xp sp2 and html online help



K C
07-10-2005, 12:23 AM
after sp2 when i access any online help files from GUI such as Picture and
Fax Viewer, notepad all the links and pictures on the help files do not show
instead place holders (little red cross) and the links do not work, but if i
go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and open
them help files they will display properly and all the links work as well,
how can i fix it? any one? thanks.

Ramesh, MS-MVP
07-10-2005, 12:23 AM
Execute these commands from Start, Run dialog:

regsvr32 hhctrl.ocx
regsvr32 itss
regsvr32 /i mshtml

Restart Windows.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"K C" <KC@discussions.microsoft.com> wrote in message
news:DB284B98-1B3C-4834-B660-154C702AC0CF@microsoft.com...
> after sp2 when i access any online help files from GUI such as Picture and
> Fax Viewer, notepad all the links and pictures on the help files do not
> show
> instead place holders (little red cross) and the links do not work, but if
> i
> go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and
> open
> them help files they will display properly and all the links work as well,
> how can i fix it? any one? thanks.

K C
07-10-2005, 12:23 AM
Thanks! it does fix my problem, thanks again.

"Ramesh, MS-MVP" wrote:

> Execute these commands from Start, Run dialog:
>
> regsvr32 hhctrl.ocx
> regsvr32 itss
> regsvr32 /i mshtml
>
> Restart Windows.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "K C" <KC@discussions.microsoft.com> wrote in message
> news:DB284B98-1B3C-4834-B660-154C702AC0CF@microsoft.com...
> > after sp2 when i access any online help files from GUI such as Picture and
> > Fax Viewer, notepad all the links and pictures on the help files do not
> > show
> > instead place holders (little red cross) and the links do not work, but if
> > i
> > go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and
> > open
> > them help files they will display properly and all the links work as well,
> > how can i fix it? any one? thanks.
>
>

Ramesh, MS-MVP
07-10-2005, 12:23 AM
You're welcome!

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"K C" <KC@discussions.microsoft.com> wrote in message
news:5796F9BF-ED7E-4497-8326-DAE9231D2D5C@microsoft.com...
> Thanks! it does fix my problem, thanks again.
>
> "Ramesh, MS-MVP" wrote:
>
>> Execute these commands from Start, Run dialog:
>>
>> regsvr32 hhctrl.ocx
>> regsvr32 itss
>> regsvr32 /i mshtml
>>
>> Restart Windows.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>>
>>
>> "K C" <KC@discussions.microsoft.com> wrote in message
>> news:DB284B98-1B3C-4834-B660-154C702AC0CF@microsoft.com...
>> > after sp2 when i access any online help files from GUI such as Picture
>> > and
>> > Fax Viewer, notepad all the links and pictures on the help files do not
>> > show
>> > instead place holders (little red cross) and the links do not work, but
>> > if
>> > i
>> > go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and
>> > open
>> > them help files they will display properly and all the links work as
>> > well,
>> > how can i fix it? any one? thanks.
>>
>>

Matthew & Elizabeth Heironimus
07-10-2005, 12:45 AM
I am having this exact same problem, but the steps given by below did
not fix it. Any other ideas?

Ramesh, MS-MVP wrote:
> Execute these commands from Start, Run dialog:
>
> regsvr32 hhctrl.ocx
> regsvr32 itss
> regsvr32 /i mshtml
>
> Restart Windows.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
> "K C" <KC@discussions.microsoft.com> wrote in message
> after sp2 when i access any online help files from GUI such as Picture and
> Fax Viewer, notepad all the links and pictures on the help files do not show
> instead place holders (little red cross) and the links do not work, but if i
> go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and open
> them help files they will display properly and all the links work as well,
> how can i fix it? any one? thanks.

Ramesh, MS-MVP
07-10-2005, 12:45 AM
Matthew,

In which application you're experiencing the problem?
What are the recent configuration changes in your system?
What's the SP level?

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Matthew & Elizabeth Heironimus" <matteliz@swbell.net> wrote in message
news:1117116218.570074.286000@z14g2000cwz.googlegroups.com...
>I am having this exact same problem, but the steps given by below did
> not fix it. Any other ideas?
>
> Ramesh, MS-MVP wrote:
>> Execute these commands from Start, Run dialog:
>>
>> regsvr32 hhctrl.ocx
>> regsvr32 itss
>> regsvr32 /i mshtml
>>
>> Restart Windows.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>>
>> "K C" <KC@discussions.microsoft.com> wrote in message
>> after sp2 when i access any online help files from GUI such as Picture
>> and
>> Fax Viewer, notepad all the links and pictures on the help files do not
>> show
>> instead place holders (little red cross) and the links do not work, but
>> if i
>> go into the root such as C:\WINDOWS\help\imgprev.chm (notepad.chm) and
>> open
>> them help files they will display properly and all the links work as
>> well,
>> how can i fix it? any one? thanks.
>

Matthew & Elizabeth Heironimus
07-10-2005, 12:45 AM
I was able to fix the problem by deleting my temporary internet files.
Why is it that the solution to 1/3 of the problems with Windows XP is
to delete IE's "Temporary Internet Files"?


xp sp2 and html online help