Services don't recognize WindowsXP, or IE6 (screenshots)



DHZ1
07-09-2005, 11:29 PM
This started happening recently, websites and services wouldnt recognize my
operating system. Not even windows update works
http://img159.echo.cx/img159/4958/updatenowindows6yv.jpg

Windows Media Player 10 needs security upgrades to play certain songs but it
doesn't download them. Probably because it doesn't recognize my operating
system
http://img175.echo.cx/img175/3407/securityupgrade6rw.jpg
and when I click learn more, they are unable to service my requests
http://img180.echo.cx/img180/214/learnmore4mv.jpg

MSN Hotmail doesn't recognize that I have Internet Explorer 6 and I have
limited usability, for example I can't upload Attachments with my emails.
http://img138.echo.cx/img138/2549/noie67ix.jpg
and when I try downloading the latest ie6 the setup recognizes that I have
the latest version and doesn't proceed with the instalation
http://img138.echo.cx/img138/1778/iesetup2vz.jpg

And other online services such as MTV radio don't recognize that I have
Windows, and thinks that I have a Macintosh in both IE and Firefox
ie; http://img138.echo.cx/img138/6697/iemac6yf.jpg
firefox; http://img138.echo.cx/img138/9331/firefoxmac6it.jpg

Patti MacLeod
07-09-2005, 11:29 PM
Hi DHZ1,

Have you recently installed a software firewall that supports OS Fingerprint
Masquerading, such as Sygate Personal Firewall Pro?



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DHZ1" <DHZ1@discussions.microsoft.com> wrote in message
news:2964F91B-C64D-4B64-883F-177E2B7BE415@microsoft.com...
> This started happening recently, websites and services wouldnt recognize
my
> operating system. Not even windows update works
> http://img159.echo.cx/img159/4958/updatenowindows6yv.jpg
>
> Windows Media Player 10 needs security upgrades to play certain songs but
it
> doesn't download them. Probably because it doesn't recognize my operating
> system
> http://img175.echo.cx/img175/3407/securityupgrade6rw.jpg
> and when I click learn more, they are unable to service my requests
> http://img180.echo.cx/img180/214/learnmore4mv.jpg
>
> MSN Hotmail doesn't recognize that I have Internet Explorer 6 and I have
> limited usability, for example I can't upload Attachments with my emails.
> http://img138.echo.cx/img138/2549/noie67ix.jpg
> and when I try downloading the latest ie6 the setup recognizes that I have
> the latest version and doesn't proceed with the instalation
> http://img138.echo.cx/img138/1778/iesetup2vz.jpg
>
> And other online services such as MTV radio don't recognize that I have
> Windows, and thinks that I have a Macintosh in both IE and Firefox
> ie; http://img138.echo.cx/img138/6697/iemac6yf.jpg
> firefox; http://img138.echo.cx/img138/9331/firefoxmac6it.jpg

DHZ1
07-09-2005, 11:29 PM
Not unless Norton Internet Security 2003 recently included that. Could it be
something in my Proccesses is doing that.
http://img186.echo.cx/img186/8048/nistaskmanager3vh.jpg

"Patti MacLeod" wrote:

> Hi DHZ1,
>
> Have you recently installed a software firewall that supports OS Fingerprint
> Masquerading, such as Sygate Personal Firewall Pro?
>
>
>
> Regards,
>
> --

DHZ1
07-09-2005, 11:29 PM
I Disabled my Firewall and went to Windows Update and it worked.. it must
have been a recent update to NIS2003 that did this, this never happened before

Now how can I disable this feature of NIS2003

"DHZ1" wrote:

Not unless Norton Internet Security 2003 recently included that. Could it be
something in my Proccesses is doing that.
http://img186.echo.cx/img186/8048/nistaskmanager3vh.jpg

Patti MacLeod
07-09-2005, 11:29 PM
I wish I had an easy answer to that, but I don't. I'm not even aware that
NIS does indeed support OS Fingerprint Masquerading. I searched around at
the Symantec Knowledgebase and have found nothing there regarding NIS and OS
Fingerprint Masquerading. I did, however, find a document regarding a
problem with the most recent Symantec Redirector update:
http://service1.symantec.com/SUPPORT/nip.nsf/735050b77b1fcece88256bc7005c3bc6/1ec00fac79d9af0388256e9a00757ea6?OpenDocument&prod=&ver=&pcode=&src=&miniver=&tpre=&prev=&dtype

Although the document refers specifically to the inability to connect to the
internet following installation of the update, perhaps the flawed update is
what is causing the problem that you are experiencing.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"DHZ1" <DHZ1@discussions.microsoft.com> wrote in message
news:42688096-8C24-4B3A-9D74-E9121DE7417F@microsoft.com...
> I Disabled my Firewall and went to Windows Update and it worked.. it must
> have been a recent update to NIS2003 that did this, this never happened
before
>
> Now how can I disable this feature of NIS2003
>
> "DHZ1" wrote:
>
> Not unless Norton Internet Security 2003 recently included that. Could it
be
> something in my Proccesses is doing that.
> http://img186.echo.cx/img186/8048/nistaskmanager3vh.jpg

Ramesh, MS-MVP
07-09-2005, 11:30 PM
NIS causes this.

Error: "You must be running a Microsoft Windows operating system in order to
use Windows Update":
http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2002100402324636?Open

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"DHZ1" <DHZ1@discussions.microsoft.com> wrote in message
news:42688096-8C24-4B3A-9D74-E9121DE7417F@microsoft.com...
>I Disabled my Firewall and went to Windows Update and it worked.. it must
> have been a recent update to NIS2003 that did this, this never happened
> before
>
> Now how can I disable this feature of NIS2003
>
> "DHZ1" wrote:
>
> Not unless Norton Internet Security 2003 recently included that. Could it
> be
> something in my Proccesses is doing that.
> http://img186.echo.cx/img186/8048/nistaskmanager3vh.jpg


Services don't recognize WindowsXP, or IE6 (screenshots)