Re: CANNOT OPEN CONTROL PANEL OR MY COMPUTER



boxer
07-09-2005, 11:12 PM
Thank you

"Terry" wrote:

>
>
> Your computer has been compromised with spyware/adware/scumware and possibly
> worms/viruses
> Solution
> 1. Make sure you have an up-to-date antivirus program installed with up
> to-date definitions.
> Reboot computer in safe mode,, keep hitting F8 whilst booting up. Go to safe
> mode, when in safe mode, Right click on start go to explore all users,
> right click 'my computer' go to properties go to system restore and switch
> 'off' .
> Now run your antivirus program and follow the instructions, when finished
> reboot your computer and go back to 'my computer/properties/system restore
> and turn 'on '
>
> 2. Go to Microsoft site download and install anti spyware
> http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
> go to updates when installed and then run a scan, follow instructions.
>
> 3. Next download
> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=pop
> install this program no need to touch the setting as it is defaulted. Go to
> updates and download the current definitions. Now do a full scan and follow
> instructions.
>
> There are several more products for you to download and scan, but for now
> please follow the above advice, and post your result back here so that we
> can see how your computer is working before we recommend the next stage.
>
>
>
>
> "ollyburt2002" <ollyburt2002@discussions.microsoft.com> wrote in message
> news:BC1A8C28-5A72-4C2E-A0A5-7EC43209B4FB@microsoft.com...
> > Hi please help,
> >
> > I have been having trouble with my windows xp home edition for a while
> > now,
> > at the moment i cannot even open my computer or control panel! when i
> > click
> > them it goes to load then freezes. (sometimes it will then refresh the
> > page
> > itself and it will then unfreeze) Obviously without these two things i
> > cannot do anything on my pc including contacting an expert to help
> > (because i
> > need my product id number which is in control panel)
> >
> > I have tried things such as system restore - to no avail
> >
> > Please help
>
>
>


Re: CANNOT OPEN CONTROL PANEL OR MY COMPUTER