Re: malware installed toolbar - cant remove it



Malke
07-09-2005, 11:22 PM
Eric wrote:

> Hi,
> My wife's computer got totally infected, (Windows media center
> edition) i
> removed it from the network and then set out to clean it. I ran full
> scans with McAfee, Spybot S&D and Adaware SE Personal and everything
> seemed to clean ok. Then before i hooked it back to the net i just ran
> IE to see if anything would show up and sure as the sun rises it did.
> IE tries to go to toolbar6.trafficgeneration.biz and I cant figure out
> how to clean that out of there.
> Can anyone tell me how to clean that and also, is ther a way to know
> that I'm really clean before i hook back up to the network?
> Thanks
> Eric

Eric, it's very important that you do all the scans in Safe Mode. If you
didn't, then do them again. To get into Safe Mode, repeatedly tap the
F8 key as the computer is starting up. This will get you to the proper
menu.

If the Safe Mode scanning still doesn't take care of the problem, use
HijackThis and post your log in one of the specialty forums (not here,
please). I particularly recommend the AumHa forum. Here are links to
help:

http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://aumha.net - forums
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User


Re: malware installed toolbar - cant remove it