Re: Lost cd & dvd drives



LGC
07-09-2005, 11:24 PM
Shenan,

Thanks for the info. I ended up restoring to a point before the install.

LGC


"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:ebo5k7YVFHA.3760@TK2MSFTNGP15.phx.gbl...
> LGC wrote:
> > I recently installed (in error) an application that was not specified
> > for my OS (XP home). Though the application seemed to work fine, I
> > lost the use of both my cd and dvd drives. The cd drive gives an
> > error (something like "device not ready") when attempting to read it
> > and the dvd drive does not give an error but shows the dvd as empty
> > (100% free). I uninstalled the app and did a registry clean with a
> > downloaded utility. I still cannot access either drive, though both
> > report that they are "functioning properly" in their properties
> > display. Is there something that I can do other than a reinstall?
>
> Yeah - you could mention the name of the application you installed.
>
> After that... remove them from Device manager and reboot, allowing Windows
> XP to reinstall them..
>
> Then if that still does not work...
>
> Do NOT be afraid of the registry hack here.
> It is SAFE and has helped MANY people.
> Respect the registry, don't fear it.
>
> 1) Log on with Administrative Privileges
>
> 2) Open the Registry Editor:
> a) Go to Start then select Run.
> b) Type regedit and click OK.
>
> 3) Backup you registry by:
> a) Highlight My Computer by clicking on it once.
> b) Click File (Windows XP) or Registry (Windows 2000), then Export
> Registry File.
> c) Select export range All; to ensure your entire registry is backed up
> completely.
> d) Select where you would like to save this backup, name the File, and
> Click on the SAVE button.
>
> 4) Remove the Upperfilters and Lowerfilters values:
> a) Go to
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
> {4D36E965-E325-11CE-BFC1-08002BE10318}
> b) Highlight this key by left clicking on it once.
> c) On the right hand side delete the values Upperfilters and
Lowerfilters.
>
> 5) Restart your computer.
>
>
>
> Or try this:
>
> http://www.dougknox.com/
>
> Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
> Windows Explorer.'
> Perhaps his utility will do the trick. =)
>
>
> If that does not work, you might consider a system restore to a time
before
> you installed the "application"...
>
>
> Finally, you might try a repair install instead of a full reinstall.
>
> --
> >=- Shenan -=<
> >=- MS MVP -=<
> --
> The information above is intended to assist you; however, it is
> suggested you research for yourself before you take any advice - you
> are the one ultimately responsible for your actions/problems/solutions.
> Whenever possible, the advice will include the method/places used in
> compiling the answer. Also, questions may have been asked to clarify
> your situation OR to give you an idea of where to look - do not dismiss
> them lightly.
>
>


Re: Lost cd & dvd drives