Remote Assistance glitch



History Fan
07-10-2005, 12:33 AM
I have a desktop PC running XP Home SP2. I connect via a DSL modem. I
have an uncle also running the same operating system and Internet setup. He
frequently sends me Remote Assistance invitations via email. This has
worked fine in the past. We've had about 10-12 successful sessions. Today,
he sent me 4 invitations via email, but none arrived in my Inbox. Just to
test, I tried sending myself an invitation to the same email address my
uncle always uses, and sure enough, it didn't arrive. So I tried sending it
to a 2nd email address I use; curiously this time it worked. I tried
sending a 3rd and final invitation to my Yahoo email address, but this one
didn't arrive. Any ideas what is going on? My SP2 firewall is set to allow
Remote Assistance.

Pavel
07-10-2005, 12:33 AM
Pardon my ignorance but I was not aware you could send Remote Assistance
invitation trough the e-mail and specially to non Hotmail or MSN type such
as Yahoo is. Can you explain how is this done? Is it possible that you are
refering to using Instant messenger instead of e-mail?

--
Pavel


"History Fan" <Unknownplaces@unknow.com> wrote in message
news:eSEB5yzWFHA.2288@TK2MSFTNGP14.phx.gbl...
> I have a desktop PC running XP Home SP2. I connect via a DSL modem.
> I have an uncle also running the same operating system and Internet setup.
> He frequently sends me Remote Assistance invitations via email. This has
> worked fine in the past. We've had about 10-12 successful sessions.
> Today, he sent me 4 invitations via email, but none arrived in my Inbox.
> Just to test, I tried sending myself an invitation to the same email
> address my uncle always uses, and sure enough, it didn't arrive. So I
> tried sending it to a 2nd email address I use; curiously this time it
> worked. I tried sending a 3rd and final invitation to my Yahoo email
> address, but this one didn't arrive. Any ideas what is going on? My SP2
> firewall is set to allow Remote Assistance.
>

History Fan
07-10-2005, 12:33 AM
No, I've never used an instant messenger program to send or receive
Remote Assistance invitations, although that is an option. You merely open
the program, type in an email address, decide whether you want to use a
password, decide how long the invitation should last, and click send.

"Pavel" <Atin90@hotmail.com> wrote in message
news:eslzn30WFHA.2540@tk2msftngp13.phx.gbl...
> Pardon my ignorance but I was not aware you could send Remote Assistance
> invitation trough the e-mail and specially to non Hotmail or MSN type such
> as Yahoo is. Can you explain how is this done? Is it possible that you are
> refering to using Instant messenger instead of e-mail?
>
> --
> Pavel
>
>
> "History Fan" <Unknownplaces@unknow.com> wrote in message
> news:eSEB5yzWFHA.2288@TK2MSFTNGP14.phx.gbl...
>> I have a desktop PC running XP Home SP2. I connect via a DSL modem.
>> I have an uncle also running the same operating system and Internet
>> setup. He frequently sends me Remote Assistance invitations via email.
>> This has worked fine in the past. We've had about 10-12 successful
>> sessions. Today, he sent me 4 invitations via email, but none arrived in
>> my Inbox. Just to test, I tried sending myself an invitation to the same
>> email address my uncle always uses, and sure enough, it didn't arrive.
>> So I tried sending it to a 2nd email address I use; curiously this time
>> it worked. I tried sending a 3rd and final invitation to my Yahoo email
>> address, but this one didn't arrive. Any ideas what is going on? My SP2
>> firewall is set to allow Remote Assistance.
>>
>
>

Pavel
07-10-2005, 12:34 AM
Yare are then not using the Messenger to send these invitations. What
program are you using to send the e-mails?

--
Pavel


"History Fan" <Unknownplaces@unknow.com> wrote in message
news:OaSbGX4WFHA.3464@TK2MSFTNGP10.phx.gbl...
> No, I've never used an instant messenger program to send or receive
> Remote Assistance invitations, although that is an option. You merely
> open the program, type in an email address, decide whether you want to use
> a password, decide how long the invitation should last, and click send.
>
> "Pavel" <Atin90@hotmail.com> wrote in message
> news:eslzn30WFHA.2540@tk2msftngp13.phx.gbl...
>> Pardon my ignorance but I was not aware you could send Remote Assistance
>> invitation trough the e-mail and specially to non Hotmail or MSN type
>> such as Yahoo is. Can you explain how is this done? Is it possible that
>> you are refering to using Instant messenger instead of e-mail?
>>
>> --
>> Pavel
>>
>>
>> "History Fan" <Unknownplaces@unknow.com> wrote in message
>> news:eSEB5yzWFHA.2288@TK2MSFTNGP14.phx.gbl...
>>> I have a desktop PC running XP Home SP2. I connect via a DSL modem.
>>> I have an uncle also running the same operating system and Internet
>>> setup. He frequently sends me Remote Assistance invitations via email.
>>> This has worked fine in the past. We've had about 10-12 successful
>>> sessions. Today, he sent me 4 invitations via email, but none arrived in
>>> my Inbox. Just to test, I tried sending myself an invitation to the same
>>> email address my uncle always uses, and sure enough, it didn't arrive.
>>> So I tried sending it to a 2nd email address I use; curiously this time
>>> it worked. I tried sending a 3rd and final invitation to my Yahoo email
>>> address, but this one didn't arrive. Any ideas what is going on? My
>>> SP2 firewall is set to allow Remote Assistance.
>>>
>>
>>
>
>

History Fan
07-10-2005, 12:34 AM
"Pavel" <Atin90@hotmail.com> wrote in message
news:O$YiP07WFHA.3760@TK2MSFTNGP15.phx.gbl...
> Yare are then not using the Messenger to send these invitations. What
> program are you using to send the e-mails?

Remote Assistance.

Pavel
07-10-2005, 12:34 AM
There is not such program provided with Windows unless you are talking about
the build in program imbedded in messenger. Is this some sort of program you
purchased?

--
Pavel


"History Fan" <Unknownplaces@unknow.com> wrote in message
news:%23JOgVA%23WFHA.1040@TK2MSFTNGP10.phx.gbl...
> "Pavel" <Atin90@hotmail.com> wrote in message
> news:O$YiP07WFHA.3760@TK2MSFTNGP15.phx.gbl...
>> Yare are then not using the Messenger to send these invitations. What
>> program are you using to send the e-mails?
>
> Remote Assistance.
>


Remote Assistance glitch