Cannot get mouse or keyboard to work after restore



skiper2
07-10-2005, 12:30 AM
Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
me it restored and then rebooted normally. However now I cannot get any
keyboard or mouse to work. Have tried three different wireless mice and
keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
mouse are recogininzed and work prior to the Welcome screen but nothing
after that. Any help appreciated.

Thorsten Matzner
07-10-2005, 12:31 AM
"skiper2" <skiper2@discussions.microsoft.com> wrote:

>Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
>me it restored and then rebooted normally. However now I cannot get any
>keyboard or mouse to work. Have tried three different wireless mice and
>keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
>mouse are recogininzed and work prior to the Welcome screen but nothing
>after that. Any help appreciated.

Can you boot to the Safe Mode? If so, undo the restoration and try
another Restore Point.
"How to Restore the Operating System to a Previous State in Windows
XP" (http://support.microsoft.com/?kbid=306084)
"How to Start System Restore Tool From a Command Prompt in Windows XP"
(http://support.microsoft.com/?kbid=304449)
"A Description of the Safe Boot Mode Options in Windows XP"
(http://support.microsoft.com/?kbid=315222)

--
(tm)

skiper2
07-10-2005, 12:31 AM
"Thorsten Matzner" wrote:

> "skiper2" <skiper2@discussions.microsoft.com> wrote:
>
> >Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
> >me it restored and then rebooted normally. However now I cannot get any
> >keyboard or mouse to work. Have tried three different wireless mice and
> >keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
> >mouse are recogininzed and work prior to the Welcome screen but nothing
> >after that. Any help appreciated.
>
> Can you boot to the Safe Mode? If so, undo the restoration and try
> another Restore Point.
> "How to Restore the Operating System to a Previous State in Windows
> XP" (http://support.microsoft.com/?kbid=306084)
> "How to Start System Restore Tool From a Command Prompt in Windows XP"
> (http://support.microsoft.com/?kbid=304449)
> "A Description of the Safe Boot Mode Options in Windows XP"
> (http://support.microsoft.com/?kbid=315222)
>
> --
> (tm)
> Sorry, should have said, boots into safemode or to last point that worked and the mouse and KB still do not work. No matter what I do I just get a normal desktop but w/o an input device. Have also removed and disconnected everything by the one hard drive and video card, nothing works.

T. Waters
07-10-2005, 12:31 AM
skiper2 wrote:
> Restored a previous point in Windows XP Pro. Everything seemed to go
> ok; told me it restored and then rebooted normally. However now I
> cannot get any keyboard or mouse to work. Have tried three different
> wireless mice and keyboards, including a Microsoft unit. Also tried
> a wired MS mouse. KB and mouse are recogininzed and work prior to the
> Welcome screen but nothing after that. Any help appreciated.

By any chance, did you restore to a point *before* mouse and keyboard
software was loaded.?

skiper2
07-10-2005, 12:31 AM
yes, all restore points were while KB & mouse worked., but not before input
devices were installed. Have been using same KB & mouse for 3 years. Other
KB & mics I tried were new
"T. Waters" wrote:

> skiper2 wrote:
> > Restored a previous point in Windows XP Pro. Everything seemed to go
> > ok; told me it restored and then rebooted normally. However now I
> > cannot get any keyboard or mouse to work. Have tried three different
> > wireless mice and keyboards, including a Microsoft unit. Also tried
> > a wired MS mouse. KB and mouse are recogininzed and work prior to the
> > Welcome screen but nothing after that. Any help appreciated.
>
> By any chance, did you restore to a point *before* mouse and keyboard
> software was loaded.?
>
>
>


Cannot get mouse or keyboard to work after restore