COMPUTER FREEZE AFTER INSTALLING XP PROFESSIONAL



C H R I S
07-09-2005, 11:24 PM
DEAR GROUP:

I have a 98 PC.

I reformatted the whole C Drive and installed XP Home Edition. Immediately
after that, I upgraded to XP Professional. Everything is fine up to this
point.

The problem: When I want to install my Modem CD in order to connect to the
Internet, the computer freezes. I cannot perform CTR-ALT-DEL. I have to
turn off PC from the Tower Button.

Can you tell me what is wrong?

Thanks a million!

Chris

T. Waters
07-09-2005, 11:24 PM
C H R I S wrote:
> DEAR GROUP:
>
> I have a 98 PC.
>
> I reformatted the whole C Drive and installed XP Home Edition.
> Immediately after that, I upgraded to XP Professional. Everything is
> fine up to this point.
>
> The problem: When I want to install my Modem CD in order to connect
> to the Internet, the computer freezes. I cannot perform
> CTR-ALT-DEL. I have to turn off PC from the Tower Button.
>
> Can you tell me what is wrong?
>
> Thanks a million!
>
> Chris

Chris, because a "'98 PC" is always an object of suspicion with respect to
Windows XP, would you please plst your computer specs?
Let's eliminate the machine as a cause of your woes.

Richard Urban
07-09-2005, 11:24 PM
If the modem came with the Win98 computer there are NO modem drivers on the
modem install CD that are Windows XP compatible. Get the correct drivers
from the manufacturer.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"C H R I S" <C H R I S@discussions.microsoft.com> wrote in message
news:122E6123-8F27-4554-871E-2B7E0007E83E@microsoft.com...
> DEAR GROUP:
>
> I have a 98 PC.
>
> I reformatted the whole C Drive and installed XP Home Edition.
> Immediately
> after that, I upgraded to XP Professional. Everything is fine up to this
> point.
>
> The problem: When I want to install my Modem CD in order to connect to
> the
> Internet, the computer freezes. I cannot perform CTR-ALT-DEL. I have
> to
> turn off PC from the Tower Button.
>
> Can you tell me what is wrong?
>
> Thanks a million!
>
> Chris

Yves Leclerc
07-09-2005, 11:25 PM
You need to install these right after installing XP:

1) Motherboard chipset drivers
2) Video card drivers
3) Anti-Virus utility
4) Firewall


"C H R I S" <C H R I S@discussions.microsoft.com> wrote in message
news:122E6123-8F27-4554-871E-2B7E0007E83E@microsoft.com...
> DEAR GROUP:
>
> I have a 98 PC.
>
> I reformatted the whole C Drive and installed XP Home Edition.
> Immediately
> after that, I upgraded to XP Professional. Everything is fine up to this
> point.
>
> The problem: When I want to install my Modem CD in order to connect to
> the
> Internet, the computer freezes. I cannot perform CTR-ALT-DEL. I have
> to
> turn off PC from the Tower Button.
>
> Can you tell me what is wrong?
>
> Thanks a million!
>
> Chris

Leif Nordmand Andersen
07-09-2005, 11:26 PM
Hi Cris

>The problem: When I want to install my Modem CD in order to connect to the
>Internet, the computer freezes. I cannot perform CTR-ALT-DEL. I have to
>turn off PC from the Tower Button.

As another poster pointed out. The drivers for your modem on the
windows 98 drivers disk are most likely not compatible with Windows
XP.

Like the other poster pointed out ... get updated drivers from the
manufacturer.

However I've often seen, that there is none .... the manufacturer
doesn't support XP for this old modem, the manufacturer doesn't exist
any more.

In all cases I could install the default drivers and the modem worked
..... some features didn't work (like turning up and down the sound) -
the I could use the modem.

Regards Leif.

Lester Stiefel
07-09-2005, 11:26 PM
Leif Nordmand Andersen wrote:
> Hi Cris
>
>
>>The problem: When I want to install my Modem CD in order to connect to the
>>Internet, the computer freezes. I cannot perform CTR-ALT-DEL. I have to
>>turn off PC from the Tower Button.
>
>
> As another poster pointed out. The drivers for your modem on the
> windows 98 drivers disk are most likely not compatible with Windows
> XP.
>
> Like the other poster pointed out ... get updated drivers from the
> manufacturer.
>
> However I've often seen, that there is none .... the manufacturer
> doesn't support XP for this old modem, the manufacturer doesn't exist
> any more.
>
> In all cases I could install the default drivers and the modem worked
> .... some features didn't work (like turning up and down the sound) -
> the I could use the modem.
>
> Regards Leif.
>
What Modem Are you using?
Brand?
Model?

Try going back to W98 for a while Download the driver for XP
thru W98 download. The save to an external drive or make a
partition using fdisk in W98 from dos. Should be at least 1
GiG.Check how much space your documents is taking up and add
the 1GB to that, to allow for downloads from web as install
packages. Then copy all documents to that partition as the
"documents backup area. Then reformat using XP install to
NTFS, and install XP to your new C drive, which will be
smaller than the maximum size of the physical drive.

--
Lester Stiefel
In Romans 1 there are qualities of Unregenerate man listed
which describe him in the last days.
Is your quality found on this list??

Leif Nordmand Andersen
07-09-2005, 11:27 PM
Hi Lester,

> What Modem Are you using?
>Brand?
>Model?

Thank you for the suggestion.

however I was just replying to another poster .... these days I have
broadband :-)

Regards Leif.


COMPUTER FREEZE AFTER INSTALLING XP PROFESSIONAL