re 'help and support center' AGAIN



Shelagh
07-10-2005, 12:12 AM
Hi again; sorry to harp on this same problem but
I have in fact got the 'help' files in the HELP folder in the Windows
Folder in my computer.
And each of the .chm and .hlp file extensions opens independently with all
the information accessible that I need so they are all accounted for,
BUT I do not have the 'Help and Support ' at the START of the Program Files
on my Desk top and it is nowhere to be found.
When I attempt to open the article.chm which is 2,636 KB file in the Help
Folder, which is the one that contains all the files that are listed, it
opens with a title bar of 'Windows' and a Heading of 'About this Help
file' and it tells me the following:
"The topics in this Help file are integrated into Help and Support Center.
To view these topics, click Start, and then click Help and Support."
<sigh>
Any ideas would be great on how to 'create' a new 'center' so I can open
them up as one support service?
thanx in advance!
Shelagh

Sharon F
07-10-2005, 12:12 AM
On Fri, 17 Jun 2005 16:50:39 GMT, Shelagh wrote:

> Hi again; sorry to harp on this same problem but
> I have in fact got the 'help' files in the HELP folder in the Windows
> Folder in my computer.
> And each of the .chm and .hlp file extensions opens independently with all
> the information accessible that I need so they are all accounted for,
> BUT I do not have the 'Help and Support ' at the START of the Program Files
> on my Desk top and it is nowhere to be found.
> When I attempt to open the article.chm which is 2,636 KB file in the Help
> Folder, which is the one that contains all the files that are listed, it
> opens with a title bar of 'Windows' and a Heading of 'About this Help
> file' and it tells me the following:
> "The topics in this Help file are integrated into Help and Support Center.
> To view these topics, click Start, and then click Help and Support."
> <sigh>
> Any ideas would be great on how to 'create' a new 'center' so I can open
> them up as one support service?
> thanx in advance!
> Shelagh

Right click on the start button and select Properties. The Start Menu page
of Taskbar/Start Menu settings should already be on top. Click the
Customize button. On the next screen that appears, there is a list of items
that can be added/removed from the start menu. Click to place a check next
to Help and Support.

If a check is already present, remove it. Click OK to close out the
screens. Then repeat the steps to replace the check.

--
Sharon F
MS-MVP ~ Windows Shell/User

Shelagh
07-10-2005, 12:12 AM
THANK YOU!!
It is now working as it should.... much appreciated!
~Shelagh
"Sharon F" <sharonfDEL@ETEmvps.org> wrote in message
news:%23At9NJ2cFHA.2552@TK2MSFTNGP14.phx.gbl...
> On Fri, 17 Jun 2005 16:50:39 GMT, Shelagh wrote:
>
>> Hi again; sorry to harp on this same problem but
>> I have in fact got the 'help' files in the HELP folder in the Windows
>> Folder in my computer.
>> And each of the .chm and .hlp file extensions opens independently with
>> all
>> the information accessible that I need so they are all accounted for,
>> BUT I do not have the 'Help and Support ' at the START of the Program
>> Files
>> on my Desk top and it is nowhere to be found.
>> When I attempt to open the article.chm which is 2,636 KB file in the Help
>> Folder, which is the one that contains all the files that are listed, it
>> opens with a title bar of 'Windows' and a Heading of 'About this Help
>> file' and it tells me the following:
>> "The topics in this Help file are integrated into Help and Support
>> Center.
>> To view these topics, click Start, and then click Help and Support."
>> <sigh>
>> Any ideas would be great on how to 'create' a new 'center' so I can open
>> them up as one support service?
>> thanx in advance!
>> Shelagh
>
> Right click on the start button and select Properties. The Start Menu page
> of Taskbar/Start Menu settings should already be on top. Click the
> Customize button. On the next screen that appears, there is a list of
> items
> that can be added/removed from the start menu. Click to place a check next
> to Help and Support.
>
> If a check is already present, remove it. Click OK to close out the
> screens. Then repeat the steps to replace the check.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User


re 'help and support center' AGAIN