Windows Installer Problem



Mike
07-09-2005, 11:32 PM
We had on the computer a program MediaFace 4.01 which I tried to uninstall
with both add and remove in the control panel and with MediaFaces own
uninstaller. I have gotten it out of the registry, and have deleted under
search in windows xp all of its alleged files. However when running other
programs Windows installer keeps appearing and then MediaFace 4.01 comes up
in a futile attempt to install. I ca not locate the files or registry
entries for Windows Xp Home installer to get this blasted program out of the
computer totally. I can only figure its remnant is somewhere in the Windows
Installer. What do I do short of reformatting and reinstalling all my
programs?

Thanks
Mike

kurttrail
07-09-2005, 11:32 PM
Mike wrote:
> We had on the computer a program MediaFace 4.01 which I tried to
> uninstall with both add and remove in the control panel and with
> MediaFaces own uninstaller. I have gotten it out of the registry, and
> have deleted under search in windows xp all of its alleged files.
> However when running other programs Windows installer keeps appearing
> and then MediaFace 4.01 comes up in a futile attempt to install. I ca
> not locate the files or registry entries for Windows Xp Home
> installer to get this blasted program out of the computer totally. I
> can only figure its remnant is somewhere in the Windows Installer.
> What do I do short of reformatting and reinstalling all my programs?
>
> Thanks
> Mike

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2004-49,GGLD:en&q=windows+installer+clean+up+tool

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Rock
07-09-2005, 11:32 PM
Mike wrote:

> We had on the computer a program MediaFace 4.01 which I tried to uninstall
> with both add and remove in the control panel and with MediaFaces own
> uninstaller. I have gotten it out of the registry, and have deleted under
> search in windows xp all of its alleged files. However when running other
> programs Windows installer keeps appearing and then MediaFace 4.01 comes up
> in a futile attempt to install. I ca not locate the files or registry
> entries for Windows Xp Home installer to get this blasted program out of the
> computer totally. I can only figure its remnant is somewhere in the Windows
> Installer. What do I do short of reformatting and reinstalling all my
> programs?
>
> Thanks
> Mike
>
>

Run the Windows Installer Clean Up Utility:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

How to use the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=%2Fdirectory%2Fworldwide%2Fen-gb%2Futility2.asp#XSLTSection122121121120

Windows Installer Clean up Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

--
Rock
MS MVP Windows - Shell/User

Treeman
07-09-2005, 11:32 PM
What version of Windows Installer are you running? It may have been
corrupted. Here is the latest version;
'Windows Installer 3.1 (v2)' (http://support.microsoft.com/?id=893803)

Please read the KB article throughly before any action.
Your milage may vary.
Best,
Treeman


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Mike
07-09-2005, 11:33 PM
Thanks to kurttrail, Treeman and Rock. It worked.
Mike



"Mike" <mwos@optonline.net> wrote in message
news:FVoie.19971$Ee6.567@fe12.lga...
> We had on the computer a program MediaFace 4.01 which I tried to uninstall
> with both add and remove in the control panel and with MediaFaces own
> uninstaller. I have gotten it out of the registry, and have deleted under
> search in windows xp all of its alleged files. However when running other
> programs Windows installer keeps appearing and then MediaFace 4.01 comes
> up in a futile attempt to install. I ca not locate the files or registry
> entries for Windows Xp Home installer to get this blasted program out of
> the computer totally. I can only figure its remnant is somewhere in the
> Windows Installer. What do I do short of reformatting and reinstalling all
> my programs?
>
> Thanks
> Mike
>

Rock
07-09-2005, 11:33 PM
Mike wrote:

> Thanks to kurttrail, Treeman and Rock. It worked.
> Mike
>
>


Great Mike, glad it's working and thanks for posting back.


--
Rock
MS MVP Windows - Shell/User


Windows Installer Problem