System Restore



ItalGreco
07-09-2005, 11:12 PM
I'm not sure if I've come into the right sub category ... Hopefully yes !

Two days ago, I began having problems with 1. Excel 2. Outlook
I have a feeling both are connected.

When I try and open Excel, I receive the following response :
Please wait while Windows configures Microsoft Office XP Professional with
Front Page.
Followed by : The feature you are trying to use is on a CD-ROM or other
removable disk that is not available.
This again is followed by Error 1706.

I don't have the discs.

Subsequently, when I go into Outlook and compose email, I click on one of my
accounts to send the email. Where I would normally see a list of my accounts,
the response I receive is :
Microsoft Word : Unable to complete the operation. A fatal error has occured.

I realised that something has changed, perhaps without my knowledge.

I tried to restore my settings for the previous day.

1. The Help function is disabled.
2. When I try to do this via System Accesories, The egg timer momentarily
appears then disappears without the application opening.
3. I have also checked System in the Control Panel and under System Restore,
the Turn off system restore box is unchecked. Under status is states :
Monitoring - That's it
4. On boot up, there are no dates stored so there isn't anything to scroll
down to

I'm just so stuck. I have so much information stored on Excel and of course,
Outlook is a problem.

Any ideas?

Thanks

Jupiter Jones [MVP]
07-09-2005, 11:12 PM
Check with one of the Office, Excel and Outlook newsgroups:
http://aumha.org/nntp.htm

In the meantime, look for the CDs, you will probably need them very soon.
In the future always keep CDs where they can be located quickly.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"ItalGreco" <ItalGreco@discussions.microsoft.com> wrote in message
news:3D8617EC-75FD-41EA-99F7-3A721D664A05@microsoft.com...
> I'm not sure if I've come into the right sub category ... Hopefully yes !
>
> Two days ago, I began having problems with 1. Excel 2. Outlook
> I have a feeling both are connected.
>
> When I try and open Excel, I receive the following response :
> Please wait while Windows configures Microsoft Office XP Professional with
> Front Page.
> Followed by : The feature you are trying to use is on a CD-ROM or other
> removable disk that is not available.
> This again is followed by Error 1706.
>
> I don't have the discs.
>
> Subsequently, when I go into Outlook and compose email, I click on one of
> my
> accounts to send the email. Where I would normally see a list of my
> accounts,
> the response I receive is :
> Microsoft Word : Unable to complete the operation. A fatal error has
> occured.
>
> I realised that something has changed, perhaps without my knowledge.
>
> I tried to restore my settings for the previous day.
>
> 1. The Help function is disabled.
> 2. When I try to do this via System Accesories, The egg timer momentarily
> appears then disappears without the application opening.
> 3. I have also checked System in the Control Panel and under System
> Restore,
> the Turn off system restore box is unchecked. Under status is states :
> Monitoring - That's it
> 4. On boot up, there are no dates stored so there isn't anything to scroll
> down to
>
> I'm just so stuck. I have so much information stored on Excel and of
> course,
> Outlook is a problem.
>
> Any ideas?
>
> Thanks
>

ItalGreco
07-09-2005, 11:12 PM
Thanks. But that does not address the system restore issue.
I have addressed the queries in the Newsgroups and notice that from some 50
odd messages no more than 3 have been responded to, those being the simplest
of issues.

Therefore if anyone has any ideas on my problem/s, I'd appreciate the
comments.

Thanks !

"Jupiter Jones [MVP]" wrote:

> Check with one of the Office, Excel and Outlook newsgroups:
> http://aumha.org/nntp.htm
>
> In the meantime, look for the CDs, you will probably need them very soon.
> In the future always keep CDs where they can be located quickly.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "ItalGreco" <ItalGreco@discussions.microsoft.com> wrote in message
> news:3D8617EC-75FD-41EA-99F7-3A721D664A05@microsoft.com...
> > I'm not sure if I've come into the right sub category ... Hopefully yes !
> >
> > Two days ago, I began having problems with 1. Excel 2. Outlook
> > I have a feeling both are connected.
> >
> > When I try and open Excel, I receive the following response :
> > Please wait while Windows configures Microsoft Office XP Professional with
> > Front Page.
> > Followed by : The feature you are trying to use is on a CD-ROM or other
> > removable disk that is not available.
> > This again is followed by Error 1706.
> >
> > I don't have the discs.
> >
> > Subsequently, when I go into Outlook and compose email, I click on one of
> > my
> > accounts to send the email. Where I would normally see a list of my
> > accounts,
> > the response I receive is :
> > Microsoft Word : Unable to complete the operation. A fatal error has
> > occured.
> >
> > I realised that something has changed, perhaps without my knowledge.
> >
> > I tried to restore my settings for the previous day.
> >
> > 1. The Help function is disabled.
> > 2. When I try to do this via System Accesories, The egg timer momentarily
> > appears then disappears without the application opening.
> > 3. I have also checked System in the Control Panel and under System
> > Restore,
> > the Turn off system restore box is unchecked. Under status is states :
> > Monitoring - That's it
> > 4. On boot up, there are no dates stored so there isn't anything to scroll
> > down to
> >
> > I'm just so stuck. I have so much information stored on Excel and of
> > course,
> > Outlook is a problem.
> >
> > Any ideas?
> >
> > Thanks
> >
>
>
>

Jupiter Jones [MVP]
07-09-2005, 11:12 PM
You still may need to go to the appropriate newsgroup for your Excel and
Outlook issues.

There may be corrupted data in system Restore.
Turn off/on System Restore to delete corrupted files:
Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
This deletes ALL Restore Points including corruption.
Then go back and turn on system Restore and create a Restore Point.
Otherwise:
http://bertk.mvps.org/html/srfail.html
And:
http://www.kellys-korner-xp.com/xp_restore.htm
And:
http://www.microsoft.com/technet/community/newsgroups/faqsrwxp.mspx

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"ItalGreco" <ItalGreco@discussions.microsoft.com> wrote in message
news:25AD081F-1D62-472D-8F39-79B89EF6B7A2@microsoft.com...
> Thanks. But that does not address the system restore issue.
> I have addressed the queries in the Newsgroups and notice that from some
> 50
> odd messages no more than 3 have been responded to, those being the
> simplest
> of issues.
>
> Therefore if anyone has any ideas on my problem/s, I'd appreciate the
> comments.
>
> Thanks !
>
> "Jupiter Jones [MVP]" wrote:
>
>> Check with one of the Office, Excel and Outlook newsgroups:
>> http://aumha.org/nntp.htm
>>
>> In the meantime, look for the CDs, you will probably need them very soon.
>> In the future always keep CDs where they can be located quickly.
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org
>>
>>
>> "ItalGreco" <ItalGreco@discussions.microsoft.com> wrote in message
>> news:3D8617EC-75FD-41EA-99F7-3A721D664A05@microsoft.com...
>> > I'm not sure if I've come into the right sub category ... Hopefully yes
>> > !
>> >
>> > Two days ago, I began having problems with 1. Excel 2. Outlook
>> > I have a feeling both are connected.
>> >
>> > When I try and open Excel, I receive the following response :
>> > Please wait while Windows configures Microsoft Office XP Professional
>> > with
>> > Front Page.
>> > Followed by : The feature you are trying to use is on a CD-ROM or other
>> > removable disk that is not available.
>> > This again is followed by Error 1706.
>> >
>> > I don't have the discs.
>> >
>> > Subsequently, when I go into Outlook and compose email, I click on one
>> > of
>> > my
>> > accounts to send the email. Where I would normally see a list of my
>> > accounts,
>> > the response I receive is :
>> > Microsoft Word : Unable to complete the operation. A fatal error has
>> > occured.
>> >
>> > I realised that something has changed, perhaps without my knowledge.
>> >
>> > I tried to restore my settings for the previous day.
>> >
>> > 1. The Help function is disabled.
>> > 2. When I try to do this via System Accesories, The egg timer
>> > momentarily
>> > appears then disappears without the application opening.
>> > 3. I have also checked System in the Control Panel and under System
>> > Restore,
>> > the Turn off system restore box is unchecked. Under status is states :
>> > Monitoring - That's it
>> > 4. On boot up, there are no dates stored so there isn't anything to
>> > scroll
>> > down to
>> >
>> > I'm just so stuck. I have so much information stored on Excel and of
>> > course,
>> > Outlook is a problem.
>> >
>> > Any ideas?
>> >
>> > Thanks
>> >
>>
>>
>>

Donna
07-09-2005, 11:12 PM
I installed Excel abnout a week or so ago. Since then, I have not been able
to access my e-mail on outlook. I had been using webmail because I was
finishing the semester and i had to post grades. I played with a lot tonight
(I am not a computer expert) and I finally got my e-mail back on outlook but
I can't use the address book. Can anyone offer a solution?
--
Donna


"ItalGreco" wrote:

> I'm not sure if I've come into the right sub category ... Hopefully yes !
>
> Two days ago, I began having problems with 1. Excel 2. Outlook
> I have a feeling both are connected.
>
> When I try and open Excel, I receive the following response :
> Please wait while Windows configures Microsoft Office XP Professional with
> Front Page.
> Followed by : The feature you are trying to use is on a CD-ROM or other
> removable disk that is not available.
> This again is followed by Error 1706.
>
> I don't have the discs.
>
> Subsequently, when I go into Outlook and compose email, I click on one of my
> accounts to send the email. Where I would normally see a list of my accounts,
> the response I receive is :
> Microsoft Word : Unable to complete the operation. A fatal error has occured.
>
> I realised that something has changed, perhaps without my knowledge.
>
> I tried to restore my settings for the previous day.
>
> 1. The Help function is disabled.
> 2. When I try to do this via System Accesories, The egg timer momentarily
> appears then disappears without the application opening.
> 3. I have also checked System in the Control Panel and under System Restore,
> the Turn off system restore box is unchecked. Under status is states :
> Monitoring - That's it
> 4. On boot up, there are no dates stored so there isn't anything to scroll
> down to
>
> I'm just so stuck. I have so much information stored on Excel and of course,
> Outlook is a problem.
>
> Any ideas?
>
> Thanks
>

Shelagh
07-09-2005, 11:12 PM
Can you 'import' the address book with >File >Import from another mail
program you may have?
I am not an expert either but do my own teching 99% of the time....
wishing you luck,
Shelagh
"Donna" <dmisrael@dc.rr.com> wrote in message
news:3D3CD674-1F8C-4D7C-9AC4-06FFB7293AC4@microsoft.com...
>I installed Excel abnout a week or so ago. Since then, I have not been
>able
> to access my e-mail on outlook. I had been using webmail because I was
> finishing the semester and i had to post grades. I played with a lot
> tonight
> (I am not a computer expert) and I finally got my e-mail back on outlook
> but
> I can't use the address book. Can anyone offer a solution?
> --
> Donna
>
>
> "ItalGreco" wrote:
>
>> I'm not sure if I've come into the right sub category ... Hopefully yes !
>>
>> Two days ago, I began having problems with 1. Excel 2. Outlook
>> I have a feeling both are connected.
>>
>> When I try and open Excel, I receive the following response :
>> Please wait while Windows configures Microsoft Office XP Professional
>> with
>> Front Page.
>> Followed by : The feature you are trying to use is on a CD-ROM or other
>> removable disk that is not available.
>> This again is followed by Error 1706.
>>
>> I don't have the discs.
>>
>> Subsequently, when I go into Outlook and compose email, I click on one of
>> my
>> accounts to send the email. Where I would normally see a list of my
>> accounts,
>> the response I receive is :
>> Microsoft Word : Unable to complete the operation. A fatal error has
>> occured.
>>
>> I realised that something has changed, perhaps without my knowledge.
>>
>> I tried to restore my settings for the previous day.
>>
>> 1. The Help function is disabled.
>> 2. When I try to do this via System Accesories, The egg timer momentarily
>> appears then disappears without the application opening.
>> 3. I have also checked System in the Control Panel and under System
>> Restore,
>> the Turn off system restore box is unchecked. Under status is states :
>> Monitoring - That's it
>> 4. On boot up, there are no dates stored so there isn't anything to
>> scroll
>> down to
>>
>> I'm just so stuck. I have so much information stored on Excel and of
>> course,
>> Outlook is a problem.
>>
>> Any ideas?
>>
>> Thanks
>>


System Restore