i need to reset windows xp



mr.man
07-09-2005, 11:28 PM
i have a separate computer that has many prblems with it, such as internet
failure, and spyware, etc. Windows was installed on my computer when I bought
it, so I dont have the disk. I need to remove all programs and files, making
my computer 'like new', without removing windows xp, because I will have no
way of reinstalling it. How can I do this?

Sleepless in Seattle
07-09-2005, 11:28 PM
Brand of PC please? as it is standard practice to provide a means of OS
recovery.

--
Jonah
"mr.man" <mr.man@discussions.microsoft.com> wrote in message
news:49D924AC-C701-4527-AD79-FAE341FD41AF@microsoft.com...
>i have a separate computer that has many prblems with it, such as internet
> failure, and spyware, etc. Windows was installed on my computer when I
> bought
> it, so I dont have the disk. I need to remove all programs and files,
> making
> my computer 'like new', without removing windows xp, because I will have
> no
> way of reinstalling it. How can I do this?

Ken Blake
07-09-2005, 11:28 PM
In news:49D924AC-C701-4527-AD79-FAE341FD41AF@microsoft.com,
mr.man <mr.man@discussions.microsoft.com> typed:

> i have a separate computer that has many prblems with it, such
> as
> internet failure, and spyware, etc. Windows was installed on my
> computer when I bought it, so I dont have the disk. I need to
> remove
> all programs and files, making my computer 'like new', without
> removing windows xp, because I will have no way of reinstalling
> it.
> How can I do this?


OEM vendors are required by their agreement with Microsoft to
give you a means of reinstalling, should it be necessary. They
can do this in one of three ways:



1. An OEM copy of Windows

2. A restore CD

3. A hidden partition on your drive, with restore information.



If you don't have 1 or 2, you should have 3, but you should
contact your vendor to find out.



Personally, I find both 2 and 3 unacceptable, and would never
choose to buy a computer that came with an operating system
unless I got a complete generic installation CD for that
operating system.


--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

mr.man
07-09-2005, 11:28 PM
my computer was all custom built and given to me, so there is no real brand.

"mr.man" wrote:

> i have a separate computer that has many prblems with it, such as internet
> failure, and spyware, etc. Windows was installed on my computer when I bought
> it, so I dont have the disk. I need to remove all programs and files, making
> my computer 'like new', without removing windows xp, because I will have no
> way of reinstalling it. How can I do this?

Rick \Nutcase\ Rogers
07-09-2005, 11:28 PM
Hi,

The builder should have given you some means of reinstalling the system. You
will need to contact the builder if you do not have this. Otherwise, you
will have to purchase a new copy of Windows.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"mr.man" <mr.man@discussions.microsoft.com> wrote in message
news:D56EDF64-311B-4F75-904D-B0885AFCD02D@microsoft.com...
> my computer was all custom built and given to me, so there is no real
> brand.
>
> "mr.man" wrote:
>
>> i have a separate computer that has many prblems with it, such as
>> internet
>> failure, and spyware, etc. Windows was installed on my computer when I
>> bought
>> it, so I dont have the disk. I need to remove all programs and files,
>> making
>> my computer 'like new', without removing windows xp, because I will have
>> no
>> way of reinstalling it. How can I do this?

mr.man
07-09-2005, 11:28 PM
I know I was never given any CD of WIndows, and I'm not sure what an OEM is.
I think I probably might have something on the dirve with restore info, but I
have no clue how I could find this.

mr.man
07-09-2005, 11:28 PM
So....I contact the builder, and he sends me whatever I need, and if i want
to buy a new copy of xp....how much would this cost?

"Rick "Nutcase" Rogers" wrote:

> Hi,
>
> The builder should have given you some means of reinstalling the system. You
> will need to contact the builder if you do not have this. Otherwise, you
> will have to purchase a new copy of Windows.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "mr.man" <mr.man@discussions.microsoft.com> wrote in message
> news:D56EDF64-311B-4F75-904D-B0885AFCD02D@microsoft.com...
> > my computer was all custom built and given to me, so there is no real
> > brand.
> >
> > "mr.man" wrote:
> >
> >> i have a separate computer that has many prblems with it, such as
> >> internet
> >> failure, and spyware, etc. Windows was installed on my computer when I
> >> bought
> >> it, so I dont have the disk. I need to remove all programs and files,
> >> making
> >> my computer 'like new', without removing windows xp, because I will have
> >> no
> >> way of reinstalling it. How can I do this?
>
>
>

T. Waters
07-09-2005, 11:28 PM
If the builder (also called the OEM) fulfills his legal obligation, you will
not have to buy a copy of XP. The builder, to be legal, also had to give you
a Certificate of Authenticity, in the form of a label on your computer,
since you understood when you paid him that you were getting a computer and
an operating system. If you did not get that, it is possible that the
builder gave you a pirated copy of Windows. This is illegal.
You may need to threaten the builder with legal action if a Windows XP disk
and COA label are not provided.
It it comes down to it, you can purchase an OEM copy of XP in the US for
under $100, though you will have to buy a small hardware item with it.

mr.man wrote:
> So....I contact the builder, and he sends me whatever I need, and if
> i want to buy a new copy of xp....how much would this cost?
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> The builder should have given you some means of reinstalling the
>> system. You will need to contact the builder if you do not have
>> this. Otherwise, you will have to purchase a new copy of Windows.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "mr.man" <mr.man@discussions.microsoft.com> wrote in message
>> news:D56EDF64-311B-4F75-904D-B0885AFCD02D@microsoft.com...
>>> my computer was all custom built and given to me, so there is no
>>> real brand.
>>>
>>> "mr.man" wrote:
>>>
>>>> i have a separate computer that has many prblems with it, such as
>>>> internet
>>>> failure, and spyware, etc. Windows was installed on my computer
>>>> when I bought
>>>> it, so I dont have the disk. I need to remove all programs and
>>>> files, making
>>>> my computer 'like new', without removing windows xp, because I
>>>> will have no
>>>> way of reinstalling it. How can I do this?

T. Waters
07-09-2005, 11:28 PM
mr.man wrote:
> I know I was never given any CD of WIndows, and I'm not sure what an
> OEM is. I think I probably might have something on the dirve with
> restore info, but I have no clue how I could find this.

It is part of the builder's contractural obligation to Microsoft as an OEM
to provide you, the end user, with a means of restoring the operating
system. It is not normal for custom builders to put the restoration version
on the drive, but if they have done that, they are obligated to provide you
with instructions for a restoration.

Menno Hershberger
07-09-2005, 11:28 PM
Open My Computer, go to "Help" and click on "Is the copy of Windows
Legal?" Follow that through till you find out. No, you won't get in any
trouble if it's not. If it IS, then contact whoever built the computer
for you and ask him for an installation CD. If it's NOT then you're going
to have to purchase a new copy.

"T. Waters" <@$%$%#^@jdjgkl.com> wrote in
news:eRau9VPWFHA.3976@TK2MSFTNGP10.phx.gbl:

> If the builder (also called the OEM) fulfills his legal obligation,
> you will not have to buy a copy of XP. The builder, to be legal, also
> had to give you a Certificate of Authenticity, in the form of a label
> on your computer, since you understood when you paid him that you were
> getting a computer and an operating system. If you did not get that,
> it is possible that the builder gave you a pirated copy of Windows.
> This is illegal. You may need to threaten the builder with legal
> action if a Windows XP disk and COA label are not provided.
> It it comes down to it, you can purchase an OEM copy of XP in the US
> for under $100, though you will have to buy a small hardware item with
> it.
>
> mr.man wrote:
>> So....I contact the builder, and he sends me whatever I need, and if
>> i want to buy a new copy of xp....how much would this cost?
>>
>> "Rick "Nutcase" Rogers" wrote:
>>
>>> Hi,
>>>
>>> The builder should have given you some means of reinstalling the
>>> system. You will need to contact the builder if you do not have
>>> this. Otherwise, you will have to purchase a new copy of Windows.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Associate Expert - WindowsXP Expert Zone
>>> www.microsoft.com/windowsxp/expertzone
>>> Windows help - www.rickrogers.org
>>>
>>> "mr.man" <mr.man@discussions.microsoft.com> wrote in message
>>> news:D56EDF64-311B-4F75-904D-B0885AFCD02D@microsoft.com...
>>>> my computer was all custom built and given to me, so there is no
>>>> real brand.
>>>>
>>>> "mr.man" wrote:
>>>>
>>>>> i have a separate computer that has many prblems with it, such as
>>>>> internet
>>>>> failure, and spyware, etc. Windows was installed on my computer
>>>>> when I bought
>>>>> it, so I dont have the disk. I need to remove all programs and
>>>>> files, making
>>>>> my computer 'like new', without removing windows xp, because I
>>>>> will have no
>>>>> way of reinstalling it. How can I do this?
>
>
>



--
--- A Freudian slip is when you say one thing but mean your mother. ---

Andrew Murray
07-09-2005, 11:28 PM
What kind of computer? Dell....Compaq, Hewlett Package etc?

These usually come with either the recovery CD or have the recovery files on
a hidden partition.
Read the instructions that came with the PC on "Recovery".

"mr.man" <mr.man@discussions.microsoft.com> wrote in message
news:49D924AC-C701-4527-AD79-FAE341FD41AF@microsoft.com...
>i have a separate computer that has many prblems with it, such as internet
> failure, and spyware, etc. Windows was installed on my computer when I
> bought
> it, so I dont have the disk. I need to remove all programs and files,
> making
> my computer 'like new', without removing windows xp, because I will have
> no
> way of reinstalling it. How can I do this?

MichaelHensley
07-09-2005, 11:28 PM
"mr.man" wrote:
> my computer was all custom built and given to me, so there is no real brand.

"Given"? I may be wrong, but my guess is that you don't have a legitimate
license to use Windows. This often happens (almost innocently) when someone
builds a computer for a friend, or sells it via a "garage shop". Some people
just don't realize that they can't (generally) simply install copies of
Windows on multiple computers from a single CD.

Your best bet: buy a copy for yourself. If you are a student, you can get
one fairly cheap. You need to have a valid license, and your own CD. The
problems you are having now are just one of the types you may have in the
future.

Good luck.

Andrew Murray
07-09-2005, 11:28 PM
OEM = Original Equipment Manufacturer - i.e. the guy who built your computer
(or in case of companies such as Compaq, Dell etc).

"mr.man" <mrman@discussions.microsoft.com> wrote in message
news:133499E0-9B1B-48E2-8CB9-BFC9CA3C36DB@microsoft.com...
>I know I was never given any CD of WIndows, and I'm not sure what an OEM
>is.
> I think I probably might have something on the dirve with restore info,
> but I
> have no clue how I could find this.

Rick \Nutcase\ Rogers
07-09-2005, 11:28 PM
Hi,

He would either send it to you or tell you how to use whatever recovery
media he provided. As others have mentioned, a legal OEM builder has to
provide some means of recovering the system. This may be a recovery
partition on the hard drive and not a CD.

How much a retail disk would cost depends on what version of Windows was
installed for you.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"mr.man" <mrman@discussions.microsoft.com> wrote in message
news:BAEFA7E2-3DC1-4D3C-893F-E84B148CBB41@microsoft.com...
> So....I contact the builder, and he sends me whatever I need, and if i
> want
> to buy a new copy of xp....how much would this cost?
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> The builder should have given you some means of reinstalling the system.
>> You
>> will need to contact the builder if you do not have this. Otherwise, you
>> will have to purchase a new copy of Windows.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "mr.man" <mr.man@discussions.microsoft.com> wrote in message
>> news:D56EDF64-311B-4F75-904D-B0885AFCD02D@microsoft.com...
>> > my computer was all custom built and given to me, so there is no real
>> > brand.
>> >
>> > "mr.man" wrote:
>> >
>> >> i have a separate computer that has many prblems with it, such as
>> >> internet
>> >> failure, and spyware, etc. Windows was installed on my computer when I
>> >> bought
>> >> it, so I dont have the disk. I need to remove all programs and files,
>> >> making
>> >> my computer 'like new', without removing windows xp, because I will
>> >> have
>> >> no
>> >> way of reinstalling it. How can I do this?
>>
>>
>>


i need to reset windows xp