REMOTE ASSISTANT



HARRY DICKINSON
07-09-2005, 11:11 PM
Cannot connect and get message Web Page Dialog, "Automation server can't
create object" followed by " Remote Assistance connection could not be
established because the remote host name could not be resolved" What can I
do to make the connection.
--
HARRY DICKINSON

Ramesh, MS-MVP
07-09-2005, 11:11 PM
From : http://www.chicagotech.net/rdesktop.htm

Q: How to fix the error "Remote Assistance connection could not be
established because the remote host name could not be resolved"?
A: When you receive an invitation from an Internet user whose computer is
behind a router or firewall, the IP sent to you is the private IP behind the
router or firewall. So that you can't access the computer. To fix this
issue, 1) edit the invitation IP address. 2) Use Windows Messenger to
establish the Remote Assistance session.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HARRY DICKINSON" <HARRYDICKINSON@discussions.microsoft.com> wrote in
message news:A46C921A-8908-4413-819F-554247DB108A@microsoft.com...
> Cannot connect and get message Web Page Dialog, "Automation server can't
> create object" followed by " Remote Assistance connection could not be
> established because the remote host name could not be resolved" What can
> I
> do to make the connection.
> --
> HARRY DICKINSON

HARRY DICKINSON
07-09-2005, 11:11 PM
Ramish

Sorry for the delay, but thank you for this.

How do I edit the IP invitation address

"Ramesh, MS-MVP" wrote:

> From : http://www.chicagotech.net/rdesktop.htm
>
> Q: How to fix the error "Remote Assistance connection could not be
> established because the remote host name could not be resolved"?
> A: When you receive an invitation from an Internet user whose computer is
> behind a router or firewall, the IP sent to you is the private IP behind the
> router or firewall. So that you can't access the computer. To fix this
> issue, 1) edit the invitation IP address. 2) Use Windows Messenger to
> establish the Remote Assistance session.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "HARRY DICKINSON" <HARRYDICKINSON@discussions.microsoft.com> wrote in
> message news:A46C921A-8908-4413-819F-554247DB108A@microsoft.com...
> > Cannot connect and get message Web Page Dialog, "Automation server can't
> > create object" followed by " Remote Assistance connection could not be
> > established because the remote host name could not be resolved" What can
> > I
> > do to make the connection.
> > --
> > HARRY DICKINSON
>
>

Ramesh, MS-MVP
07-09-2005, 11:11 PM
Harry

Here is an example:
http://support.microsoft.com/?kbid=307711&sd=RMVP

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HARRY DICKINSON" <HARRYDICKINSON@discussions.microsoft.com> wrote in
message news:F9B63A4A-3D56-49CB-9382-10CD14FC992D@microsoft.com...
> Ramish
>
> Sorry for the delay, but thank you for this.
>
> How do I edit the IP invitation address
>
> "Ramesh, MS-MVP" wrote:
>
>> From : http://www.chicagotech.net/rdesktop.htm
>>
>> Q: How to fix the error "Remote Assistance connection could not be
>> established because the remote host name could not be resolved"?
>> A: When you receive an invitation from an Internet user whose computer is
>> behind a router or firewall, the IP sent to you is the private IP behind
>> the
>> router or firewall. So that you can't access the computer. To fix this
>> issue, 1) edit the invitation IP address. 2) Use Windows Messenger to
>> establish the Remote Assistance session.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>>
>>
>> "HARRY DICKINSON" <HARRYDICKINSON@discussions.microsoft.com> wrote in
>> message news:A46C921A-8908-4413-819F-554247DB108A@microsoft.com...
>> > Cannot connect and get message Web Page Dialog, "Automation server
>> > can't
>> > create object" followed by " Remote Assistance connection could not be
>> > established because the remote host name could not be resolved" What
>> > can
>> > I
>> > do to make the connection.
>> > --
>> > HARRY DICKINSON
>>
>>


REMOTE ASSISTANT