RE: ** DVD / CD-ROM drive disappeared **



DubucXpress
07-09-2005, 11:15 PM
Did you find a solution tro this I have similar problem both my CD & DVD have
disapeared.

I re-installed XP and they appear in the new one. Whats the problem ?
William.

"Kumaran" wrote:

> Dear experts,
> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>
> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
> disappeared from the windows explorer. When I checked with "Device Manager",
> it says driver files are corrupt ( Error code: 39 ).
>
> I tried following methods to fix the problems.
>
> - I tried "System Restore", but it did not fix the problem.
>
> - I uninstalled and reinstalled the driver, but again says driver files are
> corrupted ( code: 39)
>
> - I looked at the DVD drive manufacturer's website, it says there is no
> special driver available and
> the XP OS itself provides it. For the same reason, I could not get the
> driver from COMPAQ also.
>
> - Fortunately, I had complete XP installation files, but unfortunately when
> I attempted for reinstallation,
> it quits by saying that I already have a more recent version than the one
> currently being installed.
>
> How can I fix this problem.
> Will reinstalling SP2 solve the problem ?
> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>
> Experts, kindly help me.
>
> Regards
> Kumaran
>
>
>
>
>
>
>

Shenan Stanley
07-09-2005, 11:15 PM
William wrote:
> Did you find a solution to this I have similar problem both my CD & DVD
> have
> disappeared.
>
> I re-installed XP and they appear in the new one. What's the problem ?

Do NOT be afraid of the registry hack here.
It is SAFE and has helped MANY people.
Respect the registry, don't fear it.

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Jason Tsang
07-09-2005, 11:15 PM
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"DubucXpress" <DubucXpress@discussions.microsoft.com> wrote in message
news:1F3A9152-76BF-44DC-900A-0E06CBC80CCD@microsoft.com...
> Did you find a solution tro this I have similar problem both my CD & DVD
> have
> disapeared.
>
> I re-installed XP and they appear in the new one. Whats the problem ?
> William.
>
> "Kumaran" wrote:
>
>> Dear experts,
>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>
>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>> disappeared from the windows explorer. When I checked with "Device
>> Manager",
>> it says driver files are corrupt ( Error code: 39 ).
>>
>> I tried following methods to fix the problems.
>>
>> - I tried "System Restore", but it did not fix the problem.
>>
>> - I uninstalled and reinstalled the driver, but again says driver files
>> are
>> corrupted ( code: 39)
>>
>> - I looked at the DVD drive manufacturer's website, it says there is no
>> special driver available and
>> the XP OS itself provides it. For the same reason, I could not get the
>> driver from COMPAQ also.
>>
>> - Fortunately, I had complete XP installation files, but unfortunately
>> when
>> I attempted for reinstallation,
>> it quits by saying that I already have a more recent version than the
>> one
>> currently being installed.
>>
>> How can I fix this problem.
>> Will reinstalling SP2 solve the problem ?
>> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>>
>> Experts, kindly help me.
>>
>> Regards
>> Kumaran
>>
>>
>>
>>
>>
>>
>>


RE: ** DVD / CD-ROM drive disappeared **