Re: Explorer.exe doesn't start



Doug Knox MS-MVP
07-09-2005, 11:20 PM
Since you can get into Task Manager to run programs, use the New Task and run SFC /SCANNOW. Have your XP install disc handy.

Optionally, from New Task enter CMD At the Command Prompt enter:

COPY C:\Windows\System32\dllcache\explorer.exe C:\windows\explorer.exe

This will at least get Explorer back up, but NAV may have done other damage as well.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"SC" <none@none.com> wrote in message news:4280f76e$0$287$cc9e4d1f@news-text.dial.pipex.com...
>I recently installed Norton Antivirus 2005, updated and
> restarted the PC. Upon restarting it threw up constant warnings
> about things it had found, I couldn't get it to stop. So I
> restarted in Safe Mode and ran a full scan. It found multiple
> items and when I clicked the 'Fix' button it said it had fixed
> them all.
>
> Upon rebooting the PC the wallpaper loads and I can see the
> mouse pointer, but the desktop icons do not appear or the other
> items such as taskbar etc. Looking at the processes,
> explorer.exe is not there, so I try to start it with New Task-
> Run, and I can see it, but when I click OK it says "cannot find
> c:\windows\explorer.exe" etc etc.
>
> Any ideas? I'm not sure exactly what NAV deleted or fixed but
> this has only happened since these actions. Unfortunately I do
> not have the product disk to hand (although it is a fully
> licensed product). It is XP Pro with SP2.
>
> Thanks
>
>

SC
07-09-2005, 11:21 PM
"Doug Knox MS-MVP" <dknox@mvps.org> wrote in message
news:%23Sd78ObVFHA.3076@TK2MSFTNGP12.phx.gbl...
Since you can get into Task Manager to run programs, use the New Task and
run SFC /SCANNOW. Have your XP install disc handy.

Optionally, from New Task enter CMD At the Command Prompt enter:

COPY C:\Windows\System32\dllcache\explorer.exe C:\windows\explorer.exe

This will at least get Explorer back up, but NAV may have done other damage
as well.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"SC" <none@none.com> wrote in message
news:4280f76e$0$287$cc9e4d1f@news-text.dial.pipex.com...
>I recently installed Norton Antivirus 2005, updated and
> restarted the PC. Upon restarting it threw up constant warnings
> about things it had found, I couldn't get it to stop. So I
> restarted in Safe Mode and ran a full scan. It found multiple
> items and when I clicked the 'Fix' button it said it had fixed
> them all.
>
> Upon rebooting the PC the wallpaper loads and I can see the
> mouse pointer, but the desktop icons do not appear or the other
> items such as taskbar etc. Looking at the processes,
> explorer.exe is not there, so I try to start it with New Task-
> Run, and I can see it, but when I click OK it says "cannot find
> c:\windows\explorer.exe" etc etc.
>
> Any ideas? I'm not sure exactly what NAV deleted or fixed but
> this has only happened since these actions. Unfortunately I do
> not have the product disk to hand (although it is a fully
> licensed product). It is XP Pro with SP2.
>
> Thanks
>
>


Thanks to both of you for your help. I tried the second suggestion to start
with but it didn't make any difference. The System Restore worked a treat!
It even got rid of some Spybot garbage that had made it way into startup, it
also must have been that which changed the wallpaper to a fake BSOD type
message (a new one on me).

Out of interest I suppose the \system32\dllcache folder is a 'backup' for
the purposes of the file protection in XP?

Thanks again

Doug Knox MS-MVP
07-09-2005, 11:21 PM
You're correct. The dllcache is a backup for critical system files. If you've installed a Service Pack, some of the files may be stored in a folder that's created during the SP install.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"SC" <none@none.com> wrote in message news:4281f1eb$0$288$cc9e4d1f@news-text.dial.pipex.com...
>
> "Doug Knox MS-MVP" <dknox@mvps.org> wrote in message
> news:%23Sd78ObVFHA.3076@TK2MSFTNGP12.phx.gbl...
> Since you can get into Task Manager to run programs, use the New Task and
> run SFC /SCANNOW. Have your XP install disc handy.
>
> Optionally, from New Task enter CMD At the Command Prompt enter:
>
> COPY C:\Windows\System32\dllcache\explorer.exe C:\windows\explorer.exe
>
> This will at least get Explorer back up, but NAV may have done other damage
> as well.
>
> --
> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
> Display\Security
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Per user Group Policy Restrictions for XP Home and XP Pro
> http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "SC" <none@none.com> wrote in message
> news:4280f76e$0$287$cc9e4d1f@news-text.dial.pipex.com...
>>I recently installed Norton Antivirus 2005, updated and
>> restarted the PC. Upon restarting it threw up constant warnings
>> about things it had found, I couldn't get it to stop. So I
>> restarted in Safe Mode and ran a full scan. It found multiple
>> items and when I clicked the 'Fix' button it said it had fixed
>> them all.
>>
>> Upon rebooting the PC the wallpaper loads and I can see the
>> mouse pointer, but the desktop icons do not appear or the other
>> items such as taskbar etc. Looking at the processes,
>> explorer.exe is not there, so I try to start it with New Task-
>> Run, and I can see it, but when I click OK it says "cannot find
>> c:\windows\explorer.exe" etc etc.
>>
>> Any ideas? I'm not sure exactly what NAV deleted or fixed but
>> this has only happened since these actions. Unfortunately I do
>> not have the product disk to hand (although it is a fully
>> licensed product). It is XP Pro with SP2.
>>
>> Thanks
>>
>>
>
>
> Thanks to both of you for your help. I tried the second suggestion to start
> with but it didn't make any difference. The System Restore worked a treat!
> It even got rid of some Spybot garbage that had made it way into startup, it
> also must have been that which changed the wallpaper to a fake BSOD type
> message (a new one on me).
>
> Out of interest I suppose the \system32\dllcache folder is a 'backup' for
> the purposes of the file protection in XP?
>
> Thanks again
>
>


Re: Explorer.exe doesn't start