can't start up:Blue screen error XP home edition



need help
07-10-2005, 12:11 AM
hello,
I'm recieving the following error mesage at beginning of start up:
error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E, 0x00000000,
0x00000000)
I don't have my windows XP home edition CD, PLeaSE help

Terry
07-10-2005, 12:11 AM
http://support.microsoft.com/default.aspx?scid=kb;en-us;324103

It is possible that you may have a virus on your computer, update your
antivirus program switch off system restore (how to switch off system
restore, right click my computer icon on desktop go to properties, locate
the tab, system restore and put a check mark in switch off.) and then do a
full antivirus scan. When finished reboot your computer go back to system
restore and take the check mark out.
Download this program from Microsoft anti spyware
http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
update it and do a full scan, however you will only be able to download this
program if your XP is a legally installed.
Should there be a problem download adaware from
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=pop
it is free
go to updates and run a full scan no need to change settings.
also download spybot and go to updates and do a full scan no need to change
settings.
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=pop
it is free.

"need help" <need help@discussions.microsoft.com> wrote in message
news:83186AD2-30BF-4E60-BB56-49AB8050B5D6@microsoft.com...
> hello,
> I'm recieving the following error mesage at beginning of start up:
> error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E, 0x00000000,
> 0x00000000)
> I don't have my windows XP home edition CD, PLeaSE help

need help
07-10-2005, 12:11 AM
yes yes thank you but the problem is that I can't get on to the computer
because the blue screen prevents me from doing so. what to do next?

"Terry" wrote:

>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;324103
>
> It is possible that you may have a virus on your computer, update your
> antivirus program switch off system restore (how to switch off system
> restore, right click my computer icon on desktop go to properties, locate
> the tab, system restore and put a check mark in switch off.) and then do a
> full antivirus scan. When finished reboot your computer go back to system
> restore and take the check mark out.
> Download this program from Microsoft anti spyware
> http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
> update it and do a full scan, however you will only be able to download this
> program if your XP is a legally installed.
> Should there be a problem download adaware from
> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=pop
> it is free
> go to updates and run a full scan no need to change settings.
> also download spybot and go to updates and do a full scan no need to change
> settings.
> http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=pop
> it is free.
>
> "need help" <need help@discussions.microsoft.com> wrote in message
> news:83186AD2-30BF-4E60-BB56-49AB8050B5D6@microsoft.com...
> > hello,
> > I'm recieving the following error mesage at beginning of start up:
> > error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E, 0x00000000,
> > 0x00000000)
> > I don't have my windows XP home edition CD, PLeaSE help
>
>
>

Terry
07-10-2005, 12:11 AM
Are you able to go into safe mode..................reboot your computer and
keeping hitting F key this will take you to advance settings here click on
safe mode, and try and access your antivirus program and run it.
Perhaps you can download and burn to cd (on another computer) spybot and
adaware and try to install them through safe mode.
If you fail, then visit this web site of Microsoft mvp's
http://www.mvps.org/links.html here you will locate a list of experts that
will for sure help you on the road to success.

"need help" <needhelp@discussions.microsoft.com> wrote in message
news:3BF10768-06F7-412B-9F6D-023AC491A42B@microsoft.com...
> yes yes thank you but the problem is that I can't get on to the computer
> because the blue screen prevents me from doing so. what to do next?
>
> "Terry" wrote:
>
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;324103
>>
>> It is possible that you may have a virus on your computer, update your
>> antivirus program switch off system restore (how to switch off system
>> restore, right click my computer icon on desktop go to properties, locate
>> the tab, system restore and put a check mark in switch off.) and then do
>> a
>> full antivirus scan. When finished reboot your computer go back to system
>> restore and take the check mark out.
>> Download this program from Microsoft anti spyware
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
>> update it and do a full scan, however you will only be able to download
>> this
>> program if your XP is a legally installed.
>> Should there be a problem download adaware from
>> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=pop
>> it is free
>> go to updates and run a full scan no need to change settings.
>> also download spybot and go to updates and do a full scan no need to
>> change
>> settings.
>> http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=pop
>> it is free.
>>
>> "need help" <need help@discussions.microsoft.com> wrote in message
>> news:83186AD2-30BF-4E60-BB56-49AB8050B5D6@microsoft.com...
>> > hello,
>> > I'm recieving the following error mesage at beginning of start up:
>> > error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E, 0x00000000,
>> > 0x00000000)
>> > I don't have my windows XP home edition CD, PLeaSE help
>>
>>
>>

Terry
07-10-2005, 12:11 AM
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_july09.mspx


"need help" <needhelp@discussions.microsoft.com> wrote in message
news:3BF10768-06F7-412B-9F6D-023AC491A42B@microsoft.com...
> yes yes thank you but the problem is that I can't get on to the computer
> because the blue screen prevents me from doing so. what to do next?
>
> "Terry" wrote:
>
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;324103
>>
>> It is possible that you may have a virus on your computer, update your
>> antivirus program switch off system restore (how to switch off system
>> restore, right click my computer icon on desktop go to properties, locate
>> the tab, system restore and put a check mark in switch off.) and then do
>> a
>> full antivirus scan. When finished reboot your computer go back to system
>> restore and take the check mark out.
>> Download this program from Microsoft anti spyware
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
>> update it and do a full scan, however you will only be able to download
>> this
>> program if your XP is a legally installed.
>> Should there be a problem download adaware from
>> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=pop
>> it is free
>> go to updates and run a full scan no need to change settings.
>> also download spybot and go to updates and do a full scan no need to
>> change
>> settings.
>> http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=pop
>> it is free.
>>
>> "need help" <need help@discussions.microsoft.com> wrote in message
>> news:83186AD2-30BF-4E60-BB56-49AB8050B5D6@microsoft.com...
>> > hello,
>> > I'm recieving the following error mesage at beginning of start up:
>> > error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E, 0x00000000,
>> > 0x00000000)
>> > I don't have my windows XP home edition CD, PLeaSE help
>>
>>
>>

MAP
07-10-2005, 12:11 AM
need help wrote:
> hello,
> I'm recieving the following error mesage at beginning of start up:
> error message *** STOP: 0x0000007B (0xF9C49640, 0xC000000E,
> 0x00000000, 0x00000000)
> I don't have my windows XP home edition CD, PLeaSE help

Can you start in safe mode?
http://aumha.org/win5/kbestop.php

--
Mike Pawlak


can't start up:Blue screen error XP home edition