Help! - unresponsive PC



barrowhill
07-09-2005, 11:25 PM
My son having turned off a working PC last nightb, turned on this morning and
.......nothing.

Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
screen. There doesn't appear to be any disk activity, but a closer look at
HDD LED and it's flckers or pulses approx every couple of seconds.

Rebooting in safe mode and system displays all the text then stops with
again no apparant activity.

I 've installed recovery disc and done a repair on existing install some
files were shown as being deleted then new files in stalled (all bar one
which it couldn't load - dxgthk.sys).

On reboot and the checking of the disc (files, index's etc) the system still
"hangs with blank screen and no apparent activity.

Any help appreciated.

07-09-2005, 11:25 PM
>-----Original Message-----
>My son having turned off a working PC last nightb,
turned on this morning and
>.......nothing.
>
>Apparantley, Windows XP (Home) screen appears then goes
off leaving a blank
>screen. There doesn't appear to be any disk activity,
but a closer look at
>HDD LED and it's flckers or pulses approx every couple
of seconds.
>
>Rebooting in safe mode and system displays all the text
then stops with
>again no apparant activity.
>
>I 've installed recovery disc and done a repair on
existing install some
>files were shown as being deleted then new files in
stalled (all bar one
>which it couldn't load - dxgthk.sys).
>
>On reboot and the checking of the disc (files, index's
etc) the system still
>"hangs with blank screen and no apparent activity.
>
>Any help appreciated.
>
>go to the recovery console and run chkdsk /r and then
try booting into windows.

if checkdisk reports unrecoverable errors try a
repartition reformat and clean install.

before doing this you can slave the drive or have the
drive slaved to recover data.

if you cannot do the repartition reformat clean install
because of disk errors then you need to replace the bad
hardware.
>.
>

barrowhill
07-09-2005, 11:25 PM
I've run chkdsk /p and the message "additional checking or recovery ...."
appeared 3 times. On completion chkdsk indicated that it had found errors on
the disc (3?).

I ran bootcfg /scan and /list and it appears to find the C:\windows install
etc.

Ran boot and fixmbr.

On reboot same scenario. Just appears to hang. Do you think HDD is faulty
???

"anonymous@discussions.microsoft.com" wrote:

>
> >-----Original Message-----
> >My son having turned off a working PC last nightb,
> turned on this morning and
> >.......nothing.
> >
> >Apparantley, Windows XP (Home) screen appears then goes
> off leaving a blank
> >screen. There doesn't appear to be any disk activity,
> but a closer look at
> >HDD LED and it's flckers or pulses approx every couple
> of seconds.
> >
> >Rebooting in safe mode and system displays all the text
> then stops with
> >again no apparant activity.
> >
> >I 've installed recovery disc and done a repair on
> existing install some
> >files were shown as being deleted then new files in
> stalled (all bar one
> >which it couldn't load - dxgthk.sys).
> >
> >On reboot and the checking of the disc (files, index's
> etc) the system still
> >"hangs with blank screen and no apparent activity.
> >
> >Any help appreciated.
> >
> >go to the recovery console and run chkdsk /r and then
> try booting into windows.
>
> if checkdisk reports unrecoverable errors try a
> repartition reformat and clean install.
>
> before doing this you can slave the drive or have the
> drive slaved to recover data.
>
> if you cannot do the repartition reformat clean install
> because of disk errors then you need to replace the bad
> hardware.
> >.
> >
>

andy smart
07-09-2005, 11:25 PM
barrowhill wrote:
> I've run chkdsk /p and the message "additional checking or recovery ...."
> appeared 3 times. On completion chkdsk indicated that it had found errors on
> the disc (3?).
>
> I ran bootcfg /scan and /list and it appears to find the C:\windows install
> etc.
>
> Ran boot and fixmbr.
>
> On reboot same scenario. Just appears to hang. Do you think HDD is faulty
> ???
>
> "anonymous@discussions.microsoft.com" wrote:
>
>
>>>-----Original Message-----
>>>My son having turned off a working PC last nightb,
>>
>>turned on this morning and
>>
>>>.......nothing.
>>>
>>>Apparantley, Windows XP (Home) screen appears then goes
>>
>>off leaving a blank
>>
>>>screen. There doesn't appear to be any disk activity,
>>
>>but a closer look at
>>
>>>HDD LED and it's flckers or pulses approx every couple
>>
>>of seconds.
>>
>>>Rebooting in safe mode and system displays all the text
>>
>>then stops with
>>
>>>again no apparant activity.
>>>
>>>I 've installed recovery disc and done a repair on
>>
>>existing install some
>>
>>>files were shown as being deleted then new files in
>>
>>stalled (all bar one
>>
>>>which it couldn't load - dxgthk.sys).
>>>
>>>On reboot and the checking of the disc (files, index's
>>
>>etc) the system still
>>
>>>"hangs with blank screen and no apparent activity.
>>>
>>>Any help appreciated.
>>>
>>>go to the recovery console and run chkdsk /r and then
>>
>>try booting into windows.
>>
>>if checkdisk reports unrecoverable errors try a
>>repartition reformat and clean install.
>>
>>before doing this you can slave the drive or have the
>>drive slaved to recover data.
>>
>>if you cannot do the repartition reformat clean install
>>because of disk errors then you need to replace the bad
>>hardware.
>>
>>>.
>>>
>>

Sounds as though it might be, though that might have nothing to do with
your son turning it off however; might have been about to fail anyhow.

Have you tried slaving the drive into another computer to see if you can
access all of it? Assuming you've got good backups of your data (you
have, haven't you? if not a very good reason to try slaving the drive so
you can do some copying off) then you can try a repartition reformat
clean install

Harry Ohrn
07-09-2005, 11:25 PM
It sounds like a hardware related problem. Possibly bad RAM. Try running
this little app from a floppy
http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


"barrowhill" <barrowhill@discussions.microsoft.com> wrote in message
news:14AF109A-EA5F-4B2B-BA0E-24DE8D537FE2@microsoft.com...
> My son having turned off a working PC last nightb, turned on this morning
> and
> ......nothing.
>
> Apparantley, Windows XP (Home) screen appears then goes off leaving a
> blank
> screen. There doesn't appear to be any disk activity, but a closer look
> at
> HDD LED and it's flckers or pulses approx every couple of seconds.
>
> Rebooting in safe mode and system displays all the text then stops with
> again no apparant activity.
>
> I 've installed recovery disc and done a repair on existing install some
> files were shown as being deleted then new files in stalled (all bar one
> which it couldn't load - dxgthk.sys).
>
> On reboot and the checking of the disc (files, index's etc) the system
> still
> "hangs with blank screen and no apparent activity.
>
> Any help appreciated.
>
>

Rock
07-09-2005, 11:25 PM
barrowhill wrote:

> My son having turned off a working PC last nightb, turned on this morning and
> ......nothing.
>
> Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
> screen. There doesn't appear to be any disk activity, but a closer look at
> HDD LED and it's flckers or pulses approx every couple of seconds.
>
> Rebooting in safe mode and system displays all the text then stops with
> again no apparant activity.
>
> I 've installed recovery disc and done a repair on existing install some
> files were shown as being deleted then new files in stalled (all bar one
> which it couldn't load - dxgthk.sys).
>
> On reboot and the checking of the disc (files, index's etc) the system still
> "hangs with blank screen and no apparent activity.
>
> Any help appreciated.
>
>

To test the hard drive download a drive diagnostic utility from the
drive manufacturer's web site.

--
Rock
MS MVP Windows - Shell/User

barrowhill
07-09-2005, 11:25 PM
Thanks to all who have responded......

Yet to test as slave. I've downloaded recommended mem test but yet to run.
Also yet to run manufactureers disc diagnostic.

Swtched on SMART.......Yes that's telling me of immenent failure !!!

Currently, having run fixmbr etc,decided to try one last repair of existing
install. At first I thought it was doing a fresh install but confirmed it
was doing repair (upgrade?) install. Waiting for it to finish then we'll see
what's up.


"Rock" wrote:

> barrowhill wrote:
>
> > My son having turned off a working PC last nightb, turned on this morning and
> > ......nothing.
> >
> > Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
> > screen. There doesn't appear to be any disk activity, but a closer look at
> > HDD LED and it's flckers or pulses approx every couple of seconds.
> >
> > Rebooting in safe mode and system displays all the text then stops with
> > again no apparant activity.
> >
> > I 've installed recovery disc and done a repair on existing install some
> > files were shown as being deleted then new files in stalled (all bar one
> > which it couldn't load - dxgthk.sys).
> >
> > On reboot and the checking of the disc (files, index's etc) the system still
> > "hangs with blank screen and no apparent activity.
> >
> > Any help appreciated.
> >
> >
>
> To test the hard drive download a drive diagnostic utility from the
> drive manufacturer's web site.
>
> --
> Rock
> MS MVP Windows - Shell/User
>
>

barrowhill
07-09-2005, 11:25 PM
Update................

Up and running after repair install (2nd time after fixmbr etc). As SMART
is saying I've an immenent failure, decided to test and/or reformat and/or
replace HDD. Currently getting son to transfer his document acroos home
network to backup drive.

Thanks All

"barrowhill" wrote:

> Thanks to all who have responded......
>
> Yet to test as slave. I've downloaded recommended mem test but yet to run.
> Also yet to run manufactureers disc diagnostic.
>
> Swtched on SMART.......Yes that's telling me of immenent failure !!!
>
> Currently, having run fixmbr etc,decided to try one last repair of existing
> install. At first I thought it was doing a fresh install but confirmed it
> was doing repair (upgrade?) install. Waiting for it to finish then we'll see
> what's up.
>
>
> "Rock" wrote:
>
> > barrowhill wrote:
> >
> > > My son having turned off a working PC last nightb, turned on this morning and
> > > ......nothing.
> > >
> > > Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
> > > screen. There doesn't appear to be any disk activity, but a closer look at
> > > HDD LED and it's flckers or pulses approx every couple of seconds.
> > >
> > > Rebooting in safe mode and system displays all the text then stops with
> > > again no apparant activity.
> > >
> > > I 've installed recovery disc and done a repair on existing install some
> > > files were shown as being deleted then new files in stalled (all bar one
> > > which it couldn't load - dxgthk.sys).
> > >
> > > On reboot and the checking of the disc (files, index's etc) the system still
> > > "hangs with blank screen and no apparent activity.
> > >
> > > Any help appreciated.
> > >
> > >
> >
> > To test the hard drive download a drive diagnostic utility from the
> > drive manufacturer's web site.
> >
> > --
> > Rock
> > MS MVP Windows - Shell/User
> >
> >

andy smart
07-09-2005, 11:25 PM
barrowhill wrote:
> Update................
>
> Up and running after repair install (2nd time after fixmbr etc). As SMART
> is saying I've an immenent failure, decided to test and/or reformat and/or
> replace HDD. Currently getting son to transfer his document acroos home
> network to backup drive.
>
> Thanks All
>
> "barrowhill" wrote:
>
>
>>Thanks to all who have responded......
>>
>>Yet to test as slave. I've downloaded recommended mem test but yet to run.
>>Also yet to run manufactureers disc diagnostic.
>>
>>Swtched on SMART.......Yes that's telling me of immenent failure !!!
>>
>>Currently, having run fixmbr etc,decided to try one last repair of existing
>>install. At first I thought it was doing a fresh install but confirmed it
>>was doing repair (upgrade?) install. Waiting for it to finish then we'll see
>>what's up.
>>
>>
>>"Rock" wrote:
>>
>>
>>>barrowhill wrote:
>>>
>>>
>>>>My son having turned off a working PC last nightb, turned on this morning and
>>>>......nothing.
>>>>
>>>>Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
>>>>screen. There doesn't appear to be any disk activity, but a closer look at
>>>>HDD LED and it's flckers or pulses approx every couple of seconds.
>>>>
>>>>Rebooting in safe mode and system displays all the text then stops with
>>>>again no apparant activity.
>>>>
>>>>I 've installed recovery disc and done a repair on existing install some
>>>>files were shown as being deleted then new files in stalled (all bar one
>>>>which it couldn't load - dxgthk.sys).
>>>>
>>>>On reboot and the checking of the disc (files, index's etc) the system still
>>>>"hangs with blank screen and no apparent activity.
>>>>
>>>>Any help appreciated.
>>>>
>>>>
>>>
>>>To test the hard drive download a drive diagnostic utility from the
>>>drive manufacturer's web site.
>>>
>>>--
>>>Rock
>>>MS MVP Windows - Shell/User
>>>
>>>

Don't be in too much of a hurry to reformat the hard drive until you've
tested stuff like the memory - if it is a memory module thats going to
be a lot less grief than a re-install

Leif Nordmand Andersen
07-09-2005, 11:26 PM
Hi Barrowhill,

Just a suggestion.

I have experienced these errors on my HD's too. If possible:

Take the manufacturers utillity and low level format the drive (it
will take a long time, on a 250 GB disk it takes 36 hours at my place
.... good I have a computer just for this purpose :-).

I have been told that the majority of drives returned to the
manufacturer are just low level formated and re-tested. Most drives
then pass the test and are send out as refurbished drives.

So to avoid the cost of returning the drives and the time of waiting
for a refurbished drive to arrive (at least that is how it's done here
in Europe) I have been low level formating the drives and actually
most of them have worked fine after that. A few have got faulty again
and have been returned.

However it's in my opinion worth a try.

Regards Leif.

barrowhill
07-09-2005, 11:26 PM
Andy,

Good point!. I'll first friction mem modules incase creepage has occured -
Box not been opened since new.

"andy smart" wrote:

> barrowhill wrote:
> > Update................
> >
> > Up and running after repair install (2nd time after fixmbr etc). As SMART
> > is saying I've an immenent failure, decided to test and/or reformat and/or
> > replace HDD. Currently getting son to transfer his document acroos home
> > network to backup drive.
> >
> > Thanks All
> >
> > "barrowhill" wrote:
> >
> >
> >>Thanks to all who have responded......
> >>
> >>Yet to test as slave. I've downloaded recommended mem test but yet to run.
> >>Also yet to run manufactureers disc diagnostic.
> >>
> >>Swtched on SMART.......Yes that's telling me of immenent failure !!!
> >>
> >>Currently, having run fixmbr etc,decided to try one last repair of existing
> >>install. At first I thought it was doing a fresh install but confirmed it
> >>was doing repair (upgrade?) install. Waiting for it to finish then we'll see
> >>what's up.
> >>
> >>
> >>"Rock" wrote:
> >>
> >>
> >>>barrowhill wrote:
> >>>
> >>>
> >>>>My son having turned off a working PC last nightb, turned on this morning and
> >>>>......nothing.
> >>>>
> >>>>Apparantley, Windows XP (Home) screen appears then goes off leaving a blank
> >>>>screen. There doesn't appear to be any disk activity, but a closer look at
> >>>>HDD LED and it's flckers or pulses approx every couple of seconds.
> >>>>
> >>>>Rebooting in safe mode and system displays all the text then stops with
> >>>>again no apparant activity.
> >>>>
> >>>>I 've installed recovery disc and done a repair on existing install some
> >>>>files were shown as being deleted then new files in stalled (all bar one
> >>>>which it couldn't load - dxgthk.sys).
> >>>>
> >>>>On reboot and the checking of the disc (files, index's etc) the system still
> >>>>"hangs with blank screen and no apparent activity.
> >>>>
> >>>>Any help appreciated.
> >>>>
> >>>>
> >>>
> >>>To test the hard drive download a drive diagnostic utility from the
> >>>drive manufacturer's web site.
> >>>
> >>>--
> >>>Rock
> >>>MS MVP Windows - Shell/User
> >>>
> >>>
>
> Don't be in too much of a hurry to reformat the hard drive until you've
> tested stuff like the memory - if it is a memory module thats going to
> be a lot less grief than a re-install
>

barrowhill
07-09-2005, 11:26 PM
Leif,

Thanks for advice. I'll be running mem tests etc as advised by others
first. I've downloaded Samsung HDD Utility in case I need to go that route.

Thanks again

"Leif Nordmand Andersen" wrote:

> Hi Barrowhill,
>
> Just a suggestion.
>
> I have experienced these errors on my HD's too. If possible:
>
> Take the manufacturers utillity and low level format the drive (it
> will take a long time, on a 250 GB disk it takes 36 hours at my place
> .... good I have a computer just for this purpose :-).
>
> I have been told that the majority of drives returned to the
> manufacturer are just low level formated and re-tested. Most drives
> then pass the test and are send out as refurbished drives.
>
> So to avoid the cost of returning the drives and the time of waiting
> for a refurbished drive to arrive (at least that is how it's done here
> in Europe) I have been low level formating the drives and actually
> most of them have worked fine after that. A few have got faulty again
> and have been returned.
>
> However it's in my opinion worth a try.
>
> Regards Leif.
>
>


Help! - unresponsive PC