Re: Clicking on a WMV file in Explorer causes error...(with new information)



Bobby C
07-09-2005, 11:31 PM
There were no errors that showed up in the Applications log but under the
System log I found the following two entries:

-----------------------------------------------------

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:21 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at
"0x1022b676" referenced memory at "0xa8000000". The memory could not be
"read".

Click on OK to terminate the program
Click on CANCEL to debug the program

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

-----------------------------------------------------

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:24 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at
"0x1022b676" referenced memory at "0xa8000000". The memory could not be
"read".

Click on OK to terminate the program

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


-----------------------------------------------------

Following the link for either of these I get the following information:

Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2

Explanation
The program could not load a driver because the program user
doesn't have sufficient privileges to access the driver or because the drive
is missing or corrupt.


User Action
To correct this problem:

a.. Ensure that the program user has sufficient privileges to
access the directory in which the driver is installed.
b.. Reinstall the program to restore the driver to the correct
location.
If these solutions do not work, contact Product Support
Services.



Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not
be loaded.

Explanation
The program could not load a driver because the program user
doesn't have sufficient privileges to access the driver or because the drive
is missing or corrupt.


User Action
To correct this problem:

a.. Reinstall the program to restore the driver to the correct
location.


-----------------------------------------------------

I'm not quite sure which program it thinks I should reinstall or what
driver is missing or corrupted.





"Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
news:%23UBP0uiWFHA.1152@tk2msftngp13.phx.gbl...
> Hi Bobby,
>
> The Infotip queries these details when you hover over a video (eg..WMV)
> file:
>
> prop:Type;DocTitle;EpisodeName;ProgramDescription;Duration;Bitrate;Dimensions;Protected;Size
>
> Set in this registry key:
> [HKEY_CLASSES_ROOT\SystemFileAssociations\video]
> Value named "InfoTip"
>
> BTW, have you checked the Event Log for any info about the crash?
>
> Click Start, Run and type eventvwr.msc
> Select Application entry in the left pane
> In the right-pane, look for the Error entry denoted by a Red X
> Sort by date and track-down the entry based on what time the error exactly
> occurred. Locate and double-click the entry and you'll see more
> information in the resulting dialog, as given below:
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 12/30/2004
> Time: 2:41:34 PM
> User: N/A
> Computer: SUPERCOMPUTER
> Description:
> Faulting application explorer.exe, version 6.0.2900.2180, faulting module
> hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 65 78 70 ure exp
> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 68 79 70 65 72 in hyper
> 0038: 62 61 72 2e 64 6c 6c 20 bar.dll
> 0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
> 0048: 61 74 20 6f 66 66 73 65 at offse
> 0050: 74 20 30 30 30 30 65 39 t 0000e9
> 0058: 35 36 0d 0a 56..
>
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> [url]http://windowsxp.mvps.org[/url]
>
>
> "Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
> news:uQWkxpiWFHA.3928@TK2MSFTNGP15.phx.gbl...[color=green]
>> After disabling certain items I disabled all ActiveX Filters, audio
>> codecs and video codecs. The problem still remains. It's odd that it
>> occurs when I hover the mouse pointer over a .WMV file. What function in
>> XP gives the file information when you point at a media file (audio,
>> video or graphics)?
>>
>> "Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
>> news:eeL$PJiWFHA.3572@TK2MSFTNGP12.phx.gbl...[color=darkred]
>>> You can locate and selectively disable third-party Codecs using Nir's
>>> MMCompView v1.10 utility. Download it from here:
>>>
>>> View installed Codec and ActiveX filters and enable / disable them:
>>> [url]http://www.nirsoft.net/utils/mmview.html[/url]
>>>
>>> --
>>> Ramesh, Microsoft MVP
>>> Windows XP Shell/User
>>> [url]http://windowsxp.mvps.org[/url]
>>>
>>>
>>> "Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
>>> news:%233kJQGiWFHA.3716@TK2MSFTNGP12.phx.gbl...
>>>> If so I've installed a lot of other stuff after that. Is there a way
>>>> to reinstall the original codecs for Media player? Or maybe there is a
>>>> way to tell what codecs are installed?
>>>>
>>>> --
>>>>
>>>> Bobby C.
>>>>
>>>> "If You're Not A Part Of The Solution, There's Good Money To Be Made In
>>>> Prolonging The Problem." - from the 2002 Despair series posters
>>>> entitled "Consulting"
>>>>
>>>> "Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
>>>> news:uO7L27hWFHA.3280@TK2MSFTNGP09.phx.gbl...
>>>>> Bobby,
>>>>>
>>>>> Did you install a third-party codec pack or similar? Also, if this has
>>>>> happened recently, System Restore rollback might be a good idea. See
>>>>> [url]http://go.microsoft.com/fwlink/?LinkId=34275[/url]
>>>>>
>>>>> --
>>>>> Ramesh, Microsoft MVP
>>>>> Windows XP Shell/User
>>>>> [url]http://windowsxp.mvps.org[/url]
>>>>>
>>>>>
>>>>> "Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message
>>>>> news:%23x0yShhWFHA.3928@TK2MSFTNGP15.phx.gbl...
>>>>>> I'm looking at a list of .WMV files. If I single-click one (or hover
>>>>>> over it with preview on) I get the error:
>>>>>>
>>>>>> The instruction at "0x0152b676" referenced memory at "0xd0000000".
>>>>>> The memory could not be "read".
>>>>>>
>>>>>> This error occurs on all files, yet I can open the files by using
>>>>>> Windows Media Player. These files work on other machines, including
>>>>>> a new XP machine. I'm running a Toshiba laptop (P35-S6112, it's a
>>>>>> 3.43 gHz P4 with 1 GB or RAM and plenty of free disk space). The OS
>>>>>> is XP Pro SP2 with all the updates applied. Windows Media Player is
>>>>>> version 10. I have downloaded and ran MemTest and there were no
>>>>>> errors detected. The machine has been running very well except for
>>>>>> this little hiccup.
>>>>>>
>>>>>> Anyone have an idea where to go from here? Thanks!
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Bobby C.
>>>>>>
>>>>>> "If You're Not A Part Of The Solution, There's Good Money To Be Made
>>>>>> In Prolonging The Problem." - from the 2002 Despair series posters
>>>>>> entitled "Consulting"
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>[/color]
>[/color]


Re: Clicking on a WMV file in Explorer causes error...(with new information)