Blank menus (File, Edit, View, etc)



A51
07-10-2005, 12:34 AM
After removing a bunch of spyware and viruses from a WinXP Pro computer, the
user is now reporting that all of her menu bar menus (File -> Help) are
dropping down but blank. I'm assuming that it's an issue with a .dll or a
registry setting, since it's affecting all programs. Has anyone encountered
this before and how is it resolved?

Thorsten Matzner
07-10-2005, 12:37 AM
A51 <A51@discussions.microsoft.com> wrote:

>After removing a bunch of spyware and viruses from a WinXP Pro computer, the
>user is now reporting that all of her menu bar menus (File -> Help) are
>dropping down but blank. I'm assuming that it's an issue with a .dll or a
>registry setting, since it's affecting all programs. Has anyone encountered
>this before and how is it resolved?

Try the System File Checker: "Description of Windows XP and Windows
Server 2003 System File Checker (Sfc.exe)"
(http://support.microsoft.com/?kbid=310747).

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(tm)


Blank menus (File, Edit, View, etc)