and how much you would dislike it if all of your stuff on your
>> computer went away because you did not "feel like" performing some
>> simple maintenance tasks - think of it like changing the oil in your car,
>> changing the air filter on your home A/C unit, paying your bills on time,
>> etc.
>>
>> Let's go through some maintenance first that should only have to be done
>> once (mostly):
>>
>> Tip (1):
>> Locate all of the software (the installation media - CDs, etc) that you
>> have installed on your computer. Collect these CDs into a single pile
>> and locate the original installation media (CDs, disks) in a central and
>> safe place along with their CD keys and such. Make backups of these
>> installation media sets using your favorite copying method (CD Burner and
>> application, Disk copier, etc.) You'll be glad to know that if you have
>> a CD burner, you may be able to use a free application to make a
>> duplicate copy of your CDs. One such application is ISORecorder:
>>
>> ISORecorder home page (with general instructions on use):
>> http://isorecorder.alexfeinman.com/isorecorder.htm
>>
>> Pre-SP2 version:
>> http://isorecorder.alexfeinman.com/IsoRecorder/download.asp
>>
>> Post-SP2 beta version:
>> http://isorecorder.alexfeinman.com/download/ISORecorderV2B2.zip
>>
>> More full function applications (free) for CD/DVD burning would be:
>>
>> DeepBurner Free
>> http://www.deepburner.com/
>>
>> CDBurnerXP Pro
>> http://www.cdburnerxp.se/
>>
>> Another Option would be to search the web with Pricewatch.com or
>> Dealsites.net and find deals on Nero and/or Roxio.
>>
>>
>> Tip (2):
>> Empty your Internet Explorer Temporary Internet Files and make sure the
>> maximum size for this is small enough not to cause trouble in the future.
>> Empty your Temporary Internet Files and shrink the size it stores to a
>> size between 128MB and 512MB..
>>
>> - Open ONE copy of Internet Explorer.
>> - Select TOOLS -> Internet Options.
>> - Under the General tab in the "Temporary Internet Files" section, do the
>> following:
>> - Click on "Delete Cookies" (click OK)
>> - Click on "Settings" and change the "Amount of disk space to use:" to
>> something between 128MB and 512MB. (Betting it is MUCH larger right
>> now.)
>> - Click OK.
>> - Click on "Delete Files" and select to "Delete all offline contents"
>> (the checkbox) and click OK. (If you had a LOT, this could take 2-10
>> minutes or more.)
>> - Once it is done, click OK, close Internet Explorer, re-open Internet
>> Explorer.
>>
>>
>> Tip (3):
>> If things are running a bit slow or you have an older system
>> (1.5GHz or less and 256MB RAM or less) then you may want to look into
>> tweaking the performance a bit by turning off some of the memory
>> using Windows XP "prettifications". The fastest method is:
>>
>> Control Panel --> System --> Advanced tab --> Performance section,
>> Settings button. Then choose "adjust for best performance" and you
>> now have a Windows 2000/98 look which turned off many of the annoying
>> "prettifications" in one swift action. You can play with the last
>> three checkboxes to get more of an XP look without many of the
>> other annoyances. You could also grab and install/mess with one
>> (or more) of the Microsoft Powertoys - TweakUI in particular:
>>
>> http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
>>
>>
>> Tip (4):
>> Understanding what a good password might be is vital to your
>> personal and system security. You may not need to password your home
>> computer, as you may have it in a locked area (your home) where no
>> one else has access to it. Remember, however, that locked area is
>> unlocked when you access the Internet unless you are taking proper
>> precautions. Also, you aren't always "in that locked area" when using
>> your computer online - meaning you likely have usernames and passwords
>> associated with web sites and the likes that you would prefer other
>> people do not discover/use. This is why you should understand and
>> utilize good passwords.
>>
>> Good passwords are those that meet these general rules
>> (mileage may vary):
>>
>> Passwords should contain at least six characters, and the character
>> string should contain at least three of these four character types:
>> - uppercase letters
>> - lowercase letters
>> - numerals
>> - nonalphanumeric characters (e.g., *, %, &, !)
>>
>> Passwords should not contain your name/logon name. Passwords should
>> be unique to you and easy to remember. One method many people are
>> using today is to make up a phrase that describes a point in their
>> life and then turning that phrase into their password by using only
>> certain letters out of each word in that phrase. It's much better
>> than using your birthday month/year or your anniversary in a pure
>> sense. For example, let's say my phrase is:
>> "Moved to new home in 2004"
>> I could come up with this password from that:
>> "Mv2n3whmN04"
>>
>> The password tip is in the "one time" section, but I highly
>> recommend you periodically change your passwords. The suggested time
>> varies, but I will throw out a "once in every 3 to 6 months for
>> every account you have."
>>
>>
>> Tip (5):
>> This tip is also "questionable" in the "one time" section. However,
>> if properly setup, this one can be pretty well ignored for most people
>> after the initial "fiddle-with" time.
>>
>> Why you should use a computer firewall..
>> http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx
>>
>> You should, in some way, use a firewall. Hardware (like a nice
>> Cable Modem/DSL router) or software is up to you. Many use both of
>> these. The simplest one to use is the hardware one, as most people
>> don't do anything they need to configure their NAT device for and
>> those who do certainly will not mind fiddling with the equipment to
>> make things work for them. Next in the line of "simplicity" would
>> have to be the built-in Windows Firewall of Windows XP. In SP2 it
>> is turned on by default. It is not difficult to turn on in any
>> case, however:
>>
>> Enable/Disable the Internet Connection Firewall (Pre-SP2):
>> http://support.microsoft.com/kb/283673
>>
>> More information on the Internet Connection Firewall (Pre-SP2):
>> http://support.microsoft.com/kb/320855
>>
>> Post-SP2 Windows Firewall Information/guidance:
>> http://snipurl.com/atal
>>
>> The trouble with the Windows Firewall is that it only keeps things
>> out. Truthfully, for most people who maintain their system in other
>> ways, this is MORE than sufficient. However, you may feel otherwise.
>> If you want to know when one of your applications is trying to obtain
>> access to the outside world so you can stop it, then you will have to
>> install a third-party application and configure/maintain it. I have
>> compiled a list with links of some of the better known/free firewalls
>> you can choose from:
>>
>> ZoneAlarm (Free and up)
>> http://snipurl.com/6ohg
>>
>> Kerio Personal Firewall (KPF) (Free and up)
>> http://www.kerio.com/kpf_download.html
>>
>> Outpost Firewall from Agnitum (Free and up)
>> http://www.agnitum.com/download/
>>
>> Sygate Personal Firewall (Free and up)
>> http://smb.sygate.com/buy/download_buy.htm
>>
>> Symantec's Norton Personal Firewall (~$25 and up)
>> http://www.symantec.com/sabu/nis/npf/
>>
>> BlackICE PC Protection ($39.95 and up)
>> http://blackice.iss.net/
>>
>> Perhaps you can find the right firewall for your situation in that
>> list and set it up/configure it. Every firewall MAY require some
>> maintenance. Essentially checking for patches or upgrades (this
>> goes for hardware and software solutions) is the extent of this
>> maintenance - but you may also have to configure your firewall to
>> allow some traffic depending on your needs. Also, don't stack these
>> things. Running more than one firewall will not make you safer
>> - it would likely (in fact) negate some protection you gleamed
>> from one or the other firewalls you run.
>>
>>
>>
>> Now that you have some of the more basic (one-time) things down..
>> Let's go through some of the steps you should take periodically to
>> maintain a healthy and stable windows computer. If you have not
>> done some of these things in the past, they may seem tedious at
>> first - however, they will become routine and some can even be
>> automatically scheduled.
>>
>>
>> Tip (6):
>> The system restore feature is a new one - first appearing in Windows
>> ME and then sticking around for Windows XP. It is a VERY useful
>> feature - if you keep it maintained and use it to your advantage.
>> However, remember that the system restore pretty much tells you in
>> the name what it protects - "system" files. Your documents, your
>> pictures, your stuff is NOT system files - so you should also look
>> into some backup solution.
>>
>> I'll mainly work around Windows XP, as that is what the bulk of this
>> document is about. I will, however, point out a single place for you
>> poor souls still stuck in Windows ME where you can get information on
>> maintaining your system right now:
>>
>> Windows ME Computer Health:
>> http://www.microsoft.com/windowsME/using/computerhealth/articles/
>>
>> Pay close attention to the sections:
>> (in order)
>> - Clean up your hard disk
>> - Check for errors by running ScanDisk
>> - Defragment your hard disk
>> - Roll back the clock with System Restore
>>
>> Now back to the point at hand - maintaining your system restore in
>> Windows XP SHOULD be automatic - but I have seen the automatic go wrong
>> too many times not to suggest the following.. Whenever you think about
>> it (after doing a once-over on your machine once a month or so would
>> be optimal) - clear out your System Restore and create a manual
>> restoration point. Why? Too many times have I seen the system restore
>> files go corrupt or get a virus in them, meaning you could not or
>> did not want to restore from them. By clearing it out periodically
>> you help prevent any corruption from happening and you make sure you
>> have at least one good "snapshot".
>> (This, of course, will erase any previous restore point you have.)
>>
>> - Turn off System Restore.
>> http://support.microsoft.com/kb/310405
>> - Reboot.
>> - Turn on System Restore.
>> http://support.microsoft.com/kb/310405
>> - Make a Manual Restoration Point.
>> http://snipurl.com/68nx
>>
>> That covers your system files, but doesn't do anything for the files
>> that you are REALLY worried about - yours! For that you need to look
>> into backups. You can either manually copy your important files,
>> folders,
>> documents, spreadsheets, emails, contacts, pictures, drawings and so on
>> to an external location (CD/DV - any disk of some sort, etc) or you can
>> use the backup tool that comes with Windows XP:
>>
>> How To Use Backup to Back Up Files and Folders on Your Computer
>> http://support.microsoft.com/kb/308422
>>
>> Yes - you still need some sort of external media to store the results
>> on, but you could schedule the backup to occur when you are not around,
>> then burn the resultant data onto CD or DVD or something when you are
>> (while you do other things!)
>>
>>
>> Tip (7):
>> You should sometimes look through the list of applications that are
>> installed on your computer. The list MIGHT surprise you. There are more
>> than likely things in there you KNOW you never use - so why have them
>> there? There may even be things you KNOW you did not install and
>> certainly do not use (maybe don't WANT to use.)
>>
>> This web site should help you get started at looking through this list:
>>
>> How to Uninstall Programs
>> http://snipurl.com/8v6b
>>
>> A word of warning - Do NOT uninstall anything you think you MIGHT need
>> in the future unless you have completed Tip (1) and have the installation
>> media and proper keys for use backed up somewhere safe!
>>
>>
>> Tip (8):
>> Patches and Updates!
>>
>> This one cannot be stressed enough. It is SO simple, yet so neglected
>> by many people. It is especially simple for the critical Windows
>> patches!
>> Microsoft put in an AUTOMATED feature for you to utilize so that you do
>> NOT have to worry yourself about the patching of the Operating System:
>>
>> How to configure and use Automatic Updates in Windows XP
>> http://support.microsoft.com/kb/306525
>>
>> However, not everyone wants to be a slave to "automation", and that is
>> fine - as long as you are willing to do things manually. Admittedly, I
>> prefer this method on some of my more critical systems.
>>
>> Windows Update
>> http://windowsupdate.microsoft.com/
>>
>> Go there and scan your machine for updates. Always get the critical ones
>> as you see them. Write down the KB###### or Q###### you see when
>> selecting the updates and if you have trouble over the next few days,
>> go into your control panel (Add/Remove Programs), match up the latest
>> numbers you downloaded recently (since you started noticing an issue) and
>> uninstall them. If there was more than one (usually is), uninstall them
>> one by one - with a few hours of use in between, to see if the problem
>> returns. Yes - the process is not perfect (updating) and can cause
> trouble
>> like I mentioned - but as you can see, the solution isn't that bad - and
> is
>> MUCH better than the alternatives.
>>
>> Windows is not the only product you likely have on your PC. The
>> manufacturers of the other products usually have updates as well. New
>> versions of almost everything come out all the time - some are free, some
>> are pay - some you can only download if you are registered - but it is
> best
>> to check. Just go to their web pages and look under their support and
>> download sections. For example, for Microsoft Office update, you should
>> visit:
>>
>> Microsoft Office Updates
>> http://office.microsoft.com/
>> (and select "downloads")
>>
>> You also have hardware on your machine that requires drivers to interface
>> with the operating system. You have a video card that allows you to see
> on
>> your screen, a sound card that allows you to hear your PCs sound output
> and
>> so on. Visit those manufacturer web sites for the latest downloadable
>> drivers for your hardware/operating system. Always (IMO) get the
>> manufacturers' hardware driver over any Microsoft offers. On the Windows
>> Update site I mentioned earlier, I suggest NOT getting their hardware
>> drivers - no matter how tempting. First - how do you know what hardware
>> you have in your computer? Invoice or if it is up and working now - take
>> inventory:
>>
>> Belarc Advisor
>> http://belarc.com/free_download.html
>>
>> EVEREST Home Edition
>> http://www.lavalys.com/products/download.php?pid=1&lang=en
>>
>> Once you know what you have, what next? Go get the latest driver for
>> your
>> hardware/OS from the manufacturer's web page. For example, let's say you
>> have an NVidia chipset video card or ATI video card, perhaps a Creative
>> Labs sound card or C-Media chipset sound card...
>>
>> NVidia Video Card Drivers
>> http://www.nvidia.com/content/drivers/drivers.asp
>>
>> ATI Video Card Drivers
>> http://www.atitech.com/support/driver.html
>>
>> Creative Labs Sound Device
>> http://us.creative.com/support/downloads/
>>
>> C-Media Sound Device
>> http://www.cmedia.com.tw/e_download_01.htm
>>
>> Then install these drivers. Updated drivers are usually more stable and
>> may provide extra benefits/features that you really wished you had
>> before.
>>
>> As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
>> particular patch available in a number of ways. First, there is the
>> Windows Update web page above. Then there is a direct download site
>> and finally, you can order the FREE CD from Microsoft.
>>
>> Direct Download of Service Pack 2 (SP2) for Windows XP
>> http://snipurl.com/8bqy
>>
>> Order the Free Windows XP SP2 CD
>> http://snipurl.com/8umo
>>
>>
>> Tip (9):
>> What about the dreaded word in the computer world, VIRUS?
>>
>> Well, there are many products to choose from that will help you prevent
>> infections from these horrid little applications. Many are FREE to the
>> home user. Which one you choose is a matter of taste, really. I
>> wouldn't
>> list one here I had not personally used - and they all work. Many people
>> have emotional attachments or performance issues with one or another
>> AntiVirus software. Try some out, read reviews and decide for yourself
>> which you like more:
>>
>> avast! (Free and up)
>> http://www.avast.com/
>>
>> AVG Anti-Virus System (Free and up)
>> http://www.grisoft.com/
>>
>> AntiVir (Free and up)
>> http://www.free-av.com/
>>
>> RAV AntiVirus Online Virus Scan (Free!)
>> http://www.ravantivirus.com/scan/
>>
>> Symantec (Norton) AntiVirus (~$11 and up)
>> http://www.symantec.com/nav/nav_9xnt/
>>
>> Kaspersky Anti-Virus (~$49.95 and up)
>> http://www.kaspersky.com/products.html
>>
>> Panda Antivirus Titanium (~$39.95 and up)
>> http://www.pandasoftware.com/
>> (Free Online Scanner: http://www.pandasoftware.com/activescan/)
>>
>> McAfee VirusScan (~$11 and up)
>> http://www.mcafee.com/
>>
>> Trend Micro (~$49.95 and up)
>> http://www.trendmicro.com/en/home/us/personal.htm
>> (Free Online Scanner:
>> http://housecall.trendmicro.com/housecall/start_corp.asp)
>>
>> Untested (by me):
>> eTrust EZ Antivirus ($29.95 and up)
>> https://www2.my-etrust.com/commerce/buy.it.cfm
>>
>> Most of them have automatic update capabilities. You will have to
>> look into the features of the one you choose. Whatever one you finally
>> settle with - be SURE to keep it updated (I recommend at least daily) and
>> perform a full scan periodically (yes, it protects you actively, but a
>> full scan once a month at 4AM probably won't bother you.)
>>
>>
>> Tip (10):
>> The most rampant infestation at the current time concerns SPYWARE/ADWARE.
>> I hate this stuff. It has no purpose. I have seen people try to justify
>> it over and over - it's worthless. It slows down your PC, it can send
>> your private information to people you'll never meet and did I mention,
>> it's worthless. You need to eliminate it from your machine.
>>
>> If you use P2P software, this COULD make that stop working. Find some
>> decent software to do the same thing - what you are currently using is
>> crap.
>>
>> Anyway - there is no one software that cleans and immunizes you against
>> everything. Antivirus software - you only needed one. Firewall, you
>> only needed one. AntiSpyware - you may need several. I have a list and
>> I recommend you use at least the first 5. I know that sounds like a lot,
>> and you may be saying "But you said earlier that I should clean my
>> system,
>> now you are telling me to install more software - 5 pieces in fact!"
> Okay,
>> I get your point, but please consider that this stuff has prevented the
>> install of the latest service pack for some people, it has the potential
>> to slow and crater your PC, it can send your private information around
>> the world to people you do not know - it is all around BAD.
>>
>> First - make sure you have NOT installed "Rogue AntiSpyware". There are
>> people out there who created AntiSpyware products that actually install
>> spyware of their own! You need to avoid these:
>>
>> Rogue/Suspect Anti-Spyware Products & Web Sites
>> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>>
>> Also, you can always visit this site..
>> http://mvps.org/winhelp2002/unwanted.htm
>> For more updated information.
>>
>> Then, my suggestion again is that you at least install the first five of
>> these: (Install, Run, Update, Scan with..)
>>
>> Lavasoft AdAware (Free and up)
>> http://www.lavasoft.de/support/download/
>> (How-to: http://snipurl.com/atdn )
>>
>> Spybot Search and Destroy (Free!)
>> http://www.safer-networking.net/en/download/index.html
>> (How-to: http://snipurl.com/atdk )
>>
>> Bazooka Adware and Spyware Scanner (Free!)
>> http://www.kephyr.com/spywarescanner/
>> (How-to: http://snipurl.com/ate3 )
>>
>> SpywareBlaster (Free!)
>> http://www.javacoolsoftware.com/sbdownload.html
>> (How-to: http://snipurl.com/ate6 )
>>
>> IE-SPYAD (Free!)
>> https://netfiles.uiuc.edu/ehowes/www/resource.htm
>> (How-to: http://snipurl.com/ate7 )
>>
>> CWShredder (Free!)
>> http://www.softbasket.com/download/s_8114.shtml
>>
>> Hijack This! (Free)
>> http://mjc1.com/mirror/hjt/
>> ( Tutorial: http://hjt.wizardsofwebsites.com/ )
>>
>> ToolbarCop (Free!)
>> http://windowsxp.mvps.org/toolbarcop.htm
>>
>> Browser Security Tests
>> http://www.jasons-toolbox.com/BrowserSecurity/
>>
>> Popup Tester
>> http://www.popuptest.com/
>>
>> The Cleaner (49.95 and up)
>> http://www.moosoft.com/
>>
>> If used properly, you should have a malware free system now. The last
>> two of the first five I suggest you install are immunization
>> applications.
>> None of these programs (in these editions) run in the background unless
> you
>> TELL them to. The space they take up and how easy they are to use
>> greatly
>> makes up for any inconvenience you may be feeling.
>>
>> Unfortunately, although that will lessen your popups on the
>> Internet/while
>> you are online, it won't eliminate them. I have looked at a lot of
> options,
>> seen a lot of them used in production with people who seem to attract
> popups
>> like a plague, and I only have a few other suggestions that should help.
>> This one ends up serving double duty (search engine and popup stopper
>> in one):
>>
>> The Google Toolbar (Free!)
>> http://toolbar.google.com/
>>
>> Yeah - it adds a bar to your Internet Explorer - but it's a useful one.
> You
>> can search from there anytime with one of the best search engines on the
>> planet (IMO.) And the fact it stops most popups - wow - BONUS! If you
>> don't like that suggestion, then I am just going to say you go to
>> www.google.com and search for other options.
>>
>> Please notice that Windows XP SP2 does help stop popups as well.
>>
>> Another option is to use an alternative Web browser. I suggest
>> "Mozilla Firefox", as it has some great features and is very easy to use:
>>
>> Mozilla Firefox
>> http://www.mozilla.org/products/firefox/
>>
>> One more suggestion is to disable your Windows Messenger service. This
>> service is not used frequently (if at all) by the normal home user and
>> in cooperation with a good firewall, is generally unnecessary. Microsoft
>> has instructions on how to do this for Windows XP here:
>>
>>
> http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
>>
>>
>> So your machine is pretty clean and up to date now. If you use the
> sections
>> above as a guide, it should stay that way as well! There are still a few
>> more little things you can do to keep your machine running in top shape.
>>
>>
>> Tip (11):
>> You should periodically check your hard drive(s) for errors and
>> defragment
>> them. Only defragment after you have cleaned up your machine of
>> outside parasites and never defragment as a solution to a quirkiness in
>> your system. It may help speed up your system, but it should be clean
>> before you do this.
>>
>> How to use Disk Cleanup
>> http://support.microsoft.com/?kbid=310312
>>
>> How to scan your disks for errors
>> http://support.microsoft.com/?kbid=315265
>>
>> How to Defragment your hard drives
>> http://support.microsoft.com/?kbid=314848
>>
>> I would personally perform the above steps at least once every three
> months.
>> For most people this should be sufficient, but if the difference you
> notice
>> afterwards is greater than you think it should be, lessen the time in
>> between its schedule.. If the difference you notice is negligible, you
> can
>> increase the time.
>>
>>
>> Tip (12):
>> SPAM! JUNK MAIL!
>> This one can get annoying, just like the rest. You get 50 emails in one
>> sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
>> although there are services out there to help you, some email
>> servers/services that actually do lower your spam with features built
>> into
>> their servers - I still like the methods that let you be the end-decision
>> maker on what is spam and what is not. I have two products to suggest to
>> you, look at them and see if either of them suite your needs. Again, if
>> they don't, Google is free and available for your perusal.
>>
>> SpamBayes (Free!)
>> http://spambayes.sourceforge.net/
>>
>> Spamihilator (Free!)
>> http://www.spamihilator.com/
>>
>> As I said, those are not your only options, but are reliable ones I have
>> seen function for hundreds+ people.
>>
>>
>> Tip (13):
>> ADVANCED TIP! Only do this once you are comfortable under the hood of
> your
>> computer!
>>
>> There are lots of services on your PC that are probably turned on by
> default
>> you don't use. Why have them on? Check out these web pages to see what
> all
>> of the services you might find on your computer are and set them
>> according
>> to your personal needs. Be CAREFUL what you set to manual, and take heed
>> and write down as you change things! Also, don't expect a large
> performance
>> increase or anything - especially on today's 2+ GHz machines, however - I
>> look at each service you set to manual as one less service you have to
> worry
>> about someone exploiting. A year ago, I would have thought the Windows
>> Messenger service to be pretty safe, now I recommend (with addition of
>> a firewall) that most home users disable it! Yeah - this is another one
> you
>> have to work for, but your computer may speed up and/or be more secure
>> because you took the time. And if you document what you do as you do it,
>> next time, it goes MUCH faster! (or if you have to go back and re-enable
>> things..)
>>
>> Task List Programs
>> http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
>>
>> Black Viper's Service List and Opinions (XP)
>> http://www.blackviper.com/WinXP/servicecfg.htm
>>
>> Processes in Windows NT/2000/XP
>> http://www.reger24.de/prozesse/
>>
>> There are also applications that AREN'T services that startup when you
> start
>> up the computer/logon. One of the better description on how to handle
> these
>> I have found here:
>>
>> Startups
>> http://www.pacs-portal.co.uk/startup_content.php
>>
>>
>> If you follow the advice laid out above (and do some of your own research
> as
>> well, so you understand what you are doing) - your computer will stay
> fairly
>> stable and secure and you will have a more trouble-free system.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>
>

Kelly
07-09-2005, 11:59 PM
<Long is correct>. Try here: http://www.cexx.org/lspfix.htm

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"Candy" <cerr@sbcglobal.net> wrote in message
news:ubTx$PUaFHA.720@TK2MSFTNGP15.phx.gbl...
> Oh, my! All these Winsock links are confusing! I've just finished
> perusing
> Shanen's LONG post. I have Windows 98. Can you give me just one link for
> Winsock repair? I'd sure appreciate it. Thanks.
>
> Candy
> ----------------------------------------------------------------------------
> -------------------------------------------------------------------------
>
> "Frank Saunders, MS-MVP, IE/OE" <franksaunders@mvps.org> wrote in message
> news:efPM%236hXFHA.3716@TK2MSFTNGP12.phx.gbl...
>> First eliminate any spyware.
>> What You Should Know About Spyware
>> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
>>
>> CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
>> you try to remove spyware using any of these programs , download a copy
>> of
>> LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
>> versions)
>> http://www.cexx.org/lspfix.htm
>> Winsockfix for W95, W98, ME, NT, 2000, XP
>> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
>> Directions here: http://www.tacktech.com/display.cfm?ttid=257
>> WinXP:
>> Get WinSockxpFix
>> http://www.spychecker.com/program/winsockxpfix.html
>> How to Reset Internet Protocol (TCP/IP) in Windows XP
>> http://support.microsoft.com/kb/299357
>> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
>> CMD
>> In the command window type
>> netsh winsock reset
>>
>> See
>> Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
>> http://mvps.org/winhelp2002/unwanted.htm
>>
>> Note that AdAware and SpyBot S & D will each catch some things the other
>> won't. Also, each needs to be updated with the program's update function
>> before every use, even when just downloaded. There's also a lot more to
> do
>> than just those two programs. CWShredder is also available here:
>> http://www.intermute.com/products/cwshredder
>> **Post your HijackThis log to
>> http://forums.spywareinfo.com/
>> http://forums.tomcoyote.org/
>> http://castlecops.com/forum67.html
>> http://www.wilderssecurity.com/ or the Spyware forum at
>> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not
>> here.**
>> Alternative download pages for Ad-Aware, Spybot, HijackThis and
>> CWShredder
>> may be found on this page:
>> http://aumha.org/a/parasite.htm.
>>
>> See this link for information about malware:
>> http://arstechnica.com/articles/paedia/malware.ars
>>
>> If nothing there helps, please post back to this thread.
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>> "Candy" <cerr@sbcglobal.net> wrote in message
>> news:O%23ZyWNcXFHA.2124@TK2MSFTNGP14.phx.gbl...
>> > MY GOODNESS!!! How do I know what to delete and what not to delete?
> Can
>> > ANYONE help me? Thank you very much.
>> >
>> > Candy
>
>

Candy
07-10-2005, 12:01 AM
XP Groups??? The title says ie6 browser. If there is one specifically for
Windows 98, then please tell me that. Don't just leave me high and dry.

Can anyone else help me? Thanks.

Candy
----------------------------------------------------------

"Kelly" <kelly@mvps.org> wrote in message
news:ObleB0YaFHA.2996@TK2MSFTNGP10.phx.gbl...
> This is a canned list that needs to set to a website, etc. As per part of
> response, beings you included your post via the XP groups, you will indeed
> receive XP replies. Good luck either way!
>
> --
>
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com

Margaret
07-10-2005, 12:01 AM
microsoft.public.win98.internet.browser
--
Margaret


"Candy" <cerr@sbcglobal.net> wrote in message
news:%23vqfIziaFHA.3364@TK2MSFTNGP09.phx.gbl...
> XP Groups??? The title says ie6 browser. If there is one specifically
> for
> Windows 98, then please tell me that. Don't just leave me high and dry.
>
> Can anyone else help me? Thanks.
>
> Candy
> ----------------------------------------------------------
>
> "Kelly" <kelly@mvps.org> wrote in message
> news:ObleB0YaFHA.2996@TK2MSFTNGP10.phx.gbl...
>> This is a canned list that needs to set to a website, etc. As per part
>> of
>> response, beings you included your post via the XP groups, you will
>> indeed
>> receive XP replies. Good luck either way!
>>
>> --
>>
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>
>

Shenan Stanley
07-10-2005, 12:01 AM
Kelly wrote:
> As per part of response, beings you included your post via
> the XP groups, you will indeed receive XP replies.
> Good luck either way!

Candy wrote:
> XP Groups??? The title says ie6 browser. If there is one
> specifically for Windows 98, then please tell me that. Don't just
> leave me high and dry.
>
> Can anyone else help me? Thanks.

While it is true you posted in:
microsoft.public.windows.inetexplorer.ie6.browser

You also cross-posted in:
microsoft.public.windowsxp.general

- Notice - WINDOWSXP.general

Now - I would uninstall Norton. I will get argument on this, but for a
while now I contend the only worthwhile product Symantec put out is Ghost.
Yeah - I use Corporate Edition AV, but it's because it is the easiest to
manage via their console (and true enoough, McAfee failed me years ago.) In
any case - something like Avast! or AVG free will do the job very well - and
not cost you a penny - unless you pay for the Pro versions that is. They
also use less resources.

Then I would clean up your machine like I pointed out. Yes, some tips were
specific to Windows XP, many were not.

- You need to Uninstall unused applications. The link to the web page
explains this for other Windows OSes as well.
- You need to add to your arsenal of AntiSpyware, especially in Windows 9x.
Make sure you have AdAware SE 1.06 (just released) and not 1.5 or prior.
Make sure you have Spybot Search and Destroy 1.31TX or later. Add
SpywareBlaster and IE-SpyAd to your list and immunize that system as well as
using the immunization features of Spybot Search and Destroy. If you don't
immunize/change your habits - what was the point of cleaning up?
- You need to scan with an antivirus application that is NOT on your PC tand
is therefore NOT already possibly compromised. I listed several online
scans.
- You need to be sure you do not have anything loading up at startup you
don't need. At least one of the links will help you go through your
startups no matter what Windows OS you have.
- You could tweak using MS TweakUI 1.33 some of the settings you have. You
could also mess with your pagefile size and temporary internet files size as
was in the tips. Just do a little research using Google first.
- You need to be sure you have the latest manufacturer (not Microsoft)
versions of the drivers for your hardware for your Windows OS.
- You need to be sure your backups (documents, spreadsheets, pictures,
drawings, email, contacts, favorites, etc) are up to date.
- You need to be sure you have ran a scandisk and a defrag AFTER you have
done all the rest above.

--
Shenan Stanley
MS-MVP
--

Candy
07-10-2005, 12:01 AM
In my msnews.microsoft.com place where I look to subscribe to newsgroups,
the title STOPS at "ie6.browser". In this newsgroup message, it looks like
someone has ADDED the xp group to the title, as a second title. That's not
my fault.

"Candy" <cerr@sbcglobal.net> wrote in message
news:%23vqfIziaFHA.3364@TK2MSFTNGP09.phx.gbl...
> XP Groups??? The title says ie6 browser. If there is one specifically
for
> Windows 98, then please tell me that. Don't just leave me high and dry.
>
> Can anyone else help me? Thanks.
>
> Candy
> ----------------------------------------------------------
>
> "Kelly" <kelly@mvps.org> wrote in message
> news:ObleB0YaFHA.2996@TK2MSFTNGP10.phx.gbl...
> > This is a canned list that needs to set to a website, etc. As per part
of
> > response, beings you included your post via the XP groups, you will
indeed
> > receive XP replies. Good luck either way!
> >
> > --
> >
> > All the Best,
> > Kelly (MS-MVP)
> >
> > Troubleshooting Windows XP
> > http://www.kellys-korner-xp.com
>
>

Candy
07-10-2005, 12:01 AM
THANKS, Kelly!


"Kelly" <kelly@mvps.org> wrote in message
news:e2xDm0YaFHA.2884@tk2msftngp13.phx.gbl...
> <Long is correct>. Try here: http://www.cexx.org/lspfix.htm
>
> --
>
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
>
> "Candy" <cerr@sbcglobal.net> wrote in message
> news:ubTx$PUaFHA.720@TK2MSFTNGP15.phx.gbl...
> > Oh, my! All these Winsock links are confusing! I've just finished
> > perusing
> > Shanen's LONG post. I have Windows 98. Can you give me just one link
for
> > Winsock repair? I'd sure appreciate it. Thanks.
> >
> > Candy

Candy
07-10-2005, 12:01 AM
I did NOT cross-post. That appeared on its own. Where I go to look for
newsgroups to subscribe to, the title of the newsgroup I subscribed to STOPS
at this: "microsoft.public.windows.inetexplorer.ie6.browser".
Then there is a COMMA, and a SECOND title ADDED. I did NOT add the SECOND
title.
Can someone explain how that happened?????


"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%237yV%239iaFHA.3848@TK2MSFTNGP10.phx.gbl...
> Kelly wrote:
> > As per part of response, beings you included your post via
> > the XP groups, you will indeed receive XP replies.
> > Good luck either way!
>
> Candy wrote:
> > XP Groups??? The title says ie6 browser. If there is one
> > specifically for Windows 98, then please tell me that. Don't just
> > leave me high and dry.
> >
> > Can anyone else help me? Thanks.
>
> While it is true you posted in:
> microsoft.public.windows.inetexplorer.ie6.browser
>
> You also cross-posted in:
> microsoft.public.windowsxp.general
>
> - Notice - WINDOWSXP.general

Candy
07-10-2005, 12:01 AM
Thanks, Margaret, but Windows 98 is not my browser. It is my operating
system. Internet Explorer 6 is my browser. I don't see how the group you
mentioned would help much with my ie6 problems. The place I go to to
subscribe to newsgroups stops at this:
"microsoft.public.windows.inetexplorer.ie6.browser".
Someone else did the cross-posting. I guess I'll have to physically remove
that second title the next time I reply to my ie6 browser group, huh?

Candy

"Margaret" <dontsendmeanymail@reallyimeanit.com> wrote in message
news:uVCzq3iaFHA.2664@TK2MSFTNGP15.phx.gbl...
> microsoft.public.win98.internet.browser
> --
> Margaret
>
>
> "Candy" <cerr@sbcglobal.net> wrote in message
> news:%23vqfIziaFHA.3364@TK2MSFTNGP09.phx.gbl...
> > XP Groups??? The title says ie6 browser. If there is one specifically
> > for
> > Windows 98, then please tell me that. Don't just leave me high and dry.
> >
> > Can anyone else help me? Thanks.
> >
> > Candy

Shenan Stanley
07-10-2005, 12:01 AM
Kelly wrote:
> As per part of response, beings you included your post via
> the XP groups, you will indeed receive XP replies.
> Good luck either way!

Candy wrote:
> XP Groups??? The title says ie6 browser. If there is one
> specifically for Windows 98, then please tell me that. Don't just
> leave me high and dry.
>
> Can anyone else help me? Thanks.

Shenan Stanley wrote> While it is true you posted in:
> microsoft.public.windows.inetexplorer.ie6.browser
>
> You also cross-posted in:
> microsoft.public.windowsxp.general
>
> - Notice - WINDOWSXP.general
<Advice Snipped>

Candy wrote:
> I did NOT cross-post. That appeared on its own. Where I go to look
> for newsgroups to subscribe to, the title of the newsgroup I
> subscribed to STOPS at this:
> "microsoft.public.windows.inetexplorer.ie6.browser".
> Then there is a COMMA, and a SECOND title ADDED. I did NOT add the
> SECOND title.
>
> Can someone explain how that happened?????

Calm down. It is not that big of a deal - cross-posting is the proper way
to post to multiple groups anyway.
You've done nothing wrong, and you have learned to look at your "Newsgroups"
list you are posting to in the header of your message now.

You want to know how it happened? Yor first post in this thread (unless you
posted as "SepticTank" originally) was in response to "jeridbohmann" who was
responding to "SepticTank" who originally cross-posted. If you just hit
"Reply to Group" then it would have replied to every group that "SepticTank"
and "jeridbohmann" posted to.

Subscribing and posting.. Two different things.. One is for viewing.

--
Shenan Stanley
MS-MVP
--

Kelly
07-10-2005, 12:01 AM
Most welcome.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"Candy" <cerr@sbcglobal.net> wrote in message
news:%23TipzFjaFHA.612@TK2MSFTNGP12.phx.gbl...
> THANKS, Kelly!
>
>
> "Kelly" <kelly@mvps.org> wrote in message
> news:e2xDm0YaFHA.2884@tk2msftngp13.phx.gbl...
>> <Long is correct>. Try here: http://www.cexx.org/lspfix.htm
>>
>> --
>>
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>>
>>
>> "Candy" <cerr@sbcglobal.net> wrote in message
>> news:ubTx$PUaFHA.720@TK2MSFTNGP15.phx.gbl...
>> > Oh, my! All these Winsock links are confusing! I've just finished
>> > perusing
>> > Shanen's LONG post. I have Windows 98. Can you give me just one link
> for
>> > Winsock repair? I'd sure appreciate it. Thanks.
>> >
>> > Candy
>
>


Windows, spyware, and removing it!